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TABLE OF CONTENTS COMPRESSOR USER MANUAL SECTION VI - USER SERVICE INFO Service Instruction ..........................70 Disposal of Equipment ..........................70 EMC INFORMATION ..........................71 LIMITED WARRANTY ..........................75 PRIVACY POLICY ............................76 TERMS OF USE ............................81 866-DTE-INFO dentalez.com PN: 7717-007C...
This manual contains installation, operation, care and user service information for the Ramvac ® dental compressor. To view the latest manual, go to DENTALEZ.COM to download a digital (PDF) copy. The compressors with Aeras ® Intel are designed to provide trouble-free service when installed, operated and cared for according to the procedures set forth in this manual.
Optional fresh air intake kit is used when room temperatures are beyond operating temperature range and/or when air has contaminants. Optional Sound Shield technology lowers decibel ratings and improves sound quality for Compressor models C3-12SS, C5-12SS, C8-2SS, C12-2SS and C18-2SS. COMPRESSOR 866-DTE-INFO dentalez.com PN: 7717-007C...
COMPRESSOR USER MANUAL SPECIFICATIONS (LTE RADIO) The LTE radio of the DENTALEZ products use the U-blox SARA R410-02B LTE Cat M1* modem for use in North America. *SARA-R4 series modules comply with the Directive 2011/65/EU of the European Parliament and the Council on the Restriction of Use of certain Hazardous Substances in Electrical and Electronic Equipment (EU RoHS 2) and its amendment Directive (EU) 2015/863 (EU RoHS 3).
(CISPR 11 class A). If it is used in a residential environment (for which CISPR 11 class B is normally required) this equipment might not offer adequate protection to radio- frequency communication services. The user might need to take mitigation measures, such as relocating or re-orienting the equipment. 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION I - INTRODUCTION SAFETY PRECAUTIONS (CONTINUED) Medical electrical equipment needs special precautions regarding electromagnetic NOTICE (EMC) compatibility and needs to be installed according to EMC information. (See INFORMATION provided in this manual.) The use of accessories, transducers, and cables other than those specified, with the exception ...
Maintenance Chart and Head Service Kit Low-voltage Wiring Connectors (Installed on Control) NOTE: The compressor is shipped with the shut-off valve in the CLOSED position to limit exposure of the system to humidity. OPEN the valve after installation. 866-DTE-INFO dentalez.com PN: 7717-007C...
SECTION II - PREINSTALLATION PLACEMENT DO NOT install on surfaces with more than a 5° incline. WARNING The compressor is front heavy. When moving with handles, be sure to hold it securely to prevent it CAUTION from tipping and possible dropping of the device, which could result in damage to the compressor. This device must not be stacked during transport and storage ...
This device should always be installed with the appropriate plumbing and fresh air intake systems. If this device is being installed as a replacement, always have a licensed plumber inspect the existing facility plumbing and complete the plumbing portion of the device installation. 866-DTE-INFO dentalez.com PN: 7717-007C...
SECTION III - INSTALLATION FEET KIT TOOLS REQUIRED 7/16" Wrench 1/2" Wrench PARTS INCLUDED Foot (4 Pieces) Flanged Nut (4 Pieces) FOOT (4) FLANGED NUT (4) Prior to starting this assembly, read, understand and follow the safety information and the ...
This procedure may not comply with all safety requirements of federal, state or local agencies or safety requirements of the installer’s employer. If a conflict does exist, follow the requirements set forth by the other organizations. 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION III - INSTALLATION FILTER DRAIN KIT (CONTINUED) ASSEMBLY To help in determining the routing of the drain hose, read the following tips on proper installation. The connection at the bottom of the coalescing filter is designed to work with either the elbow fitting or the 3/8" ...
115 volts on each compressor head. If the facility mains power is 230 volts, verify the mains voltage switch is set to 230 (208-253) volts on each compressor head (FIGURE MAINS VOLTAGE SWITCH (2 OR 3 COMPRESSOR HEADS) MAINS VOLTAGE SWITCH Figure 6. MAiNS VOLTAge SWiTCH 866-DTE-INFO dentalez.com PN: 7717-007C...
SECTION III - INSTALLATION LOW-VOLTAGE WIRING CONNECTIONS Prior to starting this assembly, read, understand and follow the safety information and the WARNING assembly instructions in this user manual. Always disconnect the compressor from the electrical power source prior to conducting any ...
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(LEFT SIDE VIEW) (RIGHT SIDE VIEW) (FRONT VIEW) Building maintenance connector Auxiliary device connector Remote switch FGH connector Dryer 1 Dryer 2 Tank Pressure (PSI/kPa) Head 1 temperature Head 2 temperature Head 3 temperature Tank temperature/humidity Ambient temperature/humidity 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION III - INSTALLATION LOW-VOLTAGE WIRING CONNECTIONS (CONTINUED) LOW-VOLTAGE REMOTE SWITCHING NOTICE Maximum wire length for 18-gauge wire is 500 feet. Low-voltage remote switching is used to turn the system on and off from a remote location. Your compressor is manufactured to continuously cycle as required throughout the workday.
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The auxiliary power state will match the power state of this compressor (ON/ STANDBY). Auxiliary Wiring CONTROL PANEL S2 Control Terminals Switch C2 Control Terminals Control Common Terminals Water Control Valve Terminals AUXILIARY CONNECTOR 866-DTE-INFO dentalez.com PN: 7717-007C...
SECTION III - INSTALLATION OUTLET PLUMBING KIT Prior to starting this assembly, read, understand and follow the safety information and the WARNING assembly instructions in this user manual. Never route the facility supply hose across traffic areas in the utility room. This could create ...
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Check each joint for leaks using a soap and water mixture. Tighten any joints that may be leaking. Check the facility plumbing for leaks, either by inspection or by completing a pressure decay test. Repair any leaks in the facility plumbing. 866-DTE-INFO dentalez.com PN: 7717-007C...
SECTION IV - OPERATION HOW THE SYSTEM WORKS When power is applied, fresh air is taken in through air filters and compressed by the pump pistons. The compressed air is very warm and is cooled for use by the heat exchanger and fan. Air is then delivered to the coalescing filter to remove most of the moisture.
Tank Pressure By selecting “Accept”, you consent and agree to Pressure Dew Point our Privacy Policy available at Info https://www.dentalez.com/privacy-policy and our Ambient Temperature Terms of Use available at www.dentalez.com/terms. Equipment Runtime 85 PSI -40.0 F 70.3 F 3 hrs Technical...
SECTION IV - OPERATION HOME SCREEN The control panel LCD display uses simple touch controls and is easy to navigate. The Home screen of the control panel displays the following information (FIGURE 10): Main navigational menu links: HOME, INFO, TECHNICAL, and SETTINGS ...
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07:33:14 PM Home Info 85 PSI -40.0 F 20 hrs 70.3 F Technical Tank Pressure Equipment Runtime Pressure Dew Point Ambient Temp Settings SYSTEM SWITCH (ON) FIGURE 11. HOME SCREENS SHOWING SYSTEM IN “STANDBY” AND “ON” 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION IV - OPERATION HOME SCREEN (CONTINUED) UPDATE (SOFTWARE) When a new firmware/software version has been released and is ready to download and install, a green UPDATE button will be shown on the Home screen. To update the software, press the green UPDATE button.
Model of compressor (C3-12, C5-12, C12-2, etc.) Serial Number of the compressor (set at factory) DENTALEZ Support Contact phone number (set at factory) Service Provider Contact phone number (set manually by user) SERVICE PROVIDER CONTACT phone number screen link ...
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Firmware Hardware Brand Ramvac Info C12-2 Model ACR0000000 Serial Number Technical (866) 383-4636 DENTALEZ Support Contact SERVICE PROVIDER Service Provider Contact (000) 000-0000 CONTACT SCREEN LINK Settings SERVICE PROVIDER CONTACT PHONE NUMBER FIGURE 14. ON THE INFO SCREEN, PRESS SERVICE PROVIDER CONTACT >...
INFO LINK Info RUNTIMES Alerts Runtimes SCREEN LINK TECHNICAL LINK (ACTIVE) NETWORK Technical Motors Network SCREEN LINK ADVANCED Sensors Advanced SCREEN LINK SETTINGS LINK Settings Tandem ALERTS, MOTORS, SENSORS & TANDEM SCREEN LINKS FIGURE 16. TECHNICAL SCREEN 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION IV - OPERATION TECHNICAL SCREEN (CONTINUED) ALERTS ALERTS > To view the Alerts screen, on the Technical screen, press . This will open a new screen for viewing system alerts. After viewing alert message, press message to dismiss it (FIGURE 17).
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Alerts Runtimes Technical Motors Network Sensors Advanced Settings Tandem MOTORS SCREEN LINK Technical Motors PRESS < TECHNICAL Motor 1 Motor 2 - OFF - - OFF - RETURN TO PREVIOUS SCREEN Standby FIGURE 18. MOTORS SCREEN 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION IV - OPERATION TECHNICAL SCREEN (CONTINUED) MOTORS (ON/STANDBY) To switch the compressor system from STANDBY mode to ON, on the Motors screen, press the orange STANDBY switch. The switch will turn green and display ON. Pressing the green switch will return the compressor to STANDBY mode (FIGURE 19).
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72.8 F SCREEN Tank Humidity 0.9% SCROLL BAR Tank Dew Point -40.0 F Technical Ambient Temp 71.9 F Ambient Humidity 46.6% Line Voltage 243.1 V Regen Time 45 sec Head Duty Cycle 40.0% FIGURE 20. SENSORS SCREEN 866-DTE-INFO dentalez.com PN: 7717-007C...
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NOTE: The TANDEM > link will only display when a compressor has been added to a tandem group via the DENTALEZ Smart Utility website located at AERAS.DENTALEZ.COM. TANDEM > To view the Tandem screen, on the Technical screen, press . This will open the Tandem (central) or Tandem...
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Total In Use 4 hrs Equipment Runtime 2 hrs Technical Total In Use 4 hrs Equipment Runtime 2 hrs Pressure Sensor 2 hrs Ambient Sensor 2 hrs Dew Point Sensor 2 hrs FIGURE 22. RUNTIMES SCREEN 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION IV - OPERATION TECHNICAL SCREEN (CONTINUED) NETWORK NETWORK > To view network status information, on the Technical screen, press . This will open the Network Info screen (FIGURE 23). The Network Information screen of the control panel displays the following information: Access type (LTE-M) ...
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PRESS High Pressure Mode Power Up Override High Pressure Mode Power Up Override < TECHNICAL RETURN TO PREVIOUS SCREEN HIGH HIGH POWER UP PRESSURE PRESSURE OVERRIDE MODE (ON) MODE (OFF) SWITCH FIGURE 24. ADVANCED OPTIONS SCREEN 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION IV - OPERATION TECHNICAL SCREEN (CONTINUED) MAINTENANCE MODE (ENABLE) This will disable In order to perform maintenance tasks on the compressor, maintenance mode must be enabled. remote switching and put the system in STANDBY mode. To enable maintenance mode, on the Technical screen, press the gray MAINTENANCE MODE switch.
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Maintenance Mode Home Filter Desiccant Motor 1 Motor 2 Pack Tower Info Alerts Runtimes Desiccant Pressure Ambient Dew Point Cartridge Sensor Sensor Sensor Technical Motors Network Sensors Advanced Settings Tandem FIGURE 26. MAINTENANCE MODE DISABLE SCREENS 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION IV - OPERATION TECHNICAL SCREEN (CONTINUED) MAINTENANCE MODE > SERVICE SERVICE > To view the Service screen, on the Technical screen, press . This will open a new screen showing the service options that are available (FIGURE 27). < TECHNICAL Press to return to the previous screen.
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Replace Motor 1 Please enter serial number EXAMPLE PRESS REPLACEMENT < MOTOR 1 1234567890 MOTOR SERIAL RETURN TO NUMBER PREVIOUS SCREEN NUMERIC KEY PAD DELETE FIGURE 28. MOTOR 1 REPLACEMENT SCREENS (Continued on the next page.) 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION IV - OPERATION TECHNICAL SCREEN (CONTINUED) MAINTENANCE MODE > SERVICE > MOTORS (Continued from the previous page.) Confirm the item name (Motor 1), the replacement serial number (1234567890) and press REPLACE. Press to replace Motor 1 and return to the Service screen, or press CANCEL to cancel the serial number replacement/runtime reset and return to the Motor 1 screen...
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Replace Filter Pack? Replacing filters will reset Current Runtime to 0. This action CANNOT BE REVERSED. Please confirm and replace ALL filters before CANCEL ACCEPT Cancel continuing. UPDATES UPDATES Replace FIGURE 30. FILTER PACK REPLACEMENT SCREENS 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION IV - OPERATION TECHNICAL SCREEN (CONTINUED) MAINTENANCE MODE > SERVICE > DESICCANT TOWER When replacing a desiccant tower on the compressor, a replacement serial number will need to be manually entered, which will reset current and remaining runtimes. On the Service screen, press DESICCANT TOWER.
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WARNING: Replacing item will reset Current Runtime to 0 and update the serial number (if applicable). This action CANNOT BE REVERSED. Please confirm item name and serial number above before continuing. Replace FIGURE 32. DESICCANT TOWER REPLACEMENT SCREENS 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION IV - OPERATION TECHNICAL SCREEN (CONTINUED) MAINTENANCE MODE > SERVICE > DESICCANT CARTRIDGE After replacing the desiccant cartridge, the current and remaining runtimes will need to be reset. On the Service screen, press DESICCANT CARTRIDGE. This will open the Desiccant Cartridge screen showing current, max and remaining runtimes.
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WARNING: Replacing item will reset Current Runtime to 0 and update the serial number (if applicable). This action CANNOT BE REVERSED. CANCEL ACCEPT Cancel Please confirm item name and serial number above before continuing. UPDATES UPDATES Replace FIGURE 34. PRESSURE SENSOR REPLACEMENT SCREENS 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION IV - OPERATION TECHNICAL SCREEN (CONTINUED) MAINTENANCE MODE > SERVICE > AMBIENT SENSOR After replacing ambient sensor, the current runtime will need to be reset. On the Service screen, press AMBIENT SENSOR. This will open the Ambient Sensor screen showing current runtime. Press REPLACE. Press to replace ambient sensor and return to Service screen, or press CANCEL...
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WARNING: Replacing item will reset Current Runtime to 0 and update the serial number (if applicable). This action CANNOT BE REVERSED. CANCEL ACCEPT Cancel Please confirm item name and serial number above before continuing. UPDATES UPDATES Replace FIGURE 36. DEW POINT SENSOR REPLACEMENT SCREENS 866-DTE-INFO dentalez.com PN: 7717-007C...
SECTION IV - OPERATION SETTINGS SCREEN The Setting screen of the control panel displays the following information (FIGURE 37): Main navigational menu links: HOME, INFO, TECHNICAL, and SETTINGS Wireless signal strength indicator Time of day SMART SCHEDULE switch ...
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(FIGURE 38). NOTE: Setting the compressor schedule must be done via the DENTALEZ Smart Utility website located at AERAS.DENTALEZ.COM. The Smart Schedule detects usage and will keep the system running beyond the scheduled standby time, for up to one hour.
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SECTION IV - OPERATION SETTINGS SCREEN (CONTINUED) SCHEDULE SCHEDULE > (FIGURE To view the Schedule screen, on the Settings screen, press 39). < SETTINGS Press to return to the previous screen. 05:31:12 PM SCHEDULE SCREEN LINK Smart Schedule Metric Home Info Schedule Not Set...
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BACK Day Month Year Hour Min. Sec. Zone AM - 05:30 2020 DST MOVE TIME ZONE AUTOMATIC FORWARD (ON) 30-MINUTE Automatic DST TZ+0:30 TIME OFFSET (ON) (US/Canada only) FIGURE 41. DATE & TIME MENU OPTIONS SCREEN 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION IV - OPERATION SETTINGS SCREEN (CONTINUED) DATE & TIME (MANUALLY SET) When the control is NOT connected to a network, the date and time may be manually set by the user. (No Service will appear in place of the wireless signal strength indicator bars.) DATE &...
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Day Month Year Hour Min. Sec. Zone AM - 05:30 2020 DST MOVE TIME ZONE AUTOMATIC FORWARD (ON) 30-MINUTE Automatic DST TZ+0:30 TIME OFFSET (ON) (US/Canada only) FIGURE 45. DATE & TIME MENU OPTIONS SCREEN VIEW 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION IV - OPERATION SETTINGS SCREEN (CONTINUED) METRIC DISPLAY SWITCH By default, temperature/pressure measurements on the control panel are displayed in imperial units (Fahrenheit/ PSI). This can be switched to view temperature/pressure measurements in metric units (Celsius/kPa). On the Settings screen, press the METRIC switch.
3. All components can be safely wiped down with a damp cloth, wet with water. Using any cleaners or harsh chemicals to clean this equipment is NOT recommended; potentially harmful effects have not been evaluated. 4. Do not heavily wet electrical components. 5. Allow equipment to air dry or dry with clean, soft cloth. 866-DTE-INFO dentalez.com PN: 7717-007C...
SECTION V - CARE & MAINTENANCE PREVENTIVE MAINTENANCE SCHEDULE This is a recommended schedule for a compressor in a clean, dry environment. Any site other than specified will decrease maintenance time exponentially. Test for Air Leaks First Week and Annually thereafter Replace Intake Filter Annually Replace Coalescing Filter...
Pressure Dew Point Ambient Temp Settings Figure 49. ruN COMPreSSOr TO 115 PSi SHuTOFF Maintenance Mode 07:33:14 PM Maintenance Mode Home Info Alerts Runtimes Technical Motors Network Sensors Advanced Settings Tandem Service Figure 50. eNABLe MAiNTeNANCe MODe 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION V - CARE & MAINTENANCE TEST FOR AIR LEAKS (CONTINUED) 07:33:14 PM Maintenance Mode Home On the Technical screen, press and disable MAINTENANCE MODE. Press on the pop-up dialogue box (FIGURE 51). Info NOTE: Turning OFF maintenance mode enables Alerts Runtimes remote switching, but does not return the system to ON...
55). DO NOT pull the pressure relief valve to depressurize the air system. CONTROL PANEL POWER SWITCH Figure 53. TurN SYSTeM POWer OFF SHUT-OFF VALVE (CLOSED) Figure 54. CLOSe SHuT-OFF VALVe TANK PETCOCK Figure 55. OPeN TANK PeTCOCK TO DrAiN Air 866-DTE-INFO dentalez.com PN: 7717-007C...
SECTION V - CARE & MAINTENANCE REPLACE INTAKE FILTER TOOLS REQUIRED Maintenance Mode 07:33:14 PM Maintenance Mode Home Flathead Screwdriver Torx 20 Screwdriver Info On the control panel LCD display, go to the Technical Alerts Runtimes screen. Press MAINTENANCE MODE (FIGURE 56).
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ASSEMBLY COMPRESSOR HEAD Figure 62. LOCATe iNLiNe iNTAKe FiLTer ASSeMBLY INTAKE FILTER INTAKE FILTER INTAKE BODY FILTER CAP Figure 63. reMOVe iNTAKe FiLTer CAP INTAKE FILTER INTAKE FILTER BODY Figure 64. reMOVe iNTAKe FiLTer 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION V - CARE & MAINTENANCE REPLACE INTAKE FILTER (CONTINUED) 1/2 HP COMPRESSOR HEADS (SOUND SHIELD) HEAD Remove four (4) head cover screws using torx 20 COVER screwdriver. Retain for reinstallation. Lift cover off head (FIG 65). HEAD COVER SCREWS (4) 2.
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2000 hrs Remaining Runtime 1980 hrs Replace Filter Pack? Replacing filters will reset Current Runtime to 0. This action CANNOT BE REVERSED. Please confirm and replace ALL filters before Cancel continuing. Figure 70. PreSS rePLACe; OK Replace 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION V - CARE & MAINTENANCE REPLACE INTAKE FILTER (CONTINUED) 4. On the Technical screen, press and disable 07:33:14 PM MAINTENANCE MODE (FIGURE 71). Press Maintenance Mode Home the pop-up dialogue box. NOTE: Turning OFF maintenance mode enables Info remote switching, but does not return the system to ON Alerts Runtimes mode.
Settings Tandem Service Figure 75. PreSS SerViCe > Technical Service Select item for service Filter Desiccant Motor 1 Motor 2 Pack Tower Desiccant Pressure Ambient Dew Point Cartridge Sensor Sensor Sensor Figure 76. PreSS FiLTer PACK 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION V - CARE & MAINTENANCE REPLACE COALESCING FILTER (CONTINUED) 8. On the Filter Pack screen, press REPLACE. Press Service Filter Pack on the pop-up dialogue box (FIGURE 77). Current Runtime 20 hrs Max Runtime 2000 hrs 9. On the Technical screen, press and disable Remaining Runtime 1980 hrs MAINTENANCE...
Settings Tandem Service Figure 82. PreSS SerViCe > Technical Service Select item for service Filter Desiccant Motor 1 Motor 2 Pack Tower Desiccant Pressure Ambient Dew Point Cartridge Sensor Sensor Sensor Figure 83. PreSS FiLTer PACK 866-DTE-INFO dentalez.com PN: 7717-007C...
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SECTION V - CARE & MAINTENANCE REPLACE PARTICULATE FILTER (CONTINUED) 9. On the Filter Pack screen, press REPLACE. Press Service Filter Pack on the pop-up dialogue box (FIGURE 84). Current Runtime 20 hrs Max Runtime 2000 hrs 10. On the Technical screen, press and disable Remaining Runtime 1980 hrs MAINTENANCE...
SECTION VI - USER SERVICE INFO COMPRESSOR USER MANUAL SERVICE INSTRUCTION If the area of concern is not addressed in this manual, contact DENTALEZ customer service at 866-DTE-INFO. (See LIMITED WARRANTY.) Please have the following product information available. Information may be found on the product model/serial number...
EMC INFORMATION GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC EMISSIONS The compressor is intended for use in the electromagnetic environment specified below. The customer or the user of the compressor should assure that it is used in such an environment. Emissions Test Compliance Electromagnetic Environment Guidance The compressor uses RF energy only for its internal function;...
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If abnormal performance is observed, additional measures may be necessary, such as re-orienting or relocating the equipment or system. Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m. 866-DTE-INFO dentalez.com PN: 7717-007C...
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EMC INFORMATION RECOMMENDED SEPARATION DISTANCE BETWEEN PORTABLE AND MOBILE RF COMMUNICATIONS EQUIPMENT AND THE MODEL @ 3VRMS The compressor is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the compressor can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (transmitters) and the compressor as recommended below, according to the maximum output power of the communications equipment.
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COMPRESSOR USER MANUAL NOTES: 866-DTE-INFO dentalez.com PN: 7717-007C...
We are not responsible for shipping damages. We will, however, help you file a claim with the freight carrier. Written repair estimates are available. DENTALEZ warrants all equipment and parts to be free of defects in material and workmanship, under normal usage under the following terms:...
Effective Date: November 1, 2023. Introduction and Overview. This Privacy Policy describes how DentalEZ, Inc. its subsidiaries and affiliates (collectively “DentalEZ,” “we,” “our,” or “us”) collects, uses, and shares information about you as well as your rights and choices. This Privacy Policy applies to your use of the DentalEZ equipment containing the Aeras platform, or similar “smart technology”...
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Equipment Usage and Performance Data, including performance data collected from sensors connected to the DentalEZ smart technology in your dental or medical equipment, including by not limited to when the equipment is used and for how long, what equipment functions are being used, how the equipment is running, power surges, tank pressure, voltage, oil or water level, maintenance alert, service history, pump intake, runtime and vacuum efficiency, and other kinds of equipment performance data.
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We also share information in accordance with the applicable laws in order to protect the rights, property, life, health, security and safety of DentalEZ, DentalEZ personnel, the Service or any third party.
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“Contact Us” section below with the word UNSUBSCRIBE in the subject field of the email. Please note that you cannot optout of non-promotional emails, such as those about your account, transactions, servicing, or DentalEZ’s ongoing business relations. •...
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The Service is intended for a general audience and not directed to children under eighteen (18) years of age. DentalEZ does not knowingly collect personal information of children under the age of thirteen (13). If you are a parent or guardian and believe DentalEZ has collected such information in a manner not permitted by law, please contact us as set out in the “Contact Us”...
These Terms of Use (“Online Terms”) set forth a legally binding agreement between DENTALEZ, Inc., DentalEZ Alabama, Inc., DTE Oregon, Inc., their subsidiaries and affiliates (collectively “DentalEZ” , “we” , “our” , or “us”) and the person or entity identified on the order form or other Service (as defined below) subscription purchase document (“Customer”).
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Availability. DentalEZ may suspend or terminate the availability of the Service and Content, in whole or in part, to any Account, individual user or all users, for any reason (including, a failure to pay Service subscription fees when due), in DentalEZ’...
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In the event of any errors relating to the pricing or specifications, DentalEZ shall have the right to refuse or cancel any orders in its sole discretion. If we charged your credit card or other Account prior to our cancellation, we will issue a credit to your Account in the amount of the charge.
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(whether express or implied) or other obligations with respect to Service hereunder. DentalEZ has no obligation to monitor or maintain Other Services and may disable or restrict access to any Other Services at any time without notice.
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DentalEZIOT@ DentalEZ.com and specifying you want to opt-out of calls. For text messages, you can also text “HELP” at any time for more information. We will unsubscribe your phone number from reoccurring texts messages from us within 10 business days of our receipt of your opt-out request.
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D. Authority of Arbitrator. The arbitrator will decide the rights and liabilities, if any, of you and DentalEZ, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim.
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You agree to cooperate with DentalEZ’ defense of any claim. You will not in any event settle any claim without the prior written consent of DentalEZ. This provision does not require you to indemnify us for any unconscionable commercial practice by us or for our fraud, deception, false promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Service.
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The summaries of provisions and section headings are provided for convenience only and shall not limit the full Terms. DentalEZ may assign its rights and obligations under the Terms, in whole or in part, to any party at any time without any notice. The Terms may not be assigned by you, and you may not delegate your duties under them, without the prior written consent of an officer of DentalEZ.
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Service. Except as expressly set forth in the Terms, (i) no failure or delay by you or DentalEZ in exercising any of rights, powers, or remedies under will operate as a waiver of that or any other right, power, or remedy, and (ii) no waiver or modification of any term of the will be effective unless in writing and signed by the party against whom the waiver or modification is sought to be enforced.
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