GILBARCO VEEDER-ROOT Orpak OrPAY1000 Installation And Setup Manual
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GILBARCO VEEDER-ROOT Orpak OrPAY1000 Installation And Setup Manual

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Payment Solutions
OrPAY1000 Installation and
Setup Manual
P/N: 817400083
Revision A5

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Summary of Contents for GILBARCO VEEDER-ROOT Orpak OrPAY1000

  • Page 1 Payment Solutions OrPAY1000 Installation and Setup Manual P/N: 817400083 Revision A5...
  • Page 2 TERMS AND CONDITIONS All products and services provided by Orpak Systems Ltd. without exception are subject to the Orpak Systems Ltd. General Terms and Conditions. Ensure that you read through the General Terms and Conditions completely prior to performing any procedures detailed in this document. SAFETY CONSIDERATIONS Carefully read all warnings and instructions, provided to help you install and maintain the equipment safely in the highly flammable environment of a gas station.
  • Page 3 CAUTION Do not attempt to make any repair on the printed circuit boards that reside in the equipment, as this will void all warranties associated with this equipment. PROPRIETARY NOTICE The information contained in this guide is confidential and proprietary to Orpak Systems Ltd. No part of this guide may be disclosed or reproduced in any form without written permission of Orpak Systems Ltd.
  • Page 4 INTERFERENCE COMPLIANCE This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to two conditions: (1) This device may not cause harmful interference (2) This device must accept any interference that may be received or that may cause undesired operation Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.

  • Page 5: Table Of Contents

    Table of Contents Section 1 Introduction 1.1. General 1.2. Solution Description 1.3. Manual Structure 1.4. Documentation Conventions Section 2 System Overview 2.1. General 2.2. Main Features 2.3. Available Configurations 2.3.1. Current Loop 2.3.2. MPI-C 2.3.3. Tokheim 2.3.4. RS-485 2.4. Specifications 2.4.1.
  • Page 6 Section 5 Device Setup 5.1. General 5.2. Initial Login 5.3. Defining Admin Settings 5.3.1. Home 5.3.2. Setup 5.3.3. Status 5.3.4. Software Upload 5.4. Defining Converter Settings 5.4.1. Home 5.4.2. Setup 5.5. Defining OPT Settings 5.5.1. Home 5.5.2. Setup 5.5.3. System 5.6.
  • Page 7 List of Figures Figure 1-1 - OrPAY1000 - General View Figure 2-1 - OrPAY1000 Main Components Figure 2-2 - Current Loop Connections Diagram Figure 2-3 - MPI Connections Diagram Figure 2-4 - Tokheim Connections Diagram Figure 2-5 - RS-485 Connections Diagram Figure 2-6 - Wiring Connection Label Figure 2-7 - Current Loop Board Figure 2-8 - MPI-C Board Figure 2-9 - Tokheim Board...
  • Page 8 Figure 5-13 - Software Upload Screen Figure 5-14 - File Type Drop-Down Figure 5-15 - Choose File Dialog Figure 5-16 - File Chosen Figure 5-17 - Confirm Upload Dialog Figure 5-18 - Software Uploaded Successfully Message Figure 5-19 - Converter Homepage Figure 5-20 - General Setup Tab Figure 5-21 - Channels Setup Tab Figure 5-22 - Add Channel...
  • Page 9 List of Tables Table 2-1 - OrPAY1000 with Current Loop Specifications Table 2-2 - Current Loop Connector Pinout Table 2-3 - OrPAY1000 with MPIC-MSR Specifications Table 2-4 - MPI-C Pinout Table 2-5 - OrPAY1000 with Tokheim Specifications Table 2-6 - Tokheim Connector Pinout Table 2-7 - OrPAY1000 with RS-485 Specifications Table 2-8 - RS-485 Connector Pinout Table 2-9 - General Specifications...
  • Page 10 Table 5-10 - MPI-C Pinout Table 5-11 - Tokheim Channel Configuration Table 5-12 - Tokheim Connector Pinout Table 5-13 - RS-485 Channel Configuration Table 5-14 - RS-485 Connector Pinout Table 5-15 - Converter Log Levels Table 5-16 - Device Information Table 5-17 - OrPAY1000 General Setup Fields Table 5-18 - Converter Log Levels Table 5-19 - OrPAY1000 System Fields...

  • Page 11: Section 1 Introduction

    Section 1 Introduction 1.1. General This manual provides instructions on how to install OrPAY1000, Orpak's flexible and cost-effective outdoor payment and authorization terminal. 1.2. Solution Description OrPAY1000 is Orpak's next generation of flexible and cost-effective outdoor payment terminals, installed directly onto the dispenser or wall mounted next to it for both attended and unattended activities. The terminal boasts advanced user interface and supports a wide range of payment options, including: Contactless MiFare cards &...

  • Page 12: Documentation Conventions

    Section 4: Installation This section provides instructions for installing the OrPAY1000. Section 5: Device Setup This section provides instructions for setting up the OrPAY1000. Section 6: Maintenance This section provides maintenance instructions for the OrPAY1000. Section 7: Troubleshooting This section provides a comprehensive troubleshooting guide for OrPAY1000. 1.4.

  • Page 13: Section 2 System Overview

    Section 2 System Overview 2.1. General This section provides a detailed description of the OrPAY1000 system, as well as the available configurations, system specifications, and communication standards. 2.2. Main Features The OrPAY1000 payment terminal is small enough to fit in any standard pump head or pedestal, yet provides an amazingly efficient advanced user interface with its 4.3”...

  • Page 14: Mpi-C

    The following displays and lists the electrical specifications and limitations for the OrPAY1000 with an embedded Current Loop pump card (see Table 2-1, Figure 2-2): Figure 2-2 - Current Loop Connections Diagram Table 2-1 - OrPAY1000 with Current Loop Specifications Parameter Value Voltage Current...

  • Page 15: Tokheim

    The following displays and lists the electrical specifications and limitations for the OrPAY1000 with an embedded MPIC-MSR pump card (see Figure 2-3, Table 2-3): Figure 2-3 - MPI Connections Diagram Table 2-3 - OrPAY1000 with MPIC-MSR Specifications Parameter Value 3V to 15V for positive pulses Pulse Input Voltage -3V to -15V for negative pulses Pulse Rate...

  • Page 16: Rs-485

    Figure 2-4 - Tokheim Connections Diagram Table 2-5 - OrPAY1000 with Tokheim Specifications Parameter Value Voltage 5V to 12V The following pinout is required for the LAN to Tokheim configuration (see Table 2-6): Table 2-6 - Tokheim Connector Pinout Channel 2/4 Channel 1/3 2.3.4.

  • Page 17: Specifications

    Table 2-8 - RS-485 Connector Pinout Channel 2/4 Channel 1/3 2.4. Specifications The following details OrPAY1000's specifications and external interfaces. 2.4.1. General Specifications The following table details the general specifications for OrPAY1000 (see Table 2-9): Table 2-9 - General Specifications Parameter Value PHYSICAL...

  • Page 18: External Interfaces

    Parameter Value Certifications FCC ISED Canada ATEX zone 2 II 3G Ex nA IIB T4 IP65 Gc cULus Class I Division 2, Groups A, B, C & D Hazardous Locations UL Notes: T-code T3C: THE UNIT IS TO BE MOUNTED ON A SUITABLE ENCLOSURE SUCH THAT FIELD WIRING REMAINS INTERNAL AND THAT IT BE ACCESSIBLE ONLY WITH THE USE OF A TOOL.

  • Page 19: Table 2-10 - Serial Port Pinout

    Table 2-10 - Serial Port Pinout Signal 485_1- 485_1+ GPIO 485_2- 485_2+ 2.4.2.2. USB Port The USB-A connector with standard pin-out is in the following table (see Table 2-11): Table 2-11 - USB Port Pinout Signal 2.4.2.3. LAN Port OrPAY1000 supports the following LAN ports: Ethernet 10/100 baseT Shielded RJ45 female connector (see Table 2-12)

  • Page 20: Pump Interface

    Table 2-12 - LAN Port Pinout Signal n.c. n.c. n.c. n.c. 2.4.3. Pump Interface The following details the various types of pump interfaces supported by OrPAY1000. Figure 2-6 - Wiring Connection Label OrPAY1000 Installation and Setup Manual...

  • Page 21: Table 2-13 - Pi 4Xcl-Cn1

    2.4.3.1. PI 4xCL Table 2-13 - PI 4xCL-CN1 Channel Description Comm. Interface Comm. Type C.L. (+) EXT1 RS-232 C.L. (-) EXT1 RS-232 Logic GND EXT1 RS-232 n.c. n.c. C.L. (+) EXT2 RS-232 C.L. (-) EXT2 RS-232 Logic GND EXT2 RS-232 n.c. n.c.

  • Page 22: Figure 2-7 - Current Loop Board

    2.4.3.2. PI 2xCL Table 2-15 - PI 2xCL-CN1 Channel Description Comm. Interface Comm. Type C.L. (+) C.L. (-) Logic GND n.c. n.c. C.L. (+) C.L. (-) Logic GND n.c. n.c. Protection Earth Figure 2-7 - Current Loop Board OrPAY1000 Installation and Setup Manual...

  • Page 23: Table 2-16 - Pi 2Xmpic-Msr - Cn1

    2.4.3.3. PI 2xMPIC-MSR Table 2-16 - PI 2xMPIC-MSR - CN1 Comm. Comm. Channel Function Description Interface Type SSR1 Control: Active high 12V PLS1_V Pulse power: 12V Out PLS1_IN Pulse in: Active Low (5V Internal pull-up) USE1_IN In use: Active Low (5V Internal pull- BYPS1_IN Bypass: Active Low (5V Internal pull-up)

  • Page 24: Figure 2-8 - Mpi-C Board

    Figure 2-8 - MPI-C Board 2.4.3.4. PI 4xTK Table 2-18 - PI 4xTK - CN1 Channel Function Description Comm. Interface Comm. Type CH1_TTC Talks to console CH1_TTD Talks to dispenser CH1_G n.c. n.c. n.c. CH2_TTC Talks to console CH2_TTD Talks to dispenser CH2_G n.c.

  • Page 25: Figure 2-9 - Tokheim Board

    Table 2-19 - PI 4xTK - CN3 Channel Function Description Comm. Interface Comm. Type CH3_TTC Talks to console CH3_TTD Talks to dispenser CH3_G n.c. n.c. n.c. CH4_TTC Talks to console CH4_TTD Talks to dispenser CH4_G n.c. n.c. n.c. Earth Protection Earth Figure 2-9 - Tokheim Board OrPAY1000 Installation and Setup Manual...

  • Page 26: Table 2-20 - Pi 4X485 - Cn1

    2.4.3.5. PI 4x485 Table 2-20 - PI 4x485 - CN1 Channel Function Description Comm. Interface Comm. Type CH1_RS485+ RS485+ CH1_RS485- RS485- CH1_G n.c. n.c. n.c. CH2_RS485+ RS485+ CH2_RS485- RS485- CH2_G n.c. n.c. n.c. Earth Protection Earth Table 2-21 - PI 4xTK - CN3 Channel Function Description...

  • Page 27: Figure 2-10 - Rs-485 Board

    Figure 2-10 - RS-485 Board OrPAY1000 Installation and Setup Manual...

  • Page 28: Section 3 Preliminary Guidelines

    Section 3 Preliminary Guidelines 3.1. General This section provides preliminary guidelines for the OrPAY1000. These include: Precautions and Safety Information Preliminary Considerations Installation Kit Required Tools 3.2. Precautions and Safety Information This section details the hazards and safety precautions associated with installing, inspecting, maintaining, or servicing this product.
  • Page 29 your safety, and the safety of others, to understand the procedures before beginning work. Follow the Regulations There is applicable information in Occupational Safety and Health regulations, and national, state, and local codes, which must be followed. Failure to install, inspect, maintain, or service this equipment in accordance with these codes, regulations, and standards may lead to legal citations with penalties, or affect the safe use and operation of the equipment.

  • Page 30: Preliminary Considerations

    and comply with this program completely to ensure safety while the equipment is down. Hazardous Materials Some materials present inside electronic enclosures may present a health hazard if not handled correctly. Be sure to clean hands after handling equipment. Do not place any equipment in mouth. Informing Emergency Personnel Compile the following information for emergency personnel: Location of accident (e.g.

  • Page 31: Figure 3-1 - Dimensions

    Figure 3-1 - Dimensions Hinging Design an enclosure and/or door to house the OrPAY1000. This will ensure there is a clearance between the OrPAY1000 housing and the opening. Right-side hinging is recommended by Orpak. OrPAY1000 can be installed on top of the pump or hang on the wall (or pump). To install OrPAY1000 on top of the pump you need an L-bracket and to mount it on the wall you need a surface mounting bracket.

  • Page 32: Power Supply Requirements

    ATEX (Explosive Atmospheres): The OrPAY1000 has openings that prevent it being gas-tight, and consequently it must be located away from any hazardous zone. Refer to local laws and regulations for hazardous zones to determine a suitable mounting arrangement for the OrPAY1000. The enclosure in which the OrPAY1000 is mounted should also be designed to prevent a dangerous build-up of explosive gases.

  • Page 33: Installation Kit

    3.3.1.1. AC to DC Power Supply Output voltage: 12-24VDC (stabilized) 4A Minimum Degree of Protection: IP65 or higher Operating temperature: -40°c to 70°C Storage Temperature: -40°C to +85°C Operating humidity: 95% RH non-condensing The power supply may be installed in any of the following locations, per customer requirements: Office Pedestal Tanker Truck Cabin (DC to DC power supply only)

  • Page 34: Table 3-2 - Surface Mounting Bracket (With Place Holders) Installation Kit

    Description Image (front) Image (rear) L - bracket Table 3-2 - Surface Mounting Bracket (with Place Holders) Installation Kit Description Image (front) Image (rear) Mounting screws stainless Steel, M4x12 mm (x4) Rubber isolator (one for each wire) Surface mounting bracket with place holders OrPAY1000 Installation and Setup Manual...

  • Page 35: Required Tools

    Table 3-3 - Surface Mounting Bracket (without Place Holders) Installation Kit Description Image (front) Image (rear) Mounting screws stainless Steel, M4x12 mm (x4) Rubber isolator (one for each wire) Surface mounting bracket without place holders 3.5. Required Tools The following tools are required to mount the OrPAY1000: Torx T20 screw driver Philips #1, or Flat 5 mm screw driver Side cutters (to trim the cable ties)

  • Page 36: Section 4 Installation

    Section 4 Installation 4.1. General This section provides instructions for installing the OrPAY1000. While the guidelines deal primarily with the requirements for mounting onto a fuel pump-head, the steps are applicable to any type of cabinet. 4.2. Installation Procedures This section provides instructions for installing the OrPAY1000 on a new pump or cabinet in four different ways: On the door / front of the pump On the wall near the pump...

  • Page 37: Installation With Bracket On Pump

    4.2.2. Installation with Bracket on Pump The following table details the installation kit for installing the OrPAY1000 on the door of the pump (see Table 4-1): Table 4-1 - Pump Mounting Kit - P/N 819027892 Description Quantity SEAL BACK OrPAY1000 814127000 PUMP MOUNTING HOLDER- OrPAY1000 814329400...

  • Page 38: Installation With Bracket On Wall

    14. Attach the bracket with the OrPAY1000 to the pump Figure 4-2 - OrPAY1000 on Pump 4.2.3. Installation with Bracket on Wall The following table details the installation kit for installing the OrPAY1000 on the wall (see Table 4-2): Table 4-2 - Wall Mounting Kit - P/N 819027893 Description Quantity SEAL BACK OrPAY1000...

  • Page 39: Installation With L-Bracket On Top Of Pump

    9. Inspect the hole and check for correct location according to the template 10. Clean the surface intended for installing the OrPAY1000 11. Insert the OrPAY1000 into the surface mounting bracket with placeholders 12. Using four SEMS screws M4 x 12 mm (P/N 815228300), attach and tighten the OrPAY1000 to the bracket Figure 4-3 - OrPAY1000 Tightened to Bracket 13.

  • Page 40: Installation For Pump Retrofit

    Table 4-3 - Top Mounting Kit - P/N 819027894 Description Quantity TOP MOUNTING HOLDER- OrPAY1000 814329460 815228300 SCREW, M4x12 SST+2 WASHERS 815804000 CABLE TIE KSS CV-140B 150x4 mm To install the OrPAY1000 with the L-bracket on top of the pump, proceed as follows: 1.

  • Page 41: Wiring

    3. Identify the prescribed location of the OrPAY1000 on the fuel pump housing. Draw a horizontal reference line to allow correct alignment of the lower edge of the drilling template 4. Use the drilling template (place the plate with the arrow up) and mark the five holes on the pump retrofit surface 5.

  • Page 42: Ground And Power Cable

    Figure 4-7 - Ground Tab 4.3.2. Ground and Power Cable OrPAY1000 is provided with a ground tab mounted on the bottom frame (see figure below). The tab must be connected to the pump (or cabinet) frame to provide protection from both power faults and static discharges.

  • Page 43: Ethernet Lan

    Figure 4-8 - Ground and Power Cable Connected to OrPAY1000 4.3.3. Ethernet LAN The Ethernet cable is plugged into the correct connector on the rear of the OrPAY1000 (see Figure 4-9). OrPAY1000 Installation and Setup Manual...

  • Page 44: Dc Power Supply

    Figure 4-9 - LAN Connector 4.3.4. DC Power Supply The low-voltage DC Cable is plugged into the correct connector on the rear of the OrPAY1000 (see Figure 4- 10). Figure 4-10 - DC P/S Connector Verify that the polarity is correct before connecting the terminal to the power for the first time. 4.4.

  • Page 45: Figure 4-11 - Startup Screen

    OrPAY1000 takes a couple of seconds to complete its start-up phase, during which several information screens will be displayed. If the terminal is successful in connecting to the Ethernet LAN, it will display the screen below and the rest of the startup sequence will continue (see Figure 4-11): Figure 4-11 - Startup Screen OrPAY1000 Installation and Setup Manual...

  • Page 46: Section 5 Device Setup

    Section 5 Device Setup 5.1. General This section provides instructions for setting up the OrPAY1000. To set up the OrPAY1000, open an internet browser and enter the default IP address provided by Orpak. The Forecourt homepage appears (see Figure 5-1): Figure 5-1 - Forecourt Homepage The Forecourt homepage includes five buttons: Admin: General administrative settings that manage all device usage...

  • Page 47: Defining Admin Settings

    Figure 5-2 - Web Browser Security Message Click Advanced Ú Proceed to. The Forecourt homepage appears and the user is prompted to enter a username and password. The default username and password for initial login are: Username: admin Password: admin In order to continue to the system, the user must change the password from the default to their own unique password.

  • Page 48: Home

    Figure 5-4 - Forecourt Admin Homepage The Admin settings page has the following navigation buttons on the left side of the screen: Home: Basic device information Setup: Main device settings Status: Displays current hardware status Software Upload: Uploads software/firmware updates, assets, fonts, etc. Back to Main: Returns to the Forecourt homepage 5.3.1.

  • Page 49: Figure 5-5 - Minimal Setup Tab

    5.3.2.1. Minimal Setup The Setup page opens with the Minimal Setup tab selected (see Figure 5-5). Figure 5-5 - Minimal Setup Tab The following actions are available: In the Location field, enter a description for the location of the device (optional) Click Restore Factory Setup to reset the device to the factory defaults (optional) Caution: All previously defined settings will be overwritten.

  • Page 50: Figure 5-6 - General Setup Tab

    Figure 5-6 - General Setup Tab The following actions are available: Define the General Setup fields (see Table 5-2) Click on the Submit button to save the changes locally Note: Clicking on Submit only saves the configuration temporarily on a local level. To commit the changes permanently, make sure to save everything via the Save tab.

  • Page 51: Table 5-2 - General Setup Fields

    Table 5-2 - General Setup Fields Field Description IP Address Device IP Address Subnet Mask Subnet Mask address MAC address Gateway Gateway Date Date (dd/mm/yyyy) Time Time (hh:mm:ss) General Number of SAM cards installed (If unknown, set to 2) SAM Cards Up to 2 SAM cards are currently supported WD Communication Enable: WatchDog checks the TCP/IP at regular intervals, if no communication...

  • Page 52: Figure 5-7 - Log Level Tab

    Figure 5-7 - Log Level Tab The Log Levels section defines settings for logs that are sent to Orpak Note: Please consult with Orpak's Customer Services prior to defining the Log Levels settings. The following actions are available: Define the Log Level fields (see Table 5-3) In the Debug Port Interface drop-down, select the port that the log will be transferred through Com: Transfers the logs via RS-232 TCP/IP: Transfers the logs via LAN connection...

  • Page 53: Table 5-3 - Admin Log Levels

    Table 5-3 - Admin Log Levels Field Description General Save Log to File Not currently available Com or TCP IP Debug Port Interface Log Levels: Select Debug Information Source Logs: TCP Server TCP Client UART MAIN DIAG AUTH SHELL ADMIN Data Log Levels Debug...

  • Page 54: Figure 5-8 - Save Tab

    1. Click on the Save tab. The following screen appears (see Figure 5-8): Figure 5-8 - Save Tab 2. Click Apply. The following dialog appears (see Figure 5-9): Figure 5-9 - Confirm Save Dialog 3. Click OK to continue. The following dialog appears (see Figure 5-10): Figure 5-10 - Reset Device Dialog 4.

  • Page 55: Status

    Figure 5-11 - Download Setup File 6. Click OK to confirm. 5.3.3. Status The Status page displays read-only data. 5.3.3.1. HW Info The HW Info page is a read-only page displaying current hardware status information. To view this page, click on the HW Info tab. The following screen appears (see Figure 5-12): Figure 5-12 - Status Screen If there are SAM cards embedded in the device, their catalog number will be displayed in the SAM Catalog field.

  • Page 56: Software Upload

    5.3.4. Software Upload Click on the Software Upload navigation button. The following screen appears (see Figure 5-13): Figure 5-13 - Software Upload Screen The Software Upload screen enables uploading the newest software and firmware versions provided by Orpak (see Table 5-4). Table 5-4 - Software Upload Fields Field Description...

  • Page 57: Figure 5-14 - File Type Drop-Down

    1. In the File Type drop-down, select the file type that you'd like to upload (see Figure 5-14): Figure 5-14 - File Type Drop-Down 2. Click on Choose File to select the updated software file. The following dialog appears (see Figure 5- 15): Figure 5-15 - Choose File Dialog 3.

  • Page 58: Defining Converter Settings

    5. Click Upload. The following dialog appears (see Figure 5-17): Figure 5-17 - Confirm Upload Dialog Note: The upgrade process can take a few minutes (4-10 minutes). 6. Click OK to confirm and upload the file. The following message appears (see Figure 5-18): Figure 5-18 - Software Uploaded Successfully Message 5.4.

  • Page 59: Home

    Home: Basic device information Setup: Main device settings Back to Main: Returns to the Forecourt homepage 5.4.1. Home The Converter Home page displays current device information (see Table 5-5): Table 5-5 - Device Information Field Description Pump Pump firmware version Pump Boot Pump boot loader version 5.4.2.

  • Page 60: Figure 5-21 - Channels Setup Tab

    Figure 5-21 - Channels Setup Tab Click Add Channel to add a channel to the converter. The following is added (see Figure 5-22): Figure 5-22 - Add Channel The following additional actions are available: Click Add Channel to add another channel Click Remove Channel to remove the last channel from the list Click Copy Channel to add another channel with the same settings as the last channel on the list Define the channel fields (see Table 5-6):...
  • Page 61 Field Description Device Name Device Name Not currently available Interval in milliseconds after which if no communication is detected, the device will No Data automatically reset. Set to 0 to disable automatic reset Timeout Destination Interface Serial port to use as the communication interface: Comm.

  • Page 62: Figure 5-23 - Current Loop Configuration

    Note: If the channel configuration is not displayed properly after saving all changes and resetting the device, clear your browser cache and reload the page. 5.4.2.2.1. Current Loop Setup Settings The following details the channel settings required for a Current Loop pump interface. Figure 5-23 - Current Loop Configuration Table 5-7 - Current Loop Channel Configuration Interface Setting...

  • Page 63: Figure 5-24 - Current Loop Board

    Figure 5-24 - Current Loop Board Table 5-8 - Current Loop Pinout For more details, see Available Configurations: Available Configurations 5.4.2.2.2. MPI-C Setup Settings The following details the channel settings required for an MPI-C pump interface. OrPAY1000 Installation and Setup Manual...

  • Page 64: Figure 5-25 - Mpi-C Channel Configuration

    Figure 5-25 - MPI-C Channel Configuration Table 5-9 - MPI-C Channel Configuration Interface Setting Value Host (left column) TCP/IP Port Any port between 1023-65000 Device Name Name to identify the device Transport Security Disabled No Data Timeout Select timeout Destination (right column) Comm.

  • Page 65: Figure 5-26 - Mpi-C Board

    Figure 5-26 - MPI-C Board Table 5-10 - MPI-C Pinout BYPASS INUSE PULSE VOUT Channel 1/2 For more details, see Available Configurations: MPI-C 5.4.2.2.3. Tokheim Setup Settings The following details the channel settings required for a Tokheim pump interface. OrPAY1000 Installation and Setup Manual...

  • Page 66: Figure 5-27 - Tokheim Configuration

    Figure 5-27 - Tokheim Configuration Table 5-11 - Tokheim Channel Configuration Interface Setting Value Host (left column) TCP/IP Port Any port between 1023-65000 Device Name Name to identify the device Transport Security Disabled No Data Timeout Select timeout Destination (right column) Comm.

  • Page 67: Figure 5-28 - Tokheim Board

    Figure 5-28 - Tokheim Board Table 5-12 - Tokheim Connector Pinout Channel 2/4 Channel 1/3 For more details, see Available Configurations: Tokheim 5.4.2.2.4. RS-485 Setup Settings The following details the channel settings required for a RS-485 pump interface. OrPAY1000 Installation and Setup Manual...

  • Page 68: Figure 5-29 - Rs-485 Configuration

    Figure 5-29 - RS-485 Configuration Table 5-13 - RS-485 Channel Configuration Interface Setting Value Host (left column) TCP/IP Port Any port between 1023-65000 Device Name Name to identify the device Transport Security Disabled No Data Timeout Select timeout Destination (right column) Comm.

  • Page 69: Figure 5-30 - Rs-485 Board

    Figure 5-30 - RS-485 Board Table 5-14 - RS-485 Connector Pinout Channel 2/4 Channel 1/3 For more details, see Available Configurations: RS-485 5.4.2.3. Log Level Click on the Log Level tab. The following screen appears (see Figure 5-31): OrPAY1000 Installation and Setup Manual...

  • Page 70: Figure 5-31 - Log Level Tab

    Figure 5-31 - Log Level Tab The Log Levels section defines settings for logs that are sent to Orpak Note: Please consult with Orpak's Customer Services prior to defining the Log Levels settings. The following actions are available: Define the Log Level fields (see Table 5-15) In the Debug Port Interface drop-down, select the port that the log will be transferred through Com: Transfers the logs via RS-232 TCP/IP: Transfers the logs via LAN connection...

  • Page 71: Figure 5-32 - Save Tab

    Table 5-15 - Converter Log Levels Field Description General Save Log to File Not currently available Com: Transfers logs via RS-232 Debug Port Interface TCP IP: Transfers logs via LAN Log Levels: Select Debug Information Source Logs: DIAG Manager Pump Data Log Levels Debug Info...

  • Page 72: Defining Opt Settings

    2. Click Apply. The following dialog appears (see Figure 5-33): Figure 5-33 - Confirm Save Dialog 3. Click OK to continue. The following dialog appears (see Figure 5-34): Figure 5-34 - Reset Device Dialog 4. Click OK to complete the save process 5.

  • Page 73: Home

    Figure 5-36 - OPT Homepage The OPT settings page has the following navigation buttons on the left side of the screen: Home: Basic device information Setup: Main device settings System: Defines the services and hardware features of the device Back to Main: Returns to the Forecourt homepage 5.5.1.

  • Page 74: Figure 5-37 - General Setup Tab

    Figure 5-37 - General Setup Tab The following actions are available: Define the OrPAY1000 fields (see Table 5-17): Click Restore Factory Setup to reset the device to the factory defaults (optional) Caution: All previously defined settings will be overwritten. Click on the Submit button to save the changes locally Note: Clicking on Submit only saves the configuration temporarily on a local level.

  • Page 75: Figure 5-38 - Log Level Tab

    Figure 5-38 - Log Level Tab The Log Levels section defines settings for logs that are sent to Orpak Note: Please consult with Orpak's Customer Services prior to defining the Log Levels settings. The following actions are available: Define the Log Level fields (see Table 5-18) In the Debug Port Interface drop-down, select the port that the log will be transferred through Com: Transfers the logs via RS-232 TCP/IP: Transfers the logs via LAN connection...

  • Page 76: Figure 5-39 - Save Tab

    Table 5-18 - Converter Log Levels Field Description General Com: Transfers logs via RS-232 Debug Port Interface TCP IP: Transfers logs via LAN Log Levels: Select Debug Information Source Logs: DIAG Card Barcode Keyboard Main Data Log Levels Debug Info Error 5.5.2.3.

  • Page 77: System

    2. Click Apply. The following dialog appears (see Figure 5-40): Figure 5-40 - Confirm Save Dialog 3. Click OK to continue. The following dialog appears (see Figure 5-41): Figure 5-41 - Reset Device Dialog 4. Click OK to complete the save process 5.

  • Page 78: Figure 5-43 - System Service Tab

    Figure 5-43 - System Service Tab The following actions are available: Define the System fields (see Table 5-19): Click on the Submit button to save the changes locally Note: Clicking on Submit only saves the configuration temporarily on a local level. To commit the changes permanently, make sure to save everything via the Save tab on the Setup page.

  • Page 79: Changing Password

    Figure 5-44 - Same Device Selected Message 5.6. Changing Password The password can be changed at any time from the Forecourt homepage. To change the password: 1. On the Forecourt homepage, click Change Password. The Change Password page is displayed (see Figure 5-45).

  • Page 80: Figure 5-46 - Reset Password Page

    Figure 5-46 - Reset Password Page 2. Contact Orpak support and ask to reset the password. Give the support agent the Key and they will give you a confirmation code. Enter this code into the Confirmation Code field and click OK. 3.

  • Page 81: Section 6 Maintenance

    Section 6 Maintenance 6.1. General The following provides basic maintenance instructions for the OrPAY1000. When properly installed and maintained your terminal will provide many years of service. There are few moving parts and minimal connections, and all parts have been designed to give a good service life. 6.2.

  • Page 82: Reinstallation

    6.3.2. Reinstallation To reinstall the OrPAY1000, proceed as follows: 1. Place the OrPAY1000 carefully onto the surface, and align it with the screw-holes 2. Place the screws into the OrPAY1000 but don’t tighten them. Verify that the OrPAY1000 is properly aligned, and then tighten the screws 3.

  • Page 83: Section 7 Troubleshooting

    Section 7 Troubleshooting 7.1. General This section provides a list of common system problems which may be encountered when using the OrPAY1000, as well as corrective actions covering problems related to the system and its peripherals. OrPAY1000 The following describes OrPAY1000 troubleshooting procedures and appropriate corrective actions. 7.2.

  • Page 84: Payment Terminal Issues

    Table 7-2 - Display Issues Probable Fault Checks Corrective Action Cause Display is Unresponsive Display is blank Internal fuse Check the mini fuse at the Replace the fuse if it is blown bottom of the power supply blown using an ohmmeter Power supply Verify that the green LED on Replace power supply...

  • Page 85: Table 7-3 - Payment Terminal Issues

    Table 7-3 - Payment Terminal Issues Fault Probable Cause Checks Corrective Action OrPAY1000 Does Not Accept Card OrPAY1000 display Bad card Present several cards to see if problem Replace card and test does not respond is consistent again correctly to cards Dirty card reader Verify that the card reader is clean Clean the card...

  • Page 86: Keypad Issues

    Fault Probable Cause Checks Corrective Action OrPAY1000 display Bad key Replace key and test does not respond again correctly to keys Open the OrPAY1000 door and check Faulty connection Make secure the flat wire which connects key electrical connection reader to the OrPAY1000 terminal if a faulty one exists OrPAY1000 is 1.
  • Page 87 FUELING YOUR BUSINESS FOR SUCCESS...

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