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3 Troubleshooting and Maintaining the Printer
Handling Paper Jams
Photo Printer 4700 Series
This chapter describes the problems you may occasionally have with the printer.
Information on how to solve these problems as well as printer maintenance
procedures are also included.
If a paper jam occurs, the printer attempts to eject the jammed paper
automatically. If the paper jam clears, resend the print job.
If the printer is unable to clear the jam automatically, turn the printer power off
and then on. This action may cause the printer to eject the partially processed
paper. If the paper jam clears, resend the print job.
Sometimes a paper jam occurs as the paper is picked. For this type of jam,
remove the paper tray and any paper caught in the printer.
If the paper jam still does not clear, remove the paper through the paper jam
access area.
To clear a paper jam through the paper jam access area:
1. Turn the printer power off and unplug the printer.
2. Turn the printer on its left side. The paper/media jam label is now visible.
Paper/Media Jam Label
Open panel, remove jammed media,
replace panel before operation.
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