BIXOLON SLP-DX220 Series User Manual

BIXOLON SLP-DX220 Series User Manual

Thermal label printer
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User's Manual
SLP-DX220 Series
THERMAL LABEL PRINTER
Ver. 2.00
www.bixolon.com

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Summary of Contents for BIXOLON SLP-DX220 Series

  • Page 1 User’s Manual SLP-DX220 Series THERMAL LABEL PRINTER Ver. 2.00 www.bixolon.com...
  • Page 2: Copyright

    BIXOLON Co., Ltd. The information contained herein is designed only for use with this BIXOLON product. BIXOLON is not responsible for any direct or indirect damages, arising from or related to use of this information.
  • Page 3 SLP-DX220 Series Warning Hazardous moving parts Keep fingers and other body parts away Pull the print head lever can be stop all moving parts. IEC 60417-6057 (2011-05) for other moving parts. Mise en garde Les appareils électroniques, tels que les imprimantes, risquent d'être endommagés par l'électricité...
  • Page 4 SLP-DX220 Series Compliance information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 5 SLP-DX220 Series Waste Electrical and Electric Equipment (WEEE) This marking shown on the product or its literature, indicates that is should not be disposed with other household wastes at the end of its working life, To prevent possible harm to the environment or human...
  • Page 6: Warning & Caution

    Do not connect multiple products to one Use only authentic products from single power outlet. Do not connect the BIXOLON. The company will not provide product to a loose power outlet. post-sale support for damage or other Use only power outlets that meet the quality issues that any fake standard.
  • Page 7 If there is a problem with the enter the product. Do not place heavy product, please contact the place of objects, liquids, or metals on the purchase. In addition, Bixolon product. It may start a fire. website (http://www.bixolon.com) It may damage the product.
  • Page 8: Manual Introduction

    SLP-DX220 Series Manual Introduction This user’s guide contains basic information for product usage as well as for emergency measures that may be required. The following separate manuals provide more detailed content on various technological issues and areas. Manuals for each discipline are available on the home page.
  • Page 9: Printer Introduction

    SLP-DX220 Series Printer Introduction Accompanied by a breadth of connectivity and media handling choices, the compact SLP-DX220 offers a durable printing solution. A user-friendly design ensures easy out- of-box setup and ongoing use, plus free-of-charge utilities and device management ensure control of your wired or wireless SLP-DX220 via fixed or mobile devices is possible.
  • Page 10 SLP-DX220 Series Manual Symbol Introduction Precaution It describes death, physical injuries, serious financial losses, & Warning and damage to data etc. that can be caused to the user. It provides additional information on the function and Note performance of the product.
  • Page 11: Table Of Contents

    SLP-DX220 Series Table of Contents Copyright ......................... 2 WARNING & CAUTION ....................6 Manual Introduction ..................... 8 Printer Introduction ...................... 9 1. Content Confirmation ....................13 1-1 Standard Model ......................13 1-2 Wi-Fi Model ........................14 2. Product Part Names ....................15 2-1 Printer Part Names .....................15...
  • Page 12 SLP-DX220 Series 5-6 Gap Sensor Auto Calibration Mode ................36 5-7 Black Mark Sensor Auto Calibration Mode ..............36 5-8 Media Sensor Manual Calibration ................37 5-9 Cover Closing Mode ....................39 5-9-1 About Cover Closing Mode ..................39 5-9-2 How to switch the printer from Cover Close Mode to Print Standby Mode ...39 5-10 Data Dump Mode ......................39...
  • Page 13: Content Confirmation

    SLP-DX220 Series 1. Content Confirmation - If there is any part missing, please contact the place of purchase. - The actual part may look different from the image. 1-1 Standard Model SLP-DX220 Series Power Cord AC/DC Adapter Quick Manual ※ Option...
  • Page 14: Wi-Fi Model

    SLP-DX220 Series 1-2 Wi-Fi Model SLP-DX220W Series Power Cord AC/DC Adapter Quick Manual USB Cable Ver. 2.00 - 14 -...
  • Page 15: Product Part Names

    SLP-DX220 Series 2. Product Part Names 2-1 Printer Part Names Pause Button Feed/Cancel Button Cover Lever Ver. 2.00 - 15 -...
  • Page 16 SLP-DX220 Series Printer Head Media Cover Black & Notch Sensor Media Holder Cover STD Media Guide + Gap Sensor Power Switch Fan-Fold or External Paper Cover Power Port USB B-Type Port USB A-Type Port Ver. 2.00 - 16 -...
  • Page 17 SLP-DX220 Series Auto Cutter (Option) Cover Peel-off (Option) Ver. 2.00 - 17 -...
  • Page 18: Button And Led

    SLP-DX220 Series 2-2 Button and LED 2-2-1 Button Operations Printer Button state Printer operation Operation procedure Feed/ before mode Pause Cancel operation Apply power while pressing Power the button (Hold the button Self-test Press until the printer starts self- Printing Mode.
  • Page 19: Led Indicator For Various Printer Statuses

    SLP-DX220 Series 2-2-2 LED indicator for various printer statuses LED 1 LED 2 Printer Status Color Status Color Status Print standby Green Green Print standby mode mode Paper jam (gap/black mark is Orange Error mode not recognized) Green Blink Error mode...
  • Page 20: Installation & Usage

    SLP-DX220 Series 3. Installation & Usage 3-1 Printer Installation Placings • Install the printer in a location that meets the following conditions. - Allow sufficient space around the printer for proper ventilation. - Do not place objects close to the back or bottom of the printer, which may hinder the air circulation.
  • Page 21: Power Connection

    SLP-DX220 Series 3-2 Power Connection • Connect power to the printer as shown below. Power Switch OFF AC/DC Adapter Power Cord 1) Turn off the printer power switch. 2) Check to see that the AC/DC adapter voltage matches that of the power source.
  • Page 22 SLP-DX220 Series - Only use a power supply provided by BIXOLON. BIXOLON shall bear no responsibility for damage caused by using a third-party power supply. - Check the power supply’s label to check its electronic specs. - For the safety of people and equipment, please use the appropriate power cord for your country or region.
  • Page 23: Connecting Interface

    SLP-DX220 Series 3-3 Connecting Interface Shielded cables must be used to prevent radiation and reception of electrical noise. Use the shortest possible communication cable to minimize the detection of electrical noise in the cable. - Serial (RS-232C) Cable (1.8m or less recommended) - USB B-Type Cable (1.8m or less recommended)
  • Page 24: Standard Model

    SLP-DX220 Series 3-3-1 Standard Model Connect the interface cable as shown below. This printer supports the following communications interface standards. - Serial (RS-232C) Cable - USB B-Type Cable USB B-Type Cable Seria (RS-232) Cable 1) Turn off the power switch.
  • Page 25: Ethernet Model

    SLP-DX220 Series 3-2-2 Ethernet Model Connect the interface cable as shown below. This printer supports the following communications interface standards. - LAN(Ethernet) Cable - USB A-Type - USB B-Type Cable LAN(Ethernet) Cable USB B-Type Cable USB A-Type 1) Turn off the power switch.
  • Page 26: Wi-Fi Model

    SLP-DX220 Series 3-2-3 Wi-Fi Model Connect the interface cable as shown below. This printer supports the following communications interface standards. - USB B-Type Cable - USB A-Type USB A-Type USB B-Type Cable 1) Turn off the power switch. 2) Connect the communication cable to the printer communication port to be used.
  • Page 27: Paper Installation

    SLP-DX220 Series 3-4 Paper Installation 1) Open the Paper Cover. 2) Spread the Paper Holder and insert paper roll. 3) Adjust the paper guide to the width of the paper. Media Guide 4) Close the Paper Cover until a click sound is heard.
  • Page 28: Test Printing

    SLP-DX220 Series 3-5 Test printing 3-5-1 Printing using Windows driver 1) Install the Windows driver. Check out the website for information on how to install the driver. 2) Set up the "port" for the Windows driver according to the interface.
  • Page 29: Self-Test

    SLP-DX220 Series 4. Self-Test The self-test checks whether the printer has any problems. - Firmware version, printer configuration information, printing quality checking pattern, and peripheral configuration information, etc. Users cannot perform this procedure if using the printer’s label peel-off option.
  • Page 30: Detailed Features

    SLP-DX220 Series 5. Detailed features 5-1 Printer setting using utility program • Various printer settings can be changed using the utility program (Unified Label Utility-II). The United Label Utility-II manual is available on the home page. 1) Basic printer settings Paper size, printing speed and density, paper type can be configured.
  • Page 31: Stand-Alone Configuration Mode

    SLP-DX220 Series 5-2 Stand-alone Configuration Mode • Various modes can be executed using feed/Cancel buttons and LED only. 5-2-1 How to start stand-alone configuration mode 1) The printer mode is set to Printer Setting Mode when the Pause button is pressed for two seconds while in Print Standby Mode.
  • Page 32: Pause/Cancel

    SLP-DX220 Series 5-3 Pause/Cancel • During multiple-page print jobs, the Pause and Cancel button can be used to temporarily cease printing and cancel the print job altogether, respectively. Print Pause/Resume Print Cancel/Standby 5-3-1 Pause/Resume Function 1) When printing labels, pressing the Pause button 2) The printer will pause after finishing the current label printing and the status of LED will be as follows.
  • Page 33: Print Cancellation

    In this case, run Auto Calibration function so that the printer can recognize the gap. BIXOLON printer provides various media calibration methods in order to accommodate various special paper types.
  • Page 34: How To Perform Media Calibration

    SLP-DX220 Series 5-4-3 How to perform media calibration • The following four methods of media calibration can be used depending on the conditions. - Smart Media Detection - Gap Sensor Auto Calibration Mode - Black Mark Sensor Auto Calibration Mode - Manual Calibration Mode •...
  • Page 35: Smart Media Detection

    SLP-DX220 Series 5-5 Smart Media Detection • Printer executes this function, when necessary, without user input and media configuration can be completed with Smart Media Detection function for most print papers. Papers with gap and black mark can be identified without separate settings.
  • Page 36: Gap Sensor Auto Calibration Mode

    SLP-DX220 Series 5-6 Gap Sensor Auto Calibration Mode • Use this mode when paper is not detected correctly with Smart Media Detection function. Printer feeds paper and calibrates Gap Sensor automatically. The printer will enter error mode if paper detection fails after feeding up to 1 meter of paper.
  • Page 37: Media Sensor Manual Calibration

    (or black mark) even after auto-calibration has been executed. Users can calibrate sensor parameters in detail by using the utility program provided by the manufacturer. The installation files and manuals are provided on the BIXOLON official website. Please make sure the printer is connected and execute the utility program.
  • Page 38 SLP-DX220 Series 1) Select the sensing type and input the label length by millimeter and click on “Check Sensing Value” button. Then printer starts to calibrate. 2) Printer will print the scanned values after calibration and the values will appear on the Screen.
  • Page 39: Cover Closing Mode

    SLP-DX220 Series 5-9 Cover Closing Mode 5-9-1 About Cover Closing Mode • The printed area may become out of range of paper if the paper is not in the accurate printing position when the cover is opened and closed. • The printer is put into Cover Closing Mode instead of Print Standby Mode when the cover is closed in order to prevent this problem, and it waits for user input.
  • Page 40: Factory Reset

    SLP-DX220 Series 5-11 Factory Reset • This function is used to reset the printer settings to factory default settings. 1) Press the Pause button for two seconds during Print Standby Mode. 2) Both LEDs will change to orange color and the printer will be set to Stand-alone Configuration Mode.
  • Page 41: The Peel-Off (Option)

    SLP-DX220 Series 5-13 The Peel-Off (Option) • This function is used to automatically separate labels from the liner. It is used only with label paper. 1) Open the paper cover. 2) Open the label peel-off cover and set the peeler switch to the ON position.
  • Page 42 SLP-DX220 Series 3) Remove one sheet of the label paper, and insert the paper as shown in the image below. Remove 4) Close the label peel-off cover. ( O ) ( X ) 5) Close the Paper Cover until a click sound is heard.
  • Page 43: Using Fan-Fold Paper

    SLP-DX220 Series 5-14 Using Fan-Fold Paper • Supplying paper to the printer externally is done as follows. 5-14-1 Printer Preparation Remove the rear paper supply cover on the back side of the printer with a knife or other cutting instrument.
  • Page 44: When Using Fan-Fold Paper

    SLP-DX220 Series 5-14-2 When using Fan-Fold paper 1) Insert the paper at the rear of the printer using the slot and guides. 2) Adjust Paper Holders to the paper width by using the Fix Tool. Media Holder Fix Tool Ver. 2.00...
  • Page 45: Auto Cutter (Option)

    SLP-DX220 Series 5-15 Auto Cutter (Option) • For auto paper cutting, products equipped with auto cutter are available. Auto-Cutter can be controlled by command. And default setting can be changed by Unified Label Utility-II. The paper installation method is the same as paper with no auto cutter.
  • Page 46: Real-Time Clock (Option)

    SLP-DX220 Series 5-16 Real-Time Clock (Option) • The function of the Real-Time Clock option is to print the time and date onto the label. The date and time can be set in the printer by using the Unified Label Utility-II.
  • Page 47: Printer Maintenance

    SLP-DX220 Series 6. Printer maintenance Printing quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer. Clean the printer periodically to prevent quality degradation. - Be sure to clean after turning the printer off.
  • Page 48: Cleaning Head

    SLP-DX220 Series 6-1 Cleaning Head 1) Open the paper cover and clean the printhead using the cloth or cotton swab soaked in alcohol for medical. 2) After cleaning the head, do not use the printer until the alcohol used for cleaning evaporates completely (1~2 min) and the printer has completely dried.
  • Page 49: Cleaning Sensors, Roller Or/And Paper Path

    SLP-DX220 Series 6-2 Cleaning Sensors, Roller or/and Paper Path 1) Open the paper cover and then remove the paper. 2) Remove any dust or foreign substance using dry cloth or cotton swab. 3) Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive foreign substances or other pollution materials.
  • Page 50: Appendix

    SLP-DX220 Series 7. Appendix 7-1 Specifications Item Description Printing Method Direct Thermal Printing SLP-DX220 : 203 dpi (8 dot/mm) Dot Density SLP-DX223 : 300 dpi (11.8 dot/mm) Printer SLP-DX220 : Max 54 mm (Max. 2.13”) Printing Width SLP-DX223 : Max 56.9 mm (Max. 2.24”) SLP-DX220: Max.
  • Page 51 SLP-DX220 Series Revision History Date Description 2.00 22-04-2024 Ver. 2.00 - 51 -...

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