Sony SA-NS310 Operating Instructions Manual page 36

Sound output
There is no sound.
• Press the VOL (VOLUME) + button to
turn up the volume. The unit may have
been set to silence the sound by a
controller on your network. If the sound is
output for a moment and then is silenced
again, the unit may have received a
command to silence the sound. Confirm
the setting of the controller and release
deleting the sound.
• When the PARTY STREAMING
indicator lights up in amber, confirm the
audio format of the audio content that is
being played by the PARTY host. The unit
stops playback when the PARTY host
plays audio content with an audio format
that cannot be played on the unit.
• Sound is not output when the unit is muted
by your having pressed the MUTING
button. The illumination indicator on the
front of the unit flashes in blue during
muting. In this case, press MUTING or
VOL +/- button on the remote control
when you want to release muting.
The sound skips.
• The sound may skip, depending on the
network environment, etc., when you use a
wireless network. In this case, try
changing the security method to "WPA/
WPA2-PSK (AES)." This may improve
the transfer speed and the streaming
playback.
• The servers are overloaded. Close all other
applications you are currently using.
There is severe humming, noise, or
sound distortion from the speakers.
• Connect the unit and other devices
correctly. See page 9.
36
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Network
The unit cannot connect to the
network. (The unit cannot be found or
recognized by other devices that are on
the home network.)
• If you use the unit in a network
environment without a router, it may take
about a minute for the unit to obtain its IP
address after you turn on the power.
• The IP address may be in use by another
device when you use a fixed IP address.
Use a different IP address in this case.
The unit cannot connect to the network
via a wireless LAN connection.
• Make sure a network (LAN) cable is not
connected to the unit. The unit
automatically tries to connect to the
network over a wired LAN connection
when a network (LAN) cable is connected
to the unit.
• Confirm that the access point (wireless
LAN router) setting is correct. For details
on the access point setting, refer to the
operating instructions of the access point.
The unit cannot be connected via the
wireless LAN connection using the
WPS.
• You cannot connect to a network using
WPS when your access point is set to
WEP. Set up your network after searching
the access point using the access point
scan.
Browser
The browser screen does not appear.
• Check the proxy setting of the browser.
This unit does not support proxies. Change
the browser setting to one connecting this
unit without a proxy.
• Check the set-up of the firewall of the
security software. Refer to the website
(page 35) for details.