Panasonic NR-B53V2, NR-B53VW2, NR-BG53V2 Troubleshooting Manual

Also See for NR-B53V2:

Operating instructions manual (32 pages)

Service manual (84 pages)

Table of Contents

Contents

1 Troubleshooting
2 Documents / Resources
- 2.1 Download manual

Panasonic NR-B53V2, NR-B53VW2, NR-BG53V2 Troubleshooting Manual

Troubleshooting

If you feel that the refrigerator is not working properly, check out the following points first.
If the trouble persists, disconnect the power plug and contact your dealer or an authorized service centre.

General
You hear unusual sounds from the refrigerator.	Has the refrigerator been installed on a sturdy and level floor? Have sufficient clearances been provided around the refrigerator? Is anything vibrating on the top of the refrigerator? It's normal to hear some noises when the refrigerator starts or stops operation.
You hear a sound after the compressor has shut down.	This is normal, and is often caused by refrigerant flowing back to the compressor.
You hear a sound after you have opened or closed the door.	This is normal, and is due to the difference in air pressure between the inside and outside of the refrigerator.
You hear the sound of air or water flowing after you have opened the door.	This is caused by refrigerant flowing the internal pipework.
You hear a clicking sound each time the refrigerator's power is turned on.	This is the sound made by the activation of the three-way valve, and is quite normal.
You hear a continuous whining sound.	This sound is heard while the fan for circulating the cold air is operating. Has the refrigerator been set to the Super Freeze Mode? In the Super Freeze Mode, the fan for circulating the cold air runs at high speed so it makes a loud noise. Has the food been packed too tightly together or is the room temperature high? In cases like these, the fan for circulating the cold air runs at high speed so it makes a loud noise.
Sounds are heard from the automatic ice maker.	These are the sounds of the ice dropping into the icebox. This is normal sound.
The compressor is quite loud.	Has the refrigerator been set to the Super Freeze Mode? In the Super Freeze Mode, the compressor runs at high speed so it makes a loud noise. Has the food been packed too tightly together or is the room temperature high? In cases like these, the compressor runs at high speed so it's normal for the compressor to be louder.
The compressor has been running for a long time.	When the power plug has been connected for the first time, the compressor runs longer than usual in order to cool down the inside of the refrigerator until the set temperatures are reached. Has the refrigerator been set to the Super Freeze Mode? Have the doors been opened and closed frequently? Are the doors completely shut? Have the food items been packed too tightly together or is the room temperature high? When many food items are placed at a time, the compressor will need to run for a longer.
Condensation forms on the outside of the refrigerator.	Condensation may form when the humidity in the room is high and is normal. Wipe it off using a dry cloth.
The outside of the refrigerator feels hot to the touch.	Some heat is normal as the refrigerator incorporates a heat-dissipating pipe to prevent condensation.
The controls on the control panel cannot be operated.	Is the power to the refrigerator on? Has the refrigerator been set to the Child Lock?
The LED light does not come on.	Has the refrigerator been set to the Holiday Mode? In the Holiday Mode, the front tower LED light of the fridge does not come on. Is the power to the refrigerator on?
The alarm sounds, and the temperature display of the control panel and front tower LED light flashes.	One or both of the refrigerator's doors have been left ajar. Close the doors.
Fridge and freezer
The fridge is not chilling (and the freezer is not freezing).	Is the power to the refrigerator on?
The fridge is not chilling (and the freezer is not freezing) satisfactorily.	Is the set temperature too high? Is the refrigerator exposed to direct sunlight or positioned near a heating appliance? Have sufficient clearances been provided around the refrigerator? Have the food items been packed too tightly together or is the room temperature high? Have the doors been opened and closed frequently? Are the doors completely shut? Has the refrigerator been set to the Holiday Mode? When warm food is put inside the refrigerator, the temperature will rise temporarily. During the cold season or when the room temperature is low, it may feel as if the refrigerator is not chilling.
There is a difference between the set temperature and actual temperature.	Has the refrigerator been set to the Super Freeze Mode? When warm food is put inside the refrigerator, the temperature will rise temporarily.
No ice is made.	Has the main water supply line been turned on? Has the water service hose been connected properly? Is the power to the refrigerator on? Is the switch of the automatic ice maker at the ON position?
Food in the fridge freezes.	Is the set temperature for the fridge too low? Has the food been placed at the back of the fridge? The area near the back wall is where the temperatures are coldest so avoid placing food which may freeze easily here.
Condensation forms in the fridge and drawers.	The fridge maintains a high humidity to keep vegetables and other food items fresh. Condensation may form when the door has been opened and closed frequently or when it has not been shut completely. Wipe off the condensation using a dry cloth.
It is hard to open the freezer door.	The difference in air pressure between the inside and outside of the freezer may sometimes make it hard to open the freezer door. Wait a few moments, and then try opening the door.
It smells inside the refrigerator.	Were any food items with strong odours sealed before they were placed in the fridge? Place the items inside a sealed container and store them or store them on the sealed case door shelf. Odours may stick to the surfaces inside the refrigerator. Wipe the surfaces using a soft cloth which has been dipped in lukewarm water.
Ice/Water dispenser
The water and ice have an odour.	Is the water filter being used an old one?
No water comes out.	Has the main water supply line been turned on? Has the water service hose been connected properly? Is the power to the refrigerator on? Is the " " icon displayed on the Ice/Water dispenser panel?
No ice comes out.	Is the power to the refrigerator on? Is the " " or " " icon displayed on the Ice/Water dispenser panel? Is there any ice in the icebox? Is the ice clumped together in the icebox? Ice may be frozen in the icebox if the ice has not been dispensed for a long time. Ice cannot be dispensed if ice in the icebox is frozen and clumped. Remove the clumped ice from the icebox and the ice shooter. Even if ice cannot be dispensed, few ice remains in the icebox. This is normal.
The controls on the Ice/Water dispenser panel cannot be operated.	Is the power to the refrigerator on? Has the refrigerator been set to the Child Lock?