Have you got everything?
B
Charging
Charging your device
• Press the power button to turn the power bank on.
• Connect the supplied USB-C cable or your devices cable to the relevant port
and the other end to your device.
• If no devices are being charged, the power bank will turn off after 30 seconds.
Charging your power bank
• Connect the supplied USB-C cable to the USB-C port of the power bank and
the other end to your power source. The battery LED indicators will blink.
• The USB-C port can be used for both charging the power bank and device.
Wireless Charging
Press the power button to turn
the power bank on. Place your
smart phone facing up on the
wireless charging pad. Once
the phone is correctly aligned,
one of the LED indicators will light up blue, and will light up green once fast
charging is activated.
Note: your smart phone must support wireless charging. If your smart phone
does not charge, this indicates that the smart phone does not support wireless
charging and/or other objects are obstructing the wireless charging pad.
Cannot charge
device
Wireless charging
not working
Cannot charge
device whilst
charging power
bank
No LED lights when
charging device
Capacity drops
Give us a call
What? You mean this User Guide didn't have ALL the answers? Speak to us!
We'd love to help you get up and running as quickly as possible.
Call our After Sales Support on 1300 002 534.
Operating hours: Monday-Friday, 8:30am-6pm; Saturday, 9am-6pm AEST
Enjoy using your product!
Well done, you made it.
Now sit back and relax... your product is
automatically covered by a 1-year warranty.
How nice!
10000 mAh Magnetic Wireless Power Bank
A
B
A
B
C
D
E
F
• Make sure the USB cable is plugged into the output
port; unplug the USB cable and try again.
• Try another USB cable and/or USB port.
• Some devices require higher outputs to charge. Please
check with your devices spec to confirm compatibility.
• Check that your smart phone supports wireless charging.
• If you have a smart phone case, you must remove.
• Ensure your smart phone is facing up and aligned to the
centre of the wireless charging pad, and remove any
metal or other objects between the smart phone and the
wireless charging pad.
• The power bank can not support the output whilst being
charged.
• Please wait until the power bank is fully charged or
unplug the USB-C cable at the input port.
• Connect the power bank to your power source to ensure
the power bank has sufficient battery.
• Press the battery status button to check battery status.
• It is normal for the capacity to slowly drop after a certain
usage cycle.
C
D
D
Product Overview
A. Wireless Charging Pad
B. Battery LED Indicators
C. Power Button
D. USB-C Port
E. USB-A Port
F. Fast Charging LED Indicator
LED indicator status
LED
Battery
100-75% 75-50%
capacity
Troubleshooting
User Guide
Model: AMPDQ-0624-B
A. Power Bank
E
B. USB-C Cable
C. User Guide
D. Warranty Certificate
E. Protective Pouch
50-25%
25-0%
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