THE PURPOSE OF SERVICING THE IDENTIFIED BOSE PRODUCT BY AN AUTHORIZED BOSE SERVICE CENTER OR OWNER OF THE BOSE PRODUCT, AND SHALL NOT BE REPRODUCED OR USED FOR ANY OTHER PURPOSE. WARRANTY The Bose ControlSpace SP-24 sound processor is covered by a limited 5-year transferable limited warranty.
ControlSpace SP-24 Editor User’s Guide (PDF) This document provides detailed instructions on how to use ControlSpace SP-24 Editor software to fully configure and update the unit. The most current version of this guide can be downloaded from pro.Bose.com and is included in the software help file.
Page 5
Note: Use of docking stations or USB hubs is not recommended. SP-24 Editor SP-24 Editor soft software Note: The SP-24 Editor software and User’s Guide are available for download from pro.Bose.com. System Requirements The following are the minimum system requirements for the SP-24 Editor software: • Microsoft ®...
Page 6
For additional information related to the set up and configuration via the SP-24 Editor software, see the SP-24 Editor software User’s Guide available at pro.Bose.com. Note: The SP-24 Editor software requires the use of a PC running Windows XP or Windows 7 and an available USB port.
Page 7
Factory Fixed Routing Table The loudspeaker Presets are linked to pre-defined modes for common configurations of current Bose loudspeakers. Discontinued Bose loudspeaker EQs can be loaded and applied via the SP-24 Editor software. The following table indicates how each Preset mode affects input channel routing and filtering at each of the four output channels.
Page 8
SP-24 sound processer can be updated using the ControlSpace SP-24 Editor software. To obtain the newest versions of firmware and EQ files, go to pro.Bose.com. For more information about updating the firmware and loudspeaker EQ Presets, please refer to the ControlSpace...
Page 9
Custom Scenes and store them within the processor. Up to four Custom Scenes may be stored to the SP-24 processor. Additional information on the design and configuration of systems using the ControlSpace SP-24 sound processor can be found at pro.Bose.com.
ELECTROSTATIC DISCHARGE SENSITIVE (ESDS) DEVICE HANDLING This unit contains ESDS devices. We recommend the following precautions when repairing, replacing or transporting ESDS devices: • Perform work at an electrically grounded work station. • Wear wrist straps that connect to the station or heel straps that connect to conductive floor mats.
MAIN PART LIST ControlSpace ® SP-24 Sound Processor (see Figure 2) ® Item Description Bose Part Vendor Part Qty. Note Number Number Number SCREW, MACHINE, CS, M3X6 2901-3005+3000 COVER, TOP 298519 1405-9901+0 FRONT PANEL ASSEMBLY, 354125-001S SVC- CONSISTS OF ITEMS 3 – 10...
MAIN PART LIST Front Panel Sub-assembly (see Figure 3) ® Item Description Bose Part Vendor Part Qty. Note Number Number Number FRONT PANEL SUBASSEMBLY 354125-001S SVC- CONSISTS OF: BASIC14+FPSP COVER, FRONT, ALUMINUM 353809-0010 1405-9901+0 PANEL, FRONT 1467-6801+0 LED LIGHT PIPE...
DISASSEMBLY PROCEDURES Note: Refer to the photos at right for the following procedures. CAUTION: Be sure AC mains power is removed before disassembling the unit. 1. Top Cover Removal 1.1 Remove the nine screws as shown at right. Lift up the back edge of the top cover and slide it off the chassis.
Page 34
DISASSEMBLY PROCEDURES 3.4 Remove the twelve screws that secure the XLR jacks to the back of the chassis. Remove the one screw that secures the USB connector to the chassis. 3.5 Remove the two screws (4) that secure the Input / Output PCB (2) to the chassis. 3.6 Slide the I/O PCB toward the front of the chassis and lift it out.
Page 35
DISASSEMBLY PROCEDURES 6. Display PCB Removal 6.1 Perform procedure 1. 6.2 Unplug the Display PCB’s ribbon cable from the Button/LED PCB at J303. 6.3 Using a right-angle Phillips-head screw- driver, remove the four screws that secure the Display PCB to the plastic front panel. 6.4 Lift out the Display PCB.
Page 36
DISASSEMBLY PROCEDURES 8.3 Disconnect the green/yellow ground wire that is secured at the corner of the power supply. That wire connects to the bottom edge of the front panel metal wrap. 8.4 Using a small flat-tip screwdriver, release the nine plastic tabs that secure the front panel to the chassis.
Apply AC mains voltage to the unit and verify • ® SP-24 ControlSpace Editor software the idle current as follows: (can be downloaded from Max Current http://pro.bose.com) 120VAC/60Hz 120 mA General Test Configuration 240VAC/50Hz 100 mA 100VAC/60Hz 150 mA •...
Page 38
TEST PROCEDURES 4.3 Increase the input level to +18 dBu. Verify 8. Signal To Noise Test that the Signal 1 and Signal 2 LED’s remain GREEN and that the Clip 1 and Clip 2 LED’s 8.1 Terminate all inputs with 600 Ohms, each remain OFF.
Page 39
TEST PROCEDURES 10. Crosstalk Test 13. Turn-off Pop Test 10.1 Apply a 1 kHz, 0 dBu sine wave into 13.1 Turn the unit OFF by pressing the input A or B only. Using a 1 kHz band reject power switch on the front panel. Verify that filter, measure the signal level in dB at the there is no audible off-pop when connected outputs specified below.
Page 40
TEST PROCEDURES Hi-Pot tester settings: If the ground connection from the AC inlet to the chassis needed to be disconnected as IMPORTANT: part of the repair, then the unit would also The SP-24 Sound Processor needs to be need the Ground Bond test below. tested using two different settings as shown below.
Upgrading the ControlSpace SP-24 Firmware The ControlSpace SP-24 firmware and EQ presets can be updated by using the SP-24 Editor software, and connecting the SP-24 unit to the PC using a USB A to B cable. Download the application update installer to your PC and install it. The SP-24 Editor software application can be downloaded from the http://pro.bose.com web site.
Page 42
® Upgrading the ControlSpace SP-24 Firmware 2. Launch the SP-24 Firmware update application and follow the on-screen steps to install the updated SP-24 firmware and/or loudspeaker database update. 3. Once the installation is complete, click ‘Finish’ to close the installer. You are now ready to upgrade the firmware within the SP-24 sound processor.
Page 43
® Upgrading the ControlSpace SP-24 Firmware 5. Pressing 'OK' causes the File Open dialog to appear. Select the new firmware file that will be uploaded to the processor. 6. You will be prompted to Erase all settings from the processor. 7.
Upgrading the Bose Loudspeaker EQ Database As new loudspeaker products become available from Bose professional systems we will issue a loudspeaker database only firmware update. The most recent loudspeaker EQ database update for the SP-24 sound processor is always available at http://pro.Bose.com. All loudspeaker database and firmware updates are provided using an application update installer.
Page 45
® Upgrading the Bose Loudspeaker EQ Database 4. Clicking ‘OK’ causes the File Open dialog to appear. Select the new loudspeaker EQ database file that will be uploaded to the processor. 5. Once the firmware update process has begun the firmware update progress dialog appears.
Bose loudspeaker products. The following legacy equalization curves are available: BOSE Pro f e ssi o n a l Le gacy Equali za t i o n Cu r v e s Fr ee Spa ce...
Service Manual Revision History Date Revision Description of Change Change Driven Pages Level Affected 7/12 Document released at revision 00. Service manual release...
Page 49
SPECIFICATIONS AND FEATURES SUBJECT TO CHANGE WITHOUT NOTICE Bose Corporation The Mountain Framingham Massachusetts USA 01701 P/N: 352427-SM Rev. 00 7/2012 (P) http://serviceops.bose.com...
Need help?
Do you have a question about the ControlSpace SP-24 and is the answer not in the manual?
Questions and answers