Sennheiser 504302 Instruction Manual
Sennheiser 504302 Instruction Manual

Sennheiser 504302 Instruction Manual

Dect headset system

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DECT Headset System
DW Office
Instruction manual

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Summary of Contents for Sennheiser 504302

  • Page 1 DECT Headset System DW Office Instruction manual...
  • Page 2: Table Of Contents

    Contents Important safety information ... 2 The DW Office wireless headset system Delivery includes ... 5 Product overview ... 6 Base station ... 6 Headset ... 7 Overview of the buttons ... 8 Overview of the LEDs ... 9 Putting the headset system into operation Putting the base station into operation Putting the headset into operation Testing the headset system in...
  • Page 3: Important Safety Information

    • Only use the DW Office base station for charging DW Office headsets • Do not short-circuit the contacts of the product. Make sure that no • Sennheiser Communications is not liable for damages resulting from • This equipment generates, uses and can radiate radio frequency energy •...
  • Page 4 • Do not operate the product near any heat sources. • Only use attachments/accessories specified by Sennheiser Communi- cations (see “Accessories” on page 36). • Keep plastic wrap and plastic bags of the packaging out of reach of children – danger of suffocation!
  • Page 5: The Dw Office Wireless Headset System

    The DW Office wireless headset system The DW Office wireless headset system The Sennheiser Communications DW Office is a wireless DECT headset system which is intended for professional office use. • Can be used with a fixed line phone or PC (VoIP) •...
  • Page 6: Delivery Includes

    Delivery includes Delivery includes 1 base station 1 headset with built-in rechargeable battery 4 earhooks (size (pre-installed), M, and XL) 1 headband 1 name plate with cheek spacer (pre-installed) 1 name plate 1 mains unit 1 telephone cable 1 USB cable 1 safety guide (booklet with important safety information) 1 quick guide 1 CD ROM (including, among other things, the...
  • Page 7: Product Overview

    Product overview Product overview Base station ³ ³ PC button with LED · Charging contacts » PHONE button with LED ¿ LINK LED ´ CHARGE STATUS LED ² ABC switch ¶ Microphone volume control º Phone socket ¾ Handset socket ·...
  • Page 8: Headset

    Headset Microphone Name plate with cheek spacer HEADSET LED LINK button AUDIO button Earhook (size S, M, L, XL) Charging contacts Earhook slot Battery compartment cover Earpiece Name plate Headband Charging contacts Ear pad Headset holder Product overview...
  • Page 9: Overview Of The Buttons

    Overview of the buttons Overview of the buttons Base station ³ » Headset Action Button Press the » PHONE button Press the ³ PC button Action Button Press the LINK button Press and hold the LINK button for 5 seconds Push the AUDIO button upwards/downwards...
  • Page 10: Overview Of The Leds

    Overview of the LEDs Base station ³ LED of the PC button » lights up flashes LED of the PHONE button lights up ¿ flashes ´ LINK LED ¿ lights up blue lights up red flashes red is off ´ CHARGE STATUS LED ´...
  • Page 11: Putting The Headset System Into Operation

    Putting the headset system into operation Putting the headset system into operation Putting the base station into operation You can use the headset system with your fixed line phone and/or your PC nication between the products. Removing/attaching the cover To remove the cover: To attach the cover and to secure the connected cables: mode).
  • Page 12 Connecting the base station to the mains Connect the DC IN connector ¹ ³ Plug the mains unit The LINK LED » (PHONE ¿ Connecting the base station to a fixed line phone If your telephone features a headset socket for connecting the electronic call control, please use this socket.
  • Page 13 Putting the headset system into operation Connection to a fixed line phone without headset socket Connection to a fixed line phone with headset socket Disconnect the handset cable from the telephone. Connect the handset cable to the Handset Use the telephone cable to connect the handset socket on the telephone.
  • Page 14 Connection of an optional You can also connect the HSL 10 mechanical handset lifter from Sennheiser mechanical handset lifter Communications (see “Accessories and spare parts” on page 36): (with connection possibili- ties only) If your telephone has a built-in electronic hook switch, supporting either...
  • Page 15 If your telephone has a built-in electronic hook switch supporting the MSH standard: The necessary connection and adapter cables are available from your Sennheiser partner. For additional information, please visit our website at www.sennheisercommunications.com/headsetselector. Setting up the base station Connecting the base station to a PC You can connect the headset system to a PC in order to use it for Internet telephone (VoIP) with softphones or multimedia applications.
  • Page 16 For updates and additional information on the visit our website at www.sennheiser.com/headsetup. Specifications of the version 1.0 File size approx. 16 MB...
  • Page 17: Putting The Headset Into Operation

    Putting the headset system into operation Putting the headset into operation The headset comes with earhooks in different sizes and a headband with ear pad and can be worn on the left or right ear. Attaching the earhook Attaching the headband Identifying the headset The name plate Before using the headset for the first time, charge the rechargeable...
  • Page 18: Testing The Headset System In Phone Mode And Adjusting It

    Putting the headset system into operation Swapping the assignment of the AUDIO button The assignment of the AUDIO button whether you wear the headset on the right or left ear. By default, the headset is configured for wearing on the right ear. Pushing the AUDIO button upwards increases the volume, pushing it downwards reduces the volume (see page 28).
  • Page 19 Putting the headset system into operation Adjusting the audio signal ² Adjusting the microphone sensitivity By default, the microphone volume control and position 5. This setting is suitable for most telephones and your voice gets reproduced at a good volume. To change the volume, adjust the microphone volume control accordingly.
  • Page 20: Testing The Headset System In Pc Mode And Adjusting It

    Putting the headset system into operation Testing the headset system in Testing the PC connection When Phone mode is selected (the LED of the PHONE button white): ³ Press the PC button on the base station. The base station is set to mode and the LED of the PC button lights up white.
  • Page 21: Adjusting Advanced Settings

    Putting the headset system into operation Adjusting advanced settings The DIP switch row individual needs. By default, all DIP switches are set to the upper position. To change the settings of the DIP switch row ¸: Configuring the handset lifter/hook switch – DIP switch 1 and 2 Adjusting the radio range –...
  • Page 22 Putting the headset system into operation Automatically establishing the wireless link between headset and base station – DIP switch 4 Switch position Function Switched off You have to manually establish the wireless link (see page 23). Switched on When taking the headset out of the base station, a wire- less link is automatically established between headset and base station.
  • Page 23: Using The Headset System

    Using the headset system Using the headset system Charging the headset rechargeable battery If you charge the rechargeable battery for the first time, allow charging for at least 20 minutes without interruption. A complete charging process takes about 60 minutes. You can interrupt charging at any time without damaging the rechargeable battery.
  • Page 24: Switching The Headset On/Off

    Switching the headset on/off Switching the headset on Press and hold the LINK button The HEADSET LED base station is established (where required). An ascending confirma- tion beep is heard in the headset. Switching the headset off Press and hold the LINK button The HEADSET LED Establishing a wireless link between headset and base station...
  • Page 25: Putting The Headset On And Adjusting It

    Using the headset system Putting the headset on and adjusting it Wearing the headset with the earhook Wearing the headset with the headband Calling via the fixed line phone using the headset Accepting an incoming call You hear the ring tone of the fixed line phone: Slightly pull the earhook away from the headset.
  • Page 26 If a handset lifter/electronic hook switch is used, the call is automati- cally accepted. If you receive a call and a handset lifter/electronic hook switch with ring tone detection is used, you hear a ring tone in the headset and the LED of the PHONE button handset lifter/electronic hook switch is used: Accept the call by lifting the handset or by pressing the “accept call”...
  • Page 27: Calling Via The Pc Using The Headset

    Using the headset system Ending a call Transferring a call from the headset to the fixed line phone and vice versa This function is only available if no handset lifter/electronic hook switch is used or if your fixed line phone supports this function. If a wireless link is established (see page 23): If no wireless link is established (see page 23): Calling via the PC using the headset...
  • Page 28 Making a PC call Establish a wireless link between headset and base station (see page 23). Make the call using your softphone. Ending a PC call Disconnect the wireless link between headset and base station (see page 23). End the call using your softphone. If the call control function of your softphone is supported, the call is automatically ended (see page 15).
  • Page 29: Switching Between Phone And Pc Mode

    Using the headset system Switching between You can switch between mode. Adjusting the volume In order to be able to adjust the volume of the ring tone and the acoustic signals, the headset has to be in standby mode. In order to be able to adjust the audio volume, a wireless link has to be established between headset and base station (see page 23).
  • Page 30: Muting The Headset's Microphone

    Muting the headset’s microphone To mute the headset’s microphone base station lights up blue): To unmute the headset’s microphone: ¿ Using the advanced functions Pairing additional headsets for shared use You can use one DW Office base station with different DW Office headsets. This can be advantageous if you share a telephone workplace.
  • Page 31 Using the headset system To start the conference call using the master headset: To add a guest headset to the conference call: ¿ To exit the conference call with a guest headset: To end the conference call: Pairing the headset to third party DECT GAP telephones Establish a wireless link between headset and base station (the LINK ¿...
  • Page 32: If You Leave The Dect Range

    Pairing is not successful If pairing is not successful within 60 seconds, the DW Office headset switches to standby mode. For information on how to pair the headset to the non-DW Office base station, refer to the instruction manual of the base station. Charging an additional headset If you wish to charge an additional headset (headset b) in the base station while you are using your headset (headset a):...
  • Page 33: Cleaning And Maintaining The Headset System

    Cleaning and maintaining the headset system Cleaning and maintaining the headset system CAUTION Damage to the product due to liquids! Liquids entering the product can short-circuit the electronics or damage the mechanics. Solvents or cleansing agents can damage the surface of the product.
  • Page 34: Replacing The Ear Pad Of The Headband

    Replacing the ear pad of the headband You can replace the ear pad. Spare ear pads are available from your Sennheiser partner. Remove the old ear pad Attach the new ear pad by placing the fastening tab over the notch Turn the ear pad counter-clockwise.
  • Page 35: Replacing The Headset's Rechargeable Battery

    Cleaning and maintaining the headset system Replacing the headset’s rechargeable battery You can replace the rechargeable battery. Spare rechargeable batteries are available from your Sennheiser partner. Only use spare rechargeable batteries recommended by Sennheiser Communications. CAUTION Damage to the product due to improper handling The cable connections can be damaged when subjected to mechanical stress.
  • Page 36: If A Problem Occurs

    If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance. To find a Sennheiser partner in your country, search at www.sennheisercommunications.com under “Service & Support”.
  • Page 37: Accessories And Spare Parts

    Accessories and spare parts Accessories and spare parts For additional information on accessories and spare parts, please contact your Sennheiser partner or visit our website at www.sennheiser.com Accessories • HSL 10 handset lifter • DHSG cable • MSH cable • Adapter cables for manufacturer specific standards Spare parts •...
  • Page 38: Specifications

    Specifications DW Office base station Dimensions 108 x 116 x 114 mm (W x H x D) Weight approx. 368 g Operating temperature range +5°C to +45°C (+41°F to +113°F) −20°C to +70°C (–4°F to +158°F) Storage temperature range DW Office headset Dimensions 140 x 24 x 22 mm (W x H x D) Weight...
  • Page 39 Specifications DW Office mains unit Nominal input voltage Nominal input current Mains frequency Nominal output voltage Nominal output current Operating temperature range Storage temperature range Relative humidity Weight DECT Transmission frequency SAR value 100 to 240 V~ max. 0.2 A 50 to 60 Hz max.
  • Page 40: Manufacturer Declarations

    Manufacturer Declarations Warranty Sennheiser Communications A/S gives a warranty of 24 months on this product. For the current warranty conditions, please visit our web site at www.sennheiser.com or contact your Sennheiser partner. In compliance with the following requirements • RoHS Directive (2002/95/EC) •...
  • Page 41 Section 2.1093 of the FCC rules. Trademarks Sennheiser is a registered trademark of Sennheiser electronic GmbH & Co. KG. Other product and company names mentioned in this instruction manual may be the trademarks or registered trademarks of their respective owners.
  • Page 42: Index

    Index ABC switch adjusting 18 connection of an optional mechanical handset lifter 13 Accessories connection of an optional mechanical handset lifter 13 Acoustic signals adjusting the volume 28 Additional headsets pairing for shared use 29 Advanced functions pairing/using additional headsets 29 using 29 Advanced settings adjusting 20...
  • Page 43: Testing The Headset System In Phone Mode And Adjusting It

    Index GAP telephone Headband 16 Headset Headset microphone Headset system HeadSetup software LEDs Microphone sensitivity Microphone volume control Muting Name plate 16 PC audio pairing 30 adjusting 24 attaching the earhook 16 attaching the headband 16 charging 22 identifying 16 pairing to third party DECT GAP telephone 30 putting into operation 16...
  • Page 44 Sennheiser Communications A/S Printed in China 6 Langager, 2680 Solrød Strand, Denmark Publ. 11/09 www.sennheisercommunications.com...

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