TROUBLESHOOTING
If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly,
installation, or wiring. In some cases, these installation errors may be mistaken for defects. If you
experience any faults, please check the Troubleshooting section below. If a problem cannot be remedied
or you are experiencing difficulty in installation, please contact the Service Department: 1‐877‐706‐
3267, 8 a.m. ‐ 5 p.m. Central, Monday ‐ Friday. 5.
WARNING: To reduce the risk of fire, electrical shock or personal injury, shut off the power supply to fan
before you begin any maintenance tasks
PROBLEM
Fan does not start
Fan is noisy
Fan wobbles
Light does not
work
SUGGESTED REMEDY
1. Make sure that the wall switch is turned ON.
2. Check main and branch circuit fuses or circuit breakers.
3. Check all wire connections from household supply wires to the
fan.
4. Make sure forward/reverse switch pushed completely left or
right. Fan will not operate when switch is in the middle.
1. Make sure all screws in motor assembly are snug, but not
overtightened.
2. Make sure the screws that attach the blade arms to the motor are
tight.
3. Make sure wire connectors are not rattling against each other or
against the interior wall of the canopy.
4. Some fan motors are sensitive to signals from Solid State variable
speed controls. DO NOT USE a Solid State variable speed control.
5. Ensure fan does not wobble excessively (see Fan wobbles
solutions below).
1. Ensure the mounting bracket is tightened securely to outlet box
and outlet box is mounted firmly to ceiling joist.
2. Ensure all blades are screwed firmly into blade arms.
3. Ensure all blade arms are tightened securely to motor.
4. Switch one blade with a blade from the opposite side. Or balance
the fan using the blade balancing kit.
5. If blade wobble is still noticeable, interchanging two adjacent
(side by side) blades can redistribute the weight and possibly result
in smoother operation.
1. Check for loose or disconnected 9-pin and/or single-pin
connectors in switch housing or light kit.
2. Ensure the blue wire from fan is connected to hot power supply
wire.
3. Check for faulty light bulbs.
4. Ensure total wattage of bulbs does not exceed 180 watts (for
incandescent bulbs only).
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