Lifelines TRACKIT V Manual

TRACKIT V – BEST PRACTICES
1
Ensure the white
power cord cable
is plugged into
wall outlet.
2
Ensure Bit locker key is plugged into
the top USB port on the Hub.
®
3
Cybernet tablet
Power is plugged in on the left
USB is plugged in
4
Bitlocker recovery message
If you received a Bitlocker recovery message,
turn off the Trackit V system, plug in white
power cord cable to a wall outlet, and turn
Trackit V system back on.
5
When using the keyboard or mouse,
plug them into USB hub.
6
Trackit Plus software not launching
If the Trackit Plus software is not launching
at the beginning of the study, able to start a
study, or frozen in the process of acquiring a
study:
a. Shut down the software and conduct a hard
reset on the system by pressing and holding
the power button 15 seconds.
7
Trackit Plus software frozen
If the Trackit Plus software has frozen during
a study, attempt to shut down the software so
the system may execute the Resume Feature.
a. If necessary, you may need to reboot
the system. After a system reboot, the
Trackit program will attempt to recover
and automatically attempt to resume the
interrupted recording and reconnect to the
original amplifier (which is still recording).
b. This is the most extreme example of
program termination and a successful
automatic resume will not always be
on the right. accomplished. This step should be used as a
final attempt to troubleshoot the system.
8
Pause Windows updates for 7 days
prior to performing a study
a. Windows Icon >Search - Windows Update >
Select Pause for 7 days