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About ■ About this Manual This Service Manual describes how to perform hardware service maintenance for the BIXOLON SLP-DX220, SLP-DX220E, SLP-DX223, SLP-DX223E Label Printer. Notes Notes may appear anywhere in the manual. They draw your attention to additional information about the item.
SLP-DX220x/DX223x 1. Precaution Statements 1-1 Safety Precautions 1. Be sure that all of the built-in protective devices are replaced. Restore any missing protective shields. 2. When reinstalling the chassis and its assemblies, be sure to restore all protective devices including: nonmetallic control knobs and compartment covers.
SLP-DX220x/DX223x 1-2 Servicing Precaution WARNING 1: First read the Safety Precaution section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precaution. WARNING 2: An electrolytic capacitor installed with the wrong polarity might explode. 1.
SLP-DX220x/DX223x 1-3 Precaution for Electrostatically Sensitive Devices (ESDs) 1. Some semiconductor (solid state) devices are easily damaged by static electricity. Such components are called Electrostatically Sensitive Devices (ESDs); examples include integrated circuits and some field- effect transistors. The following techniques will reduce the occurrence of component damaged caused by static electricity.
SLP-DX220x/DX223x 2. Operating Instruction and Installation 2-1 Installation 2-1-1 SMPS Installation 1) Turn off the printer power switch. 2) Check to see that the AC adapter voltage matches that of the power source. 3) Connect the AC adapter jack to the printer power connector.
SLP-DX220x/DX223x 2-1-4 Paper Roll Installation 1) Open the Paper Cover. 2) Spread the Paper Holder and insert paper roll. Paper Cover Paper Holder 3) Adjust the paper guide to the width of the paper. * Whether the paper label is wound inwards or outwards, its printing surface must face up. Paper Guide 4) After Installation the paper, manually set the sensor (Gap &...
SLP-DX220x/DX223x 2-2 Operations 2-2-1 Using the operation panel Most of the functions of this printer are governed by software, but you can monitor the printer s status by looking at the lights on the control panel and for some procedures you will use the buttons. 2-2-2 Button Operations Button Printer state...
Please refer to the manual to install the Windows Driver and print a test page. 2. Printing using label design program Label Design Program installation files and manuals are provided on the BIXOLON official website. (http://www.bixolon.com) Please refer to the manual to install the Label Design Program and print a test page.
SLP-DX220x/DX223x 2-2-5 Self-Test The self-test checks whether the printer has any problems. - Firmware version, printer configuration information, printing quality checking pattern, and peripheral configuration information, etc. Users cannot perform this procedure if using the printer’s label peel-off option. If the printer does not function properly, contact an authorized dealer. The self-test checks the following;...
Refer to Manual Calibration mode page for more details 5) Other functions for printer test are also provided. Unified Label Utility-II installation files and manuals are provided on the BIXOLON official website. (http://www.bixolon.com) Please refer to Unified Label Utility-II manual for details.
SLP-DX220x/DX223x 2-2-7 Stand-alone Configuration Mode Various modes can be executed using buttons and LED only. 1. How to start stand-alone configuration mode 1) The printer mode is set to Printer Setting Mode when the Pause button is pressed for two seconds while in Print Standby Mode.
SLP-DX220x/DX223x 2-2-8 Pause/Cancel During multiple-page print jobs, the Pause and Cancel button can be used to temporarily cease printing and cancel the print job altogether, respectively. Print Pause/Resume Print Cancel/Standby 1. Pause/Resume Function 1) When printing labels, pressing the Pause button 2) The printer will pause after finishing the current label printing and the status of LED will be as follows.
In this case, run Auto Calibration function so that the printer can recognize the gap. BIXOLON printer provides various media calibration methods in order to accommodate various special paper types.
SLP-DX220x/DX223x 2-2-11 Gap Sensor Auto Calibration Mode Use this mode when paper is not detected correctly with Smart Media Detection function. Printer feeds paper and calibrates Gap Sensor automatically. The printer will enter error mode if paper detection fails after feeding up to 1 meter of paper. Error mode can be released by opening and closing the cover.
Users can calibrate sensor parameters in detail by using the utility program provided by the manufacturer. The installation files and manuals are provided on the BIXOLON official website. (http://www.bixolon.com) Please make sure the printer is connected and execute the utility program.
SLP-DX220x/DX223x 2-2-14 Cover Closing Mode 1. About Cover Closing Mode 1) The printed area may become out of range of paper if the paper is not in the accurate printing position when the cover is opened and closed. 2) The printer is put into Cover Closing Mode instead of Print Standby Mode when the cover is closed in order to prevent this problem, and it waits for user input.
SLP-DX220x/DX223x 2-2-17 Peel-Off (Option) As a function that is used to peel-off labels, it is used only with label paper. 1) Open the paper cover. 2) Open the label peel-off cover and set the peeler switch to the ON position. - Check to see that the LED has turned on.
SLP-DX220x/DX223x 2-2-18 Using Fan-Fold Paper Supplying paper to the printer externally is done as follows. 1. Printer Preparation Remove the rear paper supply cover on the back side of the printer with a knife or other cutting instrument. ※ CAUTION - Take care not to injure the hands and/or any other part of the body when performing this step.
SLP-DX220x/DX223x 2-2-19 Auto Cutter (Option) For auto paper cutting, products equipped with auto cutter are available. Auto-Cutter can be controlled by command. And default setting can be changed by Unified Label Utility-II. ※ The paper installation method is the same as paper with no auto cutter. 2-2-20 Real-Time Clock (Option) The function of the Real-Time Clock option is to print the time and date onto the label.
SLP-DX220x/DX223x 3-1-3 Feature Locations Pause Button Feed Button Cover Lever Printer Head Paper Cover Black-Mark & Notch Sensor Paper Holder Cover-STD Paper Guide & Gap Sensor - 24 - Ver. 1.03...
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SLP-DX220x/DX223x Fan-Fold or External Paper Cover Power Switch Power Jack RS-232C (Serial) Auto Cutter (Option) Cover Peel-off (Option) Figure3-3 Feature Location - 25 - Ver. 1.03...
SLP-DX220x/DX223x 3-3-4 Paper Specification Item Description Remark Top Coated Thermal Paper Paper Kind (Basis Weight : Max. 180g/m - Face stock + Liner ) Paper Type Roll, Fan-fold Paper Form Gap, Black Mark, Notch, Continuous Wound Type Outside & Inside Max.
SLP-DX220x/DX223x 3-3-5 Warranty and Environment Specification Item Description Remark Printer Unit 15 Months Head 6 Months or 25km (whichever comes first) Gap or Ticket Auto Cutter Min. 0.3 Million(Paper Thickness Max. 0.18mm) Cut only Environmental Operating : 0°C ~ 40°C Temperature Storage : -20°C ~ 60°C Operating : 10% ~ 80%RH...
SLP-DX220x/DX223x 3-3-9 Other Component Specification Item Description Remark Model : SP-42RD-100LA Type : BI-Polar Paper Feed Motor Voltage : 24Vdc Resistance : 6.3Ω Detector S/W : KFC-V-101(I) Contact Resistance : 50mΩ (Max) Cover Open Sensor Rating : DC 16V Operating Force : 61gf (Max) Peel Off Sensor Reflection Type Photo Sensor Model : HSDL-9100-021...
SLP-DX220x/DX223x 3-5 Interface Specification 3-5-1 RS-232C Serial Interface 1) Specification Item Description Remark Data Transmission Serial Synchronization Asynchronous Hand Shaking H/W : RTS / CTS (Flow Control) S/W : Xon / Xoff Logic 1(Mark) : -3V ~ -15V Signal Level Logic 0(Space): +3V ~ +15V Baud Rate 9,600 / 19,200 / 38,400 / 57,600 / 115,200bps...
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SLP-DX220x/DX223x 4) Signal Description Signal Name Signal Direction Function Frame GND Frame Ground Output Transmit Data Input Receive Data Ready To Send Output Ready to exchange data Input Clear To Send Output Data Terminal Ready (Almost same function as RTS) Input Data Set Ready (Almost same function as CTS) Signal GND...
SLP-DX220x/DX223x 3-5-2 USB Interface 1) Specification Item Description Remark Transfer Type BULK Bidirection, Half-Duplex Data Signal Differential Signal Pair(D+ / D-) NRZI Format Data Format Zero Bit Stuffing after 6 ones Speed Hi-Speed, 480M bps Power Self-Powered Cable & Cable : A to B Type Standard Connector Connector : B Type...
BIXOLON printers require WLAN USB adapter to use the wireless LAN function. WLAN USB Adapter for BIXOLON printers should be available from BIXOLON. USB Adapter from market not BIXOLON is not guaranteed to be working properly with BIXOLON printers. - 36 -...
SLP-DX220x/DX223x 4-3 Special Circuit Description 4-3-1 Power Circuit This system is operated under 100Vac or 240Vac. The power circuit supplies the three differential DC voltage sources. VOLTAGE DESCRIPTION VDD_24V (+24VDC) Step Motor & Auto Cutter Voltage TPH_24V (+24VDC) Thermal Printer Head (TPH) Voltage VDD_5V (+5VDC) Logic IC Voltage VDD_3V3 (+3.3VDC)
SLP-DX220x/DX223x 4-3-2 Reset Circuit Reset signal is a signal in order to start-up CPU under Power-On. Reset circuit uses a reset IC (XC6127N27C, U24). When +3.3Vdc is fallen under +2.7Vdc by Power-Off, reset signal prohibits the system from malfunctioning by lowering down to 0V. RESET J-TAG CHIP...
SLP-DX220x/DX223x 4-3-3 RS232C Communication Block Diagram The CPU and RS-232C driver (ST3232) are used for serial communication. 1) RS232C Communication block diagram D-SUB9 ST3232 Female Driver Figure 4-2 RS232C Communication Block 2) RS232C Communication waveform Transmit(Printer to Host) Host Busy Host not Busy Host Busy Host...
SLP-DX220x/DX223x 4-3-4 USB Communication Block Diagram The printer supports the USB (Universal Serial Bus). The transfer type is the BULK A type D+, D- HOST Conn. B type D+, D- Conn. DEVICE Figure 4-4 USB 2.0 Communication Block Diagram 4-3-5 Ethernet Communication Block Diagram The printer supports the Ethernet.
SLP-DX220x/DX223x 4-3-6 Thermal Pinter Circuit First, the CPU sends a serial clock and serial data 432bits (144x3Chips, 54bytes) to the shift register of the TPH. Second, the CPU sends a Latch signal to the TPH. Then the Data of shift register are moved to the Latch register.
SLP-DX220x/DX223x 5. Disassembly and Assembly 5-1 CASE-LOWER Block 1) Remove the four screws①. 2) Separate the FOOT-RUBBER②, the COVER-DIP③ and the CASE-LOWER④ from the printer. 3) Separate the COVER-HINGE⑤, from the CASE-LOWER④. Figure 5-1 Disassembly CASE-LOWER #1 - 45 - Ver.
SLP-DX220x/DX223x 5-2 MAIN-PCB Block 1) Remove the two screws①. 2) Separate the HARNESS wires④~⑩ from the MAIN-PCB. 3) Separate the MAIN-PCB②, SHEET-PCB③ from the Printer. Figure 5-2 Disassembly MAIN-PCB #1 - 46 - Ver. 1.03...
SLP-DX220x/DX223x 5-3 UPPER Block 5-3-1 UPPER-ASS’Y Block 1) Separate the COVER-R② and the COVER-L③ from the FRAME-LOWER-ASS’Y④. 2) Separate the UPPER-ASS’Y① from the FRAME-LOWER-ASS’Y④. Figure 5-3 Disassembly UPPER #1 - 47 - Ver. 1.03...
SLP-DX220x/DX223x 5-3-2 CASE-UPPER Block 1) Remove the Six screws①. 2) Separate the CASE-UPPER② from the FRAME-UPPER⑪. 3) Remove the two screws⑨. 4) Separate the MANUAL-CUTTER⑩ from the CASE-UPPER②. 5) Separate the parts③~⑧ from the CASE-UPPER②. Figure 5-4 Disassembly UPPER #2 - 48 - Ver.
SLP-DX220x/DX223x 5-3-3 COVER-TOP Block 1) Separate the COVER-TOP① and the COVER-UP② from the FRAME-UPPER③. Figure 5-5 Disassembly UPPER #3 - 49 - Ver. 1.03...
SLP-DX220x/DX223x 5-3-4 TPH-ASS’Y Block 1) Separate the TPH-ASS’Y① from the FRAME-UPPER⑪. 2) Remove the one screw② and two screws③ and four screws④. 3) Separate the parts⑤~⑩ from the FRAME-UPPER⑪. Figure 5-6 Disassembly UPPER #4 - 50 - Ver. 1.03...
SLP-DX220x/DX223x 5-3-5 TPH Block 1) Remove the two screw①~③. 2) Separate the parts④~⑨ from the BRK’T-TPH⑫. 3) Remove the two screw⑩ 4) Separate the BRK’T-GUIDE⑪ from the BRK’T-TPH⑫. Figure 5-7 Disassembly UPPER #5 - 51 - Ver. 1.03...
SLP-DX220x/DX223x 5-3-6 DOOR-LOCK and ROLLER-PAPER Block 1) Remove the two E-Rings①. 2) Separate the Parts②~⑦ from the FRAME-UPPER⑪. 3) Remove the two WASHER-PCT-SLIP⑧. 4) Separate the Parts⑨~⑩ from the FRAME-UPPER⑪. Figure 5-8 Disassembly UPPER #6 - 52 - Ver. 1.03...
SLP-DX220x/DX223x 5-3-7 Etc Block 1) Remove the one screw①~③. 2) Separate the BRK’T-SP-TPH④ and the SPRING-HOOK⑤ HOOK-TPH-R⑥ from the FRAME-UPPER⑧. 3) Separate the LABEL-INSERT-PAPER⑦ from the FRAME-UPPER⑧. Figure 5-9 Disassembly UPPER #7 - 53 - Ver. 1.03...
SLP-DX220x/DX223x 5-4 FRAME-LOWER Block 5-4-1 HOLDER-PAPER Block 1) Remove the one Screws①. 2) Separate the LINK② and the SPRING-LINK③ from the FRAME-LOWER⑧. 3) Remove the four Screws④. 4) Separate the HOLDER-PAPER⑥ from the FRAME-LOWER⑧. 5) Separate the HOLDER-PAPER-FIXED⑦ from the HOLDER-PAPER⑥. Figure 5-10 Disassembly FRAME-LOWER #1 - 54 - Ver.
SLP-DX220x/DX223x 5-4-2 MOTOR Block 1) Remove the two Screws①~②. 2) Separate the MOTOR-GND③ and BRK’T-ASS’Y④ from the FRAME-LOWER⑩. 3) Remove the two Screws⑤ and separate the MOTOR⑥ from the BRK’T-ASS’Y④. 4) Remove the two WASHER-PLAIN⑦ and separate the parts⑧~⑨ from the BRK’T-ASS’Y④. Figure 5-11 Disassembly FRAME-LOWER #2 - 55 - Ver.
SLP-DX220x/DX223x 5-4-3 GUIDE-PAPER (GAP-SENSOR) Block 1) Remove the two Screws① and separate the parts②~④ form the FRAME-LOWER⑫. 2) Remove the two Screws⑤ and separate the parts⑥~⑦ form the FRAME-LOWER⑫. 3) Remove the five Screws⑧ and separate the parts⑨~⑪ form the GUIDE-PAPER⑦. Figure 5-12 Disassembly FRAME-LOWER #3 - 56 - Ver.
SLP-DX220x/DX223x 5-4-4 BLACK-MARK-SENSOR and PLATEN-ROLLER Block 1) Remove the two Screws① and separate the COVER-BM-DOWN② form the FRAME-LOWER⑮. 2) Remove the two RING-E③ and separate the parts④~⑤ form the COVER-BM-DOWN②. 3) Remove the two Screws⑥ and separate the ASS’Y-BM DOWN PCB⑦ from the CASE-BM-SENSOR④.
SLP-DX220x/DX223x 6. Cleaning Head Printing quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer. When dirty, clean the print head as follows: ※ CAUTION - Make sure to turn the printer power off prior to cleaning. - As the print head gets very hot during printing, if intending to clean the print head, turn the printer power off and wait approximately 2~3 minute before commencement.
SLP-DX220x/DX223x 6-2 Cleaning Sensors, Roller or/and Paper Path 1) Open the paper cover and remove the paper. 2) Remove any dust or foreign substance using dry cloth or cotton swab. 3) Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive foreign substances or other pollution materials.
SLP-DX220x/DX223x 7. Troubleshooting This character describes the methods for troubleshooting in this Label Printer. • Troubleshooting flow chart When the source of the problem is not clear, use the flowchart to find and replace a defective component. • Troubleshooting tables Follow the steps outlined in these tables to repair a defect whose symptoms are known.
SLP-DX220x/DX223x 7-1-2 LED 2 is red blink Turn off the power, then turn on the power Is label roll(paper) not insert? Replace or insert label(paper) roll Replace gap sensor ass’y Replace black mark sensor ass’y Replace PCB-main ass’y - 62 - Ver.
SLP-DX220x/DX223x 7-1-3 LED 2 is orange blink Turn off the power, then turn on the power Is Upper Assy opened? Close Upper Assembly Replace cover s/w ass’y Replace PCB-main ass’y - 63 - Ver. 1.03...
SLP-DX220x/DX223x 7-8 Ethernet Communication Problem - 72 - Ver. 1.03...
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It is strictly prohibited to copy, store, and transmit the whole or any part of the manual and any property of the product without the prior written approval of BIXOLON Co., Ltd. The information contained herein is designed only for use with this BIXOLON product.
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