HENDI 3500 D, 239698, 239711, 239872 - Induction Cooker Manual
![]()
Technical specifications
Item no. | 239698 | 239711 | 239872 |
Rated voltage and frequency | 220-240V ~ 50/60Hz |
Rated input power | 3500W |
Temperature settings (with 5°C interval) | 35°C ~ 240°C (with 5°C interval) |
Power settings | 100W ~ 3500W |
Time settings (Min.) | Up to 180 Min. |
Protection class (Class) | I |
Waterproof protection rating | IPX3 |
Dimensions | 390x500x(h)120 mm | 340x440x(h)120 mm | 340x440x(h)120 mm |
Net weight | 8 kg | 7,1 kg | 7,1 kg |
Remark: Technical specification is subjected to change without prior notification.
Intended use
- This appliance is intended to be used for commercial applica-tions, for example in kitchens of restaurants, canteens, hospital and in commercial enterprises such as bakeries, butcheries, etc., but not for continuous mass production of food.
- The appliance is designed for cooking a variety of food via heating the suitable cookware. Any other use may lead to damage of the appliance or personal injury.
- Operating the appliance for any other purpose shall be deemed a misuse of the device. The user shall be solely liable for improper use of the device.
Control panel
![HENDI - 3500 D - Control panel Control panel]()
(Fig.1)
- "Temp/ heating" key: Use this key to select the required function. The function that is selected is indicated by the lights. You can opt to set the power level (Power), or the temperature (Temp), both in combination with the timer.
- "ON/OFF" key: Use this key to switch the appliance on or to interrupt or reset the timer.
- "Arrow" keys: Use these keys for programming the capacity, temperature or time. The up arrow increases the setting value and the down arrow reduces the setting value.
- "Timer" key: Use this key for setting the time up to 180 minutes.
- This is the display. You can read the programmed value on this display. The steps for capacity control are from 100W to 3500W, 35°C to 240°C for temperature control and from 0 to 180 minutes for time settings.
Preparation before use
- Remove all protective packaging and wrapping.
- Check that the device is in good condition and with all accessories. In case of incomplete or damaged delivery, please contact the supplier immediately. In this case, do not use the device.
- Clean the accessories and the appliance before use (See ==> Cleaning & Maintenance).
- Make sure the appliance is completely dry.
- Place the appliance on a horizontal, stable and heat resistant surface that is safe against water splashes.
- Keep the packaging if you intend to store your appliance in the future.
- Keep the user manual for future reference.
NOTE! Due to manufacturing residues, the appliance may emit a light odor during the first few uses. This is normal and does not indicate any defect or hazard. Make sure the appliance is well ventilated.
Suitable cooking equipment
| Suitable | Not suitable |
Bottom of cookware | Flat bottom (Fig.2) ![]() Fig. 2 | Curved, uneven, rounded bottom (Fig.3) ![]() Fig. 3 |
Material | Cookware with iron, cast iron, magnetic stainless steel or enamelled iron bottom. | Cookware with ceramic, glass, copper, bronze, or aluminium bottom. |
Diameter of the bottom | 239698 | Between 16 cm and 30 cm. | Less than 16 cm or more than 30 cm. |
239711 | Between 14 cm and 28 cm. | Less than 14 cm or more than 28 cm. |
239872 |
Type of cookware | Cookware with a bottom thickness over 1.5 mm. | Completely closed containers or cans. |
Note: Using a pan or pot that's not suitable for induction cooking may damage the appliance.
Operating instructions
- Put the plug in the socket.
- Set the pan of your choice on the cooking surface, bearing the above-mentioned instructions in mind.
NOTE! Make sure that the pans are covering the indicated zones at all times during use in order to prevent the appliance from getting damaged. Do not leave your pan on the burner while empty as this may lead to damage to your pans. - Switch the appliance on by pressing the "ON/OFF" and then the "ARROW UP" key. If your pan is suitable for induction and has a bottom diameter of 14 cm, at minimum, the appliance will go into operation. You will recognise this from the fact that the fan will go on and the display will show a capacity position of "2000".
NOTE! If the appliance beeps after being switched on, the pan you are using is not suitable for induction or the appliance is defective. In case of any doubt, always contact the supplier of your pan! - Once the appliance is operating and the display indicates position "2000", you can programme the appliance in one of the following two ways:
- Capacity control: You can control the performance of the appliance, just as for a gas cooker via 17 positions ranging from 100W to 3500W. The default position for the appliance is "2000".
- Temperature control: you can set the temperature between 35°C and 240°C in 5°C increments. Standard position for the appliance is 100°C.
ATTENTION! The programmed temperature is that of the glass plate and not the temperature in the pan!
- If you choose capacity control, select "heating" using the " Temp/heating" key. Now you can programme the capacity required by means of the arrow keys, 3500W being the highest and 100W the lowest position.
- If you select temperature control, select "Temp" using the "Temp/heating" key. Now you can programme the required temperature by means of the arrow keys between 35°C and 240°C in 5°C intervals.
- After programming the capacity or temperature, you can opt to programme the timer. This timer switches the appliance off after the programmed time has been reached. You do this by pressing the "Timer" key after programming the capacity or temperature, and selecting "Timer". You can now set the desired time. The maximum programmable time is 180 minutes.
- Once you have reached the required result, you can switch off the appliance by pressing the "ON/OFF" key. The display will go off and the lights next to "Power", "Temp" and "Timer" will go off.
- If you do not use the appliance for an extended period, remove the plug from the wall-mounted electrical socket and remove the pans from the appliance.
Note:
- After an extended period of operation, it is normal for the cooling fan inside to continue running in OFF mode for some time. Before unplug the appliance, wait until the cooling fan stops running.
- The appliance's surface is still hot even after switch to OFF mode. Please wait the appliance completely cool down before touching or cleaning.
- If no cookware is placed on the heating surface after switch ON, it will turn to OFF mode automatically within 1 min.
- If no any button on the control panel is pressed during operation for 2 hours, the appliance will then switch to OFF mode automatically.
- If the appliance beeps after being switched on, the pan you are using is not suitable for induction or the appliance is defective. In case of any doubt, always contact the supplier of your pan!
Cleaning & maintenance
- ATTENTION! Always disconnect the appliance from the power supply and cool down before storage, cleaning & maintenance.
Do not use water jet or steam cleaner for cleaning and do not push the appliance under the water as the parts will get wet and electric shock might be resulted. - If the appliance is not kept in a good state of cleanliness, this can adversely affect the life of the appliance and result in a dangerous situation.
- Food residues should be regularly cleaned and removed from the appliance. If the appliance is not cleaned properly, it will reduce its lifespan and may result in a dangerous condition during use.
Cleaning
- Clean the cooled exterior surface with a cloth or sponge slightly dampened with a mild soap solution.
- For reasons of hygiene, the appliance should be cleaned before and after use.
- Avoid water contacting the electrical components.
- Never immerse the appliance in water or other liquids.
- Never use aggressive cleaning agents, abrasive sponges, or cleaning agents containing chlorine. Do not use steel wool, metallic utensils, or any sharp or pointed objects for cleaning. Do not use petrol or solvents!
- No parts are dishwasher safe.
Maintenance
- Check the operation of the appliance regularly to prevent serious accidents.
- If you see that the appliance is not working properly or that there is a problem, stop using it, switch it off and contact the supplier.
- All maintenance, installation and repair work must be carried out by specialised and authorised technicians, or recommended by the manufacturer.
Transportation and Storage
- Before storage, always make sure that the appliance has been disconnected from the power supply and completely cooled down.
- Store the appliance in a cool, clean and dry place.
- Never place heavy objects on the appliance as this could damage it.
- Do not move the appliance while it is under operation. Disconnect the appliance from power supply when moving and hold it at the bottom.
Troubleshooting
If the appliance does not function properly, please check the below table for the solution. If you are still unable to solve the problem, please contact the supplier/service provider.
Problems | Possible cause | Possible solution |
The appliance does not switch ON | - Power plug is not connected properly with the electrical outlet.
- Without switch ON the appliance by turn ON the knob.
| - Check the power plug to make sure it is connected properly.
- Switch ON the appliance by turning ON the knob.
|
Cooling fan is operating even after the appliance is switched to OFF mode | - This is normal. The cooling fan continues running in Standby mode for some time to cool down all internal elements.
| - Wait until the cooling fan stops rotating.
|
Error code identification
Error codes | Possible cause | Possible solution |
E01 | The temperature of the appliance is too high | Unplug the appliance, remove the cookware, wait until the appliance is completely cool down. |
Cooling fan defective | Contact the supplier. |
E02 | The temperature of the cookware is too high. Possibly, the cookware becomes empty and appliance will shut down for protection. | Unplug the appliance, remove the cookware, wait until the appliance is completely cool down. |
E03 | The supply voltage is abnormal. (Supply voltage is too high or too low) | Make sure that the appliance is connected to a suitable electrical power supply. |
Safety instructions
- Only use the appliance for the intended purpose it was de-signed for, as described in this manual.
- The manufacturer is not liable for any damage caused by incorrect operation and improper use.
![]()
RISK OF ELECTRIC SHOCK! Do not attempt to repair the appliance by yourself. Do not immerse the electrical parts of the appliance in water or other liquids. Never hold the appliance under running water. - NEVER USE A DAMAGED APPLIANCE! Check the electrical connections and cord regularly for any damage. When damaged, disconnect the appliance from the power supply. Any repairs should only be carried out by a supplier or qualified person to avoid danger or injury.
![]()
When positioning the appliance, route the power cable safely if necessary to avoid unintentional pulling, being damaged, coming into contact with the heating surface, or causing a tripping hazard. ![]()
As long as the plug is in the socket the appliance is connected to the power supply. ![]()
ALWAYS switch off the appliance before disconnecting from the power supply, cleaning, maintenance or storage. - Only connect the appliance to an electrical outlet with the voltage and frequency mentioned on the appliance label.
- Do not touch the plug/electrical connections with wet or damp hands.
- Keep the appliance and electrical plug/connections away from water and other liquids. If the appliance falls into water, remove the power supply connections immediately. Do not use the appliance until it has been checked by a certified technician. Failure to follow these instructions will cause life threatening risks.
- Connect the power supply into an easily accessible electrical outlet so you can disconnect the appliance immediately in case of emergency.
- Make sure the cord does not come in contact with sharp or hot objects and keep it away from open fire. Never pull the power cord to unplug it from the socket, always pull the plug instead.
- Never carry the appliance by its cord.
- Never try to open the housing of the appliance yourself.
- Do not insert objects into the housing of the appliance.
- Never leave the appliance unattended during use.
- This appliance should be operated by trained personnel in kitchen of the restaurant, canteens or bar staff, etc.
- This appliance should not be operated by persons with reduced physical, sensory or mental capabilities, or persons that have a lack of experience and knowledge.
- This appliance should, under any circumstances, not be used by children.
- Keep the appliance and its electrical connections out of reach of children.
- Never use accessories or any extra devices other than those supplied with the appliance or recommended by the manufacturer. Failure to do so could pose a safety risk to the user and could damage the appliance. Only use original parts and accessories.
- Do not operate this appliance by means of an external timer or remote-control system.
- Do not place the appliance on a heating object (gasoline, electric, charcoal cooker, etc.).
- Do not cover the appliance in operation.
- Do not place any objects on top of the appliance.
- Do not use the appliance near any open flames, explosive or flammable materials. Always operate the appliance on a horizontal, stable, clean, heat-resistant and dry surface.
- The appliance is not suitable for installation in an area where a water jet could be used.
- Leave a space of at least 20 cm around the appliance for ventilation during use.
- WARNING! Keep all ventilation openings on the appliance free from obstruction.
Special safety instructions
- This appliance is intended for commercial use.
![]()
RISK OF BURNS! HOT SURFACES! The temperature of the accessible surfaces could be very high during use. Touch only the control panel, handles, switches, timer control knobs or temperature control knobs. - If the supply cord is damaged, it must be replaced by the man its service agent or similarly qualified persons in order to avoid a hazard.
![]()
Fat and oil become very hot during operation. Beware of this. - Only use the cookware of the recommended type and size recommended. (See ---> Suitable cooking equipment).
- Metallic objects such as knives, forks, spoons and lids should not be placed on the heating plate since they can get hot.
- Do not install the appliance near objects and appliances that may be affected by a magnetic field, like, e.g. TVs, radios, bank cards and credit cards.
![]()
If the heating surface is cracked or damaged, switch off the appliance to avoid the possibility of electric shock. - Do not place aluminum foil and plastic vessels on hot surfaces
- The surfaces are not to be used for storage.
- When operating the appliance, be aware that rings, watches or similar objects worn by the user may become hot when they are too close to the heating surface.
- Make sure that the appliance is not installed near water vapour or greasy vapours. The fan of the appliance will absorb these vapours, causing the appliance to accumulate grease or moisture. This may result in a short circuit in the appliance. Clean the grease filter regularly.
- Do not place empty cookware on the appliance during operas this may damage the cookware and result in serious damage to the appliance.
![]()
This appliance will emit non-ionizing electromagnetic radiation.
Grounding installation
This appliance is classified as protection class I and must be connected to a protective ground. Grounding reduces the risk of electric shock by providing an escape wire for the electric current.
This appliance is fitted with a power cord with grounding plug or electrical connections with grounding wire. The connections must be properly installed and grounded.
Documents / ResourcesDownload manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download HENDI 3500 D, 239698, 239711, 239872 - Induction Cooker Manual
Need help?
Do you have a question about the 3500 D and is the answer not in the manual?
Questions and answers