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Troubleshoo�ng: HeyCafe H1
Fault
Cause
The grinder is
• The mains plug is
not grinding,
not plugged in.
the display is
• The thermal cut-
not lit up.
out has tripped.
• The electrical fuse
has tripped.
The grinder
• The grinding
is making
mechanism is
noise but
clogged. / The
not
grinding degree is
grinding.
too fine.
• ground coffee has
built up in the
grinder because of
an excessive
amount of coffee.
• A foreign object
has got into the
grinding
mechanism.
Remedy
 insert the power plug into a properly
installed socket.
 Switch off the grinder (On/Off switch in the
OFF posi�on), remove the power plug from
the socket and allow the grinder to cool
down for 30 minutes. replace the power plug
and switch on the grinder (On/Off switch in
the ON posi�on). You can now use the
grinder again as normal. if the cut-out trips
repeatedly, contact a service technician for
support.
 Check the electrical fuse. if required, restore
the fuse to its original state or replace it.
Check whether other loads are connected to
this fuse and if so, pull out their plugs. if the
fuse repeatedly trips, contact a service
technician for support.
 Set the grinder to the highest (coarsest)
se�ng and start the grinding process. The
grinder will clear itself. Then set the desired
grinding degree during opera�on again.
 With the grinder switched off, clean the
spout including the spring using a brush. Set
the grinder to the highest (coarsest) se�ng
and start the grinding process. The grinder
will clear itself. Then set the desired grinding
degree during opera�on again.
 Clean the grinder (See HeyCafe H1 Grinder
User Manual Chapter 9, "Cleaning", sec�on
"Cleaning the Grinding Chamber and
Grinding Discs") and remove
the foreign object. if the foreign body cannot
be removed in this way, further
troubleshoo�ng of the grinding chamber is
Hey Café H1

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Summary of Contents for HeyCafe H1

  • Page 1 Then set the desired grinding amount of coffee. degree during opera�on again. • A foreign object  Clean the grinder (See HeyCafe H1 Grinder has got into the User Manual Chapter 9, “Cleaning”, sec�on grinding “Cleaning the Grinding Chamber and mechanism.
  • Page 2 Contact a service technician for support. The grinder is • The grinding discs  See HeyCafe H1 Grinder User Manual not grinding are worn out or Chapter 9, “Maintenance and Service”, fine enough. require sec�on “Grinding Discs Replacement” or readjustment.
  • Page 3  Demand Push Buton switches need does not Push Buton troubleshoo�ng and replacement. See grind switch is HeyCafe H1 Grinder User Manual chapter 3 con�nuously/ defec�ve. “General Descrip�on” for loca�on of the interrupts switches. Contact a service technician for the grinding.