Panasonic NR-BL268, NR-BL308, NR-BL348 Troubleshooting Manual

The unit does not operate

• Check that the plug and its socket are in good condition.
• Check if there is any problem on main fuse and electrical system of the house.
• Check by unplug and wait for 5 minutes before plugging it back in.

The unit does not cool enough

• Сheck to be sure that the temperature control dial is at proper position.
• Check to see if the refrigerator is overloaded with stuff or there is any hot foodstuff refrigerated inside.
• Is the refrigerator exposed directly to sunlight or heat source?
• Is the refrigerator door completely closed?
• Is the refrigerator door opened frequently?

Dew or snow appear

• When the ambient humidity is too high, the door gasket may have dew. This situation will be stopped if the air humidity decreases. Please wipe it up with dry cloth.

• Is the door closed firmly?
• Is the door being opened and closed too frequently?
• When too high weather humidity, long opening time or making too much ice, inside the freezer compartment may appear frozen snow. This is normal. Please wipe with dry and soft cloth.

The unit makes noise

• Check if the refrigerator is located on a stable floor or is installed properly.
• Check if there is any object in contact with the refrigerator.

Food becomes frozen

• Do you put the food near cold air duct?
• Do you adjust the temperature control at "Max"? Adjust to "Min"?
• Do you put food in chill case?

The inside is smelling

• Do you store food with dry odor without wrapping it?

The surfaces of the product is hot

• Because the refrigerator is equipped with the dew prevention and heat radiation tubes, the surfaces of the refrigerator get warmer when operating.
• The back and side plates may get warmer especially when starting up or if the door is frequently opened and closed.

The normal sounds of the device

• When the refrigerator starts operation, the sound like water flowing and boiling water is created. This is the sound of the cooling liquid.
• The noise is generated when the automatic defrost system operated.
• The thermal expansion of the parts inside the refrigerator in the cooling process can cause sound "crack-crack".
• You may feel that the operation sound is larger to higher because the compressor operates in high-speed under the following conditions: the refrigerator does not cool fully on the occasion such as using it for the first time, opening/closing the door too frequently, the surrounding temperature is high. The sound becomes more quiet after cooling fully.

Lamp does not turn on

• Please contact Panasonic Authorised Service Centre.