Warranty & Support - USCutter MH200 User Manual

4.3 - TROUBLESHOOTING CUTTER ISSUES (Continued)
MY CUTS SHOW TEARING:
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Check to see that your blade is not exposed more than the thickness of the media, but not the backer.
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Try reducing the down force. Too much force can impede material movement.
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Blade may be chipped or dull and needs to be replaced.
THE CORNERS OF MY CUTS ARE NOT CUTTING COMPLETELY:
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Check to see that you have the correct overcut setting in your software.
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A typical overcut setting is 1 mm but may be more/less for different blade angles.
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When using the pen, overcut will be zero.
I DO NOT SEE MH200 AS A PULL DOWN MENU OPTION IN VINYLMASTER:
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This is likely due to not having the latest version of VinylMaster installed. VM 5.0 version 20240501 or
higher is required.
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On the top line of VinylMaster software select Help->About to see your PSN
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Go to mhcutter.com/downloads and select Download Software.
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Input your VinylMaster PSN to allow download.
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Re-install the software and select MH200 as the cutter during install.
4.4 - WARRANTY AND SUPPORT
MH cutters come with a limited 1 year warranty as provided by your dealer. In the USA, your warranty and
support are provided by:
USCutter offers a limited 1 year warranty on this cutter.
Details of our standard warranty policy can be viewed on-line at the following link:
www.uscutter.com/Warranty-And-Returns-Policy
For support for your equipment, contact USCutter at:
Sales & Support: 1-425-481-3555
M-F 7:30-11:30am, 12:30-4pm PST
support.uscutter.com
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