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Please read this instruction manual carefully and thoroughly before riding. It contains important information on safety, and maintenance. It is the owner's responsibility to read this manual before riding. Keep this manual for future reference.
This user's instruction manual includes two sections:
These instructions apply to electric bike models with following equipment:
"Mechanical Components Operation":
"Electrical Components Operation":
This pedal electric assistance bicycle is designed for riding on road, or paved surfaces where the tires have firm contact with the riding surface. This e-bike must be properly maintained according to the instructions found within this manual. The maximum weight of the rider and load is 220lbs (100kgs).
The owner/rider assumes the risk for personal injury, damage, or losses. If the conditions in this manual are breached, the warranty will be void automatically.
Before you ride your pedal electric assistance bicycle always make sure it is in a safe operating condition. Particularly check that your:
After you have made any adjustment to your electric bicycle, check that all nuts and bolts are securely tightened and cables are free from kinks and fixed securely to the electric bicycles frame. Every six months, your electric bicycle should be professionally checked to ensure that it is in correct and safe working order. It is the responsibility of the rider to ensure all parts are in good working order.
Wet Weather Riding: Your bike's brakes do not work as well under wet or icy conditions as they do under dry conditions. The braking distance in wet weather will be longer than that in dry conditions. Take special precautions in wet weather to assure safe stopping. Ride slower than normal and apply your brakes well in advance of anticipated stops.
Night Riding: Do not ride at night. If you have to be on your e-bike at night or in low-light conditions, always comply with laws and regulations (local and otherwise) for bicycle lighting. Use approved headlights (white), taillights (red) properly affixed to your e-bike in addition to all-around reflectors. For additional safety, wear light colored clothing with reflective stripes, or safety yellow or safety orange clothing. Check that the reflectors are firmly secured in the correct position and clean and not obscured. Damaged reflectors must be replaced immediately.
As with all mechanical components, your bicycle is subjected to wear and stress. Different materials and components may react to wear or fatigue in different ways. If the design life of a component has been exceeded it may suddenly fail, possibly causing injuries to the rider. Any types of cracks, scratches, or change of coloring in highly stressed areas indicate that the life of the component has been reached and it should be replaced immediately. Always inspect your bicycle before every ride.
Use only genuine replacement parts, particularly for safety-critical components, installed by a professional bicycle mechanic. To keep your electric bicycle functioning well, the following routine maintenance lubrication is necessary.
Half-Yearly: Remove, clean, and lubricate chain and all cables.
Check and replace as required.
Weekly (or as needed): Wash bicycle with warm soapy water. Dry with a soft, nonabrasive cloth. Do not use strong chemicals or abrasives. Do not use a high-pressure washer. Inspect your bicycle while cleaning.
1. Tires
Check for cuts and wear. Maintain pressure indicated on tires sidewall for maximum efficiency and safety.
2/3. Wheels
Check that axles are sealed, spin smoothly, and are secured properly. Check rims are straight. Check for loose or damaged spokes.
4. Brakes
Lightly oil exposed cables monthly. Check the rotors are straight and secured to the hub. Make sure there are no oils on the rotors. Maintain and replace brake caliper pads when worn, brake cables when frayed.
5. Fork
Dealer adjustment only
6. Mudguards
Check they are securely tight, clean, and not damaged. Replace if necessary.
7/17. Front/Rear
Light Check the lights are in good working condition, no cracks in the lens, replace if necessary.
9. Headset/Stem Assembly
Remove, clean, and regrease yearly, replace parts, bearings as if worn, or as necessary.
Electrical Parts: #10, 19, & 21.
Refer to "The Electric Operation" Section of this manual.
11. Saddle and Quick-Release
Check the quick release is tight and the saddle does not move, ensure the saddle and quick-release are undamaged, replace if necessary.
14. Pedals
Lightly oil bearings monthly.
15. Cranks
Check weekly. Remove, clean and lubricate half-yearly.
16. Chain
Check and lightly lubricate weekly. Clean and lubricate half-yearly (minimum).
18. Kickstand
Check the attaching bolt is tight, and the kickstand is secure in its stowed position for riding. Replace if necessary.
20. Rear Carrier
Check the paint for cracks which could indicate material fractures.
Every six months, your pedal electric assistance bicycle should be professionally checked to ensure that it is in correct and safe working order. It is the responsibility of the rider to ensure all parts are in working order prior to riding.
This bikes comes assembled- no tools required for assembly. We strongly recommend you take this bike to a professional bicycle shop for adjustment and education on its operation and maintenance.
Your seat post is extra-long to fit a variety of rider sizes to the compact, folding frame design. Check the seat post closely. It has upper limit line marked on rear of seatpost (how low your seat can go), and lower limit line (how high your seat can go) marked on the front of the seatpost.
Lower Limit Line: Never adjust the seat height so that the limit line at the lower end of the seat post is showing outside of the frame (Fig.15).
Lower Limit Line
Upper Limit Line: Always adjust the seat height so that the limit line at the upper end of the seat post is showing outside of the frame (Fig.16).
Upper Limit Line
Using the bike with the minimum insertion line on the lower portion of the seat post showing above the frame could result in a failure of the seat post and/or the frame causing a loss of control with potential injury to rider. Such failures are not covered by warranty as it is improper use of the product.
Never adjust the handlebar height so that the limit line at the lower end of the seat post is showing outside of the frame (Fig.21).
We strongly recommend you take your bike to a professional bike shop and have them check your work and fine tune the bike to ensure your bike is safe to ride.
It is important that you locate and record the serial number of your bicycle in case of a recall or if the bicycle is stolen. The serial number can be found under the crank bottom bracket stamped into the frame (Fig.22).
The e-bike in this manual features "Start Aid". This electric assistance system will help riders save their energy when starting the bike rolling.
How Start Aid Works: When pressing the Start Aid button, the bike can be started at a speed of ~3.5MPH (6km/h). When the bike starts moving forward, start to pedal and release the "Start Aid" button.
Note: You can pedal one crank revolution to start the motor without using the "Start Aid "button.
Do not direct water spray at hubs, bearings, and electrical components and NEVER use a high-pressure washer - these actions may damage electrical components and bearings (bottom bracket, hubs, headset).
Your new electric assistance bicycle is a revolutionary means of transport, using an aluminum frame, Li-Ion battery, a super high efficiency electric hub motor, and controller with electric pedal assistance system, to support normal pedaling. These components will ensure safe riding with excellent function and performance. It is important for you to note the following guidelines to ensure getting the best possible experience from your electric bicycle.
Retrospec Jax Rev 500W & 750W have the battery positioned on the rear of the frame seat tube (Fig 2).
Fig 2
The battery box bottom is fixed on bottom of the frame seat tube by screws (Fig 2.1).
Fig 2.1
Then the battery case is locked by the key - see the operation details below.
NOTE: Battery Lock (Fig 4.2)
Fig 4.2
From the initial 12 o'clock position (battery and carrier are unlocked), insert the key into the key slot, press and turn it clockwise to 6 o'clock position (battery now locked into the housing). Reverse steps to unlock.
You can charge your battery while installed on the bike or removed for remote charging. If your bike is near an AC outlet, you can charge it with your bike's battery still installed. The charging port is covered by a plastic cap (Fig 4.3).
Fig 4.3
Alternatively, you can remove the battery for charging. This feature is useful in small areas where the bike will not fit or AC power supply is not near the bike. Following the steps above, make sure the battery is unlocked before removal. Make sure the switch is off and remember to keep your key secure!
Use only the charger provided with the electric bike, otherwise damage could occur to your battery and void the warranty. When charging, both battery and charger should be minimum 4 in (10cm) away from the wall, and in a cool, ventilated environment. Place nothing around the charger while in use!
Our KD58C Display Panel provides control of functions to fit the users needs. The Display Panel indicates the following:
The KD58C Display Panel has 3 buttons (M, +, -) which represent the functions M/MODE, +/UP, & -/DOWN.
Switching your E-Bike On/Off
Switching ON: Hold the MODE button for 2s.
Switching OFF: Hold the MODE button for 2s again.
In the OFF position system current "leakage" is less than 1 uA.
When parking your bike for more than 10 minutes, the system switches off automatically.
After switching on the E-Bike system, the display shows Running Speed. Once you're riding, to change the displayed information, press MODE to cycle through the functions as below:
Running Speed (Km/h) → Trip Distance (Km) →Trip Time (Hour) → Average Speed (Km/h) → Max Speed (Km/h). Each function will display for 2 seconds and then automatically returns to the Running Speed interface. When stopped and speed reads 0 mph (km/h), Total Distance will be added to the circulation interface.
The circulation interface of the condition that the speed is 0 mph (km/h)
To access the push-assistance mode, hold the DOWN button for 2s, the E-Bike will go on at a uniform speed of 6 Km/h, "P" is shown on the screen at the same time. The push-assistance function switches off as soon as you release the DOWN button.
Push Assistance Mode
Start-Aid Push-Assistance function may only be used when pushing the E-Bike. Danger of injury when the wheels of the E-Bike do not have ground contact while using the push-assistance function.
Assistance levels indicate the output power of the motor. The default value is level "1".
The default power ranges from level "0" to level "5". Output power is zero on Level "0".
Level "1" is the minimum power. Level "5" is the maximum power.
Assistance Level 1
The output power of the motor will be indicated by the display - below:
Motor Power Indicator Interface
If there are errors about the electronic control system, the ERR/error code will appear automatically.
Error Code Indication
Contact your Dealer or Customer Service when an error code appears on the Display Panel.
Your electric bicycle is equipped with high-quality lithium batteries which are a green energy source with reduced environmental impact and have the additional advantages of:
For long battery life and to protect it from damage, use and maintain it following the guideline below:
As mentioned above, long term storage, without periodic charging may reduce battery life.
Always read the owner's manual before charging the battery!
Read the following points about the battery charger.
Charge the bike battery according to the following procedure:
Retrospec intelligent e-bikes are programmed to start with the electric assistance ("Start-Aid") after a rotation of the pedals (crankset).
Retrospec e-bikes have the Controller (the e-bike "brain"), positioned at the bottom and inside the battery pack holder/housing. The Controller is a critical component for your e-bike system. It is very important to follow the care guidelines below:
Do not immerse, submerge the electric parts in water - damage will likely happen.
NOTE: If you think water may have got into the control box, switch-off the power immediately and pedal without electric assistance. You can pedal with electric assistance as soon as the controller has dried out.
As with the battery, hub, display and other electrical parts - Never strongly shake, slam/drop, or throw the Controller - damage is likely.
As with the battery, the best operating temperatures for the controller is: 5F-104F (-15°C to +40°C).
The controller should be used in normal working temperature range from -15°C to +40°C
NEVER open the controller box. Any attempt to open the controller box, modify or adjust the controller will void the warranty. Please ask your local dealer or authorized service specialist to repair your bike.
This is a very important component for safe riding. Pay close attention to protect it from impact and damage. Regularly check that it is securely fastened to the handlebar.
The information below is for diagnosing problems only. It is not a recommendation for the user to carry-out repairs. Any remedy outlined must be carried out by a professional e-bike repair person who is educated on the safety issues with bikes & e-bikes.
Trouble Description | Possible Causes | Trouble Shooting |
After the main battery switched on, the motor does not generate assistance when pedaling. |
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The distance per charge becomes short (Note: performance of the bike battery is directly related to weight of the rider and any baggage/load/wind/ road/constant braking). |
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After plugging the power outlet, no charger indicator LED is lit. |
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After charging over 4-5 hours, the charger indicator LED is still red, while the battery is still above not full (Note: it is very important to charge your bike strictly according to this instruction stated in Chapter 7, to avoid any trouble and damage occurred to your bike. |
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There is no speed /KM show on the LCD. | The magnetic ball point on the wheel spoke is in too far away distance from the wheel speed sensor (fixed to frame chain stay or front fork), which make the sensor can not get any signals of the revolving wheel. | Check the distance between the magnetic ball point and the wheel speed sensor, and make sure the distance should within 5mm. |
Please find model name of your bike below:
Model | Remark (for reference) |
JAX REV 500W |
Here is some of the general technical data for this electric bike:
Maximum Speed with Electric Assistance: | 40km/h |
Distance per Full Charge: | 48V: 40~50km (total loading ≤ 75kgs) |
Over Current Protection Value: | 21 ± 1A |
Under Voltage Protection Value: | 41V ± 0.5V |
Please find the crossed technical data regarding the bike motor below:
Motor Type: | Brushless with Starry Gears_with Hall | ||
Maximum Riding Noise: | <60db | ||
Rated Power: | 500W | ||
Maximum Output Power: | 500W | ||
Rated Voltage: | 48V |
Please find the crossed technical data battery and charger below:
Battery Type: | Lithium |
Voltage: | 48V |
Capacity: | 10.4Ah |
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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