Prestan Professional Adult 2000 Series Frequently Asked Questions

*NEW & IMPROVED* PRESTAN Professional Adult Series 2000 Manikin & *REDESIGNED* PRESTAN CPR
Feedback App FAQs are highlighted in red (Updated: May 2024)
SYMPTOM
What are the added features of the *REDESIGNED* PRESTAN CPR Feedback App?
CPR MONITOR
•
improved user experience
•
CPR Monitor lights easier setup - with no need to calibrate breaths!
are not working
•
more intuitive CPR feedback - with the addition of chest compression fraction!
properly
•
expanded list of available languages
To help understand how
What languages are supported in the *REDESIGNED* PRESTAN CPR Feedback App?
the CPR Monitor works,
please note that the CPR Languages currently supported by the PRESTAN CPR Feedback App include German, English (Intl),
Monitor lights are
English (US), Spanish, French, Italian, Dutch, Russian, Korean, Arabic, Malay, Thai, Vietnamese,
powered by a small
Belarusian, Croation, Czech, Danish, Finnish, Greek, Hungarian, Norwegian, Polish, Portuguese,
current generated by the
Romanian, Slovak, Slovene, Turkish, Ukrainian, and Chinese.
CPR Monitor
Please follow the The PRESTAN CPR Feedback app is not connecting to my manikin.
troubleshooting tips at
The PRESTAN CPR Feedback app has been redesigned and is available for download at
right in the order they
www.prestan.app.
are listed for best
results
Can the PRESTAN Professional Adult Series 2000 Add-On Kit be used in a PRESTAN Professional Adult
CPR Monitor lights are
Manikin without monitor?
all on
Yes, the Series 2000 Add-On Kit can be used in a PRESTAN Professional Adult Manikin without monitor.
CPR Monitor red
Please refer to the PRESTAN Professional Adult Series 2000 Add-On Kit Installation Guide for upgrade
light is blinking
instructions.
manikin models and newer.
MANIKIN TORSO AND FACE-SHIELD/LUNG-BAG
Can the PRESTAN Professional Adult Series 2000 Add-On Kit be used in a PRESTAN Professional Adult
Manikin with monitor?
Cannot hear a beep
when doing
Yes, the Series 2000 Add-On Kit can be used in a PRESTAN Professional Adult Manikin with monitor.
compressions
Please refer to the PRESTAN Professional Adult Series 2000 Add-On Kit Installation Guide for upgrade
instructions.
manikin models and newer.
Can I install the PRESTAN Professional Adult Series 2000 Add-On Kit in the Jaw Thrust Manikins?
Yes, the PRESTAN Professional Adult Series 2000 Add-On Kit can be installed in a PRESTAN Jaw Thrust
Manikin. Please refer to the PRESTAN Professional Adult Series 2000 Add-On Kit Installation Guide for
upgrade instructions.
for 2018 manikin models and newer.
PRESTAN Professional Adult Series 2000 Manikin
Frequently Asked Questions
POSSIBLE ISSUES OR COMMENTS
•
Chest compressions are not deep
enough to signal CPR Monitor
•
Batteries are not installed, need
replacing or are
correctly in the CPR Monitor
•
CPR Monitor may be clogged with
plastic dust, interrupting the signal
to the Monitor
•
CPR Monitor needs to be replaced
• Batteries are running low
• This is normal after replacing batteries,
manikin is paused or is connecting to
PLEASE NOTE: The PRESTAN Adult Series 2000 Add-On Kit is only recommended for 2018
CPR Feedback app ‐ may blink up to 10
minutes to indicate ready status
•
Hand position and/or compression
angle may be incorrect
•
Compressions may not be deep
enough to activate the CPR Monitor
PLEASE NOTE: The PRESTAN Adult Series 2000 Add-On Kit is only recommended for 2018
•
CPR Monitor may be broken
•
Batteries may
misassembled
PLEASE NOTE: The PRESTAN Adult Series 2000 Add-On Kit is only recommended
•
•
not inserted
•
•
•
•
•
•
•
be dead or
1
SOLUTIONS
Compress the chest until the beep is
audible from the CPR Monitor at 2"‐
2.4"
Install or replace batteries into CPR
Monitor (back of manikin, left
shoulder area) ‐ requires 2‐AA (1.5V)
batteries
Remove CPR Monitor and blow out
dust – then replace CPR Monitor and
reconnect
Exchange CPR Monitor with working
manikins (if available) to determine if
CPR Monitor needs to be replaced
Replace batteries
Commence or resume compressions ‐
blinking will stop and feedback rate
signals will begin
Confirm correct hand placement and
compress straight down from directly
above the manikin
Compress between 2 and 2.4 inches
depth
Replace batteries