Venta Professional AH902 - Air Humidifier Manual

Introduction

We are confident that the Venta Hybrid Premium Air Purifier and Humidifier will exceed your expectations and we hope you enjoy our product.
Please register your Venta appliance here: www.venta-air.com/en_de/Service/Product-registration/

Please read this operating manual completely, keep it for later use, and follow the safety instructions.
You can find the latest version of the operating manual on our website www.venta-air.com
The high-performing Hybrid AH902 with patented humidification and hygiene technology ensures efficient humidification. The integrated UVC lamp stops viruses and bacteria in their tracks.
Additionally, the appliance filters viruses, particles and fine dust out of your indoor air with a coarse dust filter and a HEPA filter. It creates natural feel-good zones in your home, especially if you suffer from allergies or are susceptible to breathing difficulties.

SCOPE OF DELIVERY

1 Venta Hybrid AH902, Premium Air Purifier and Humidifier
1 HEPA filter (integrated in the appliance)
1 Coarse dust filter (pre-installed)
1 VentWave™ disk stack with hygiene disk (pre-installed)
1 UVC lamp (pre-installed)
1 remote control
1 set of operating instructions
If any parts are missing or damaged, please contact
DE service@venta-air.com
CH service-ch@venta-air.com
AT office@venta.at

SYMBOLS

Please read the Safety Instructions carefully. Follow the instructions to prevent injuries or damage to property.
Additional information
Helpful tips

INTENDED USE

The Venta Hybrid is a domestic appliance for purifying and humidifying air. The appliance is not suitable for outdoor areas. Any other use or modification of the appliance is considered to be improper use. Venta is not liable for damage or injuries resulting from improper use.
Using the appliance for something other than the intended purpose can endanger health and lives. This includes use under the following conditions:

• in rooms or locations where there is risk of explosion and/or where there is an aggressive atmosphere.
• in rooms where there is a high concentration of solvents.
• in the vicinity of swimming pools or other wet areas.

TECHNICAL DATA

* based on a max. ceiling height of 2.5 m
Suitable room size depending on room air contamination:

• Low contamination: room sizes up to approx. 75 m² (> AQI 0 – 100)
• Medium contamination: room sizes up to approx. 50 m² (> AQI 101 – 200)
• High contamination: room sizes up to approx. 25 m² (> AQI 201 – 500)

Subject to modifications and errors

OVERVIEW

1. Display
2. On/off switch
3. Evaporator compartment
4. Water tank
5. VentWave disk stack
6. Water tray
7. Filter compartment
8. UVC lamp (pre-installed)
9. Coarse dust filter
10. HEPA filter
11. Cable compartment
12. Hygiene disk (pre-installed)
13. Remote control
14. Transport castors

PUTTING INTO OPERATION

Attention! Make sure the device is switched off and the power plug is discon! nected before you start!

1. Unpack the appliance, set it up and use the transport castors 14 to move it to the place you want. To do this, lift slightly on the right-hand side. Remove battery protection and protective foil from remote control 13.
   
2. Open filter compartment 7 and remove coarse dust filter 9.
   
3. Remove and open HEPA filter 10.
   
4. Re-insert opened HEPA filter 10 and coarse dust filter 9 and close filter compartment 7.
   
5. Open evaporator compartment 3 and remove water tank 4.
   
6. Open water tank 4 and fill up to the MAX marker with cold water.
   
7. Close water tank 4 securely and place into water tray 6, close evaporator compartment 3.
   
8. Adjust display 1 to the position you want (3 positions possible).
   
9. Adjust cable connector to the length you want by winding/unwinding in cable compartment 11. Connect power plug to mains and switch appliance on using on/off switch 2 or remote control 13.
   

It can take approx. 60 seconds for the appliance to start up and the red light on the display to go out. You will be able to hear a noise (gurgling), which is not a quality defect.

FUNCTIONS, SETTINGS & DISPLAYS

Select or change the setting by tapping the function.

Function		Setting
6	Auto	OFF Appliance operates at preset fan stage 1 – 5. ON The appliance automatically regulates the fan stage depending on the air quality and humidity in the room.
7	Sleep mode	OFF / ON The appliance reduces the fan stage to 1 and dims the display. You can change the air flow rate manually in sleep mode at any time. The air quality is not displayed.
8	Child lock	OFF / ON Hold for 3 sec. to activate/deactivate the key lock.
9		Tap the button to open the Settings menu.
	Language	Tap the national flag to select language.
	Display	Tap the button to select black or white display background colour.
	WIFI	Display WiFi connection. Enable or disable WiFi by tapping the button. grey: WiFi disabled. blue: WiFi connection to Venta server enabled (full access). green: WiFi connection to the local network established (local access). red: No WiFi connection.
	SETUP	Set up the WiFi function. For a precise description, see sections "Configure WiFi" and "Venta App".
10		Tap the button for instructions and maintenance information. white: No instruction. red: Observe instruction. For a precise description, see section "Cleaning & Maintenance".

WIFI CONFIGURATION

To access WiFi configuration, first tap button 9, then the SETUP button.
Select "Select network", then your network in the dropdown list. The "Security type" is automatically set as soon as you select the network. In the "PSK" box, please enter your WLAN password/key (ASCII entry mode) and confirm with ENTER. If your password contains special characters or umlauts which are not shown on the keypad, you can generate your full password as a HEX code on our website: www.venta-air.com. Now enter your generated HEX code into the "PSK" box (HEX entry mode) and confirm with ENTER. Under "Access", select the internet access type you require.

full access: access to all the comfort features of the app. local access: local access to use the app.
Tap CONNECT to create the WiFi connection.
WiFi symbol green: WiFi connection established (local access).
WiFi symbol blue: WiFi connection established (full access).
WiFi symbol red: No WiFi connection. Check your network and WLAN password. WiFi symbol grey: WiFi disabled.
If problems occur during the setup process, read the information in the section "What to do if WiFi connection is not possible?"
Tap the EXIT button to return to the previous menu.

VENTA APP

You can use the Venta app to expand and control the appliance functions. The app is available for smartphones and tablets. Please download the Venta app at: www.venta-air.com, or use the QR code.






Please log in to the menu or register as soon as you have downloaded and opened the Venta app.
You must register so that you can control and check your Venta appliance when you're on the go.
You can use the search function to automatically find all local Venta appliances. Please select your appliance.
The appliance emits an audio signal while the app is connecting to it. Please confirm connection to your smartphone/tablet on the appliance.
If WiFi connection is disabled, the appliance does not connect to the Venta app.

CLEANING & MAINTENANCE

Tap button 10 on the display to see information about maintenance. Red light indicates that this type of maintenance is due.

Reminder/Interval		Actions
	FILL TANK	Water tank empty, fill with fresh water. Yellow: Humidification is still taking place. Red: No humidification is taking place.
	CLE ANING	For the cleaning process, you need a (250 ml) bottle of Venta appliance cleaner. Start the cleaning program by tapping the CLEANING button on the display, then follow the instructions. Cleaning takes approx. 4 h. After 6 months (of continuous 24-hour operation), the maintenance button lights up in red and indicates that this action is necessary.
Attention! Ensure that the device is switched off during the following actions and the power plug is disconnected from the power supply!
	CHANGE FILTER	When changing the HEPA filter, use suitable protective equipment (e.g. mask and gloves). Place the used HEPA filter in a bag and dispose of it in household waste. Open filter compartment, remove coarse dust filter. Remove and replace HEPA filter. Re-assemble the appliance and switch it on. Tap button on the display to access the maintenance menu. Then tap RESET next to CHANGE FILTER and hold for 3 seconds until the time is reset. After one year, the maintenance button lights up in red and indicates that this action is necessary. The filter service life is approx. 1 year (of continuous 24-hour operation). The lifetime of the filter depends on the hours of operation and the air quality in the room.
	CHANGE HYGIENE DISC	Open evaporator compartment. Remove VentWave™ disk stack and unlock the drive wheel. Remove hygiene disk and replace it. Re-assemble the appliance and switch it on. Tap button on the display to access the maintenance menu. Then tap RESET next to CHANGE HYGIENE DISC and hold for 3 seconds until the time is reset. After 3 months, the maintenance button lights up in red and indicates that this action is necessary. The service life of a hygiene disk is approx. 3 months (at continuous 24-hour operation) and depends on the water hardness, water quality, daily evaporation performance and number of operating hours. You can use the Venta ReNew recycling program to return the hygiene disk to us.
	SERVICE	Empty the residual water out of the water tank and water tray. Clean the water tray, VentWave™ disk stack and water tank under running water. Fill the water tank up to the MAX marker with fresh water. Re-assemble the appliance and switch it on. Tap button on the display to access the maintenance menu. Then tap the RESET button next to SERVICE and hold for 3 seconds until the time is reset. After 14 days, the maintenance button lights up in red and indicates that this action is necessary.
	Recommendation every 1–2 months or as required	Open filter compartment, remove coarse dust filter and vacuum or rinse it off. Please note: The coarse dust filter must be completely dry before you install it. Re-assemble the device.
	Recommendation every 3 years	To ensure the full performance of the UVC lamp, you should change the bulb every 3 years. Note: UVC lamp is on for 4 h per day or 1 h in timer mode.

You can carry out the maintenance steps CHANGE FILTER, CHANGE HYGIENE DISC, SERVICE and CLEANING whenever necessary. When you are finished, simply tap the relevant RESET button in the maintenance menu and hold for 3 seconds until the time is reset. The next reminders for the actions performed will be indicated at the normal intervals.
Any residues in the water tray and on the VentWave™ disk stack (white, green-yellow or brown deposits or discolorations) do NOT impair the function of the device.

ACCESSORIES
You can order accessories by phone or online at www.venta-air.com.

VENTA SERVICE TEAM

Do you need additional information about your Venta appliance, do you want advice or to order accessories? Our Service Team is there for you! Call us directly, or visit the Venta website: www.venta-air.com.
DE +49 751 5008 88
AT +43 5572 202 539
CH +41 41 781 15 15

WHAT TO DO IF...

Attention! Before carrying out any of these actions, ensure that the appliance is switched off and disconnected from the power supply!

the appliance won't switch on?

Please check whether the appliance is plugged in to the mains.

... the appliance won't switch on even though it is plugged in to the mains?
Action: Please check whether the mains power cable is correctly plugged into the appliance. Then switch the appliance on again.

... WiFi connection is not possible?
Please check that:

• you are using a 2.4-GHz or a combined 2.4/5-GHz network. This is important because the WiFi/WLAN module in the appliance does not support 5-GHz networks.
• your router supports 802.11b/g/n.
• iOS version 11.0 or higher or Android version 8.0 or higher is installed in your phone or tablet.

If necessary, update the operating system of your phone or tablet.

SERVICE AND SUPPORT

GERMANY
Venta-Luftwäscher GmbH
Weltestraße 5
88250 Weingarten
Tel.: +49 751 50 08 0 Fax: +49 751 50 08 20 info@venta-air.com www.venta-air.com

AUSTRIA
Stromayer Elektro Service GmbH
Strohmayergasse 8
1060 Wien Österreich Tel.: +43 1 5961706 office@stromayer.at

CHILE
Venta Air Technologies Inc. US Headquarters
300 North Elizabeth Street
Suite 220 B
Chicago, Il 60607
United States of America
Tel.: +1-888-333-8218 Fax: +1-224-567-8349 info@venta-usa.com www.venta-air.com

CZECH REPUBLIC
LetMeRepair GmbH
Fichtestrasse 1a 02625 Bautzen service-cz@venta-air.com www.letmerepair.com

FINLAND
Suomen Allergiakauppa
Länsiportintie 14
13430 HÄMEENLINNA
Finnland Tel.: +358400855000 myynti@allergiakauppa.fi www.allergiakauppa.fi

FRANCE
LetMeRepair GmbH
Fichtestrasse 1a 02625 Bautzen service-fr@venta-air.com www.letmerepair.com

SERVICE AND SUPPORT BENELUX
Venta Benelux B.V.
Van Heemstraweg Oost 8
5301 KE Zaltbommel
Niederlande Tel.: +31 4 18 54 13 43 info-nl@venta-air.com www.venta-air.com

HUNGARY
LetMeRepair GmbH
Fichtestrasse 1a 02625 Bautzen service-hu@venta-air.com www.letmerepair.com

ITALY
LetMeRepair GmbH
Fichtestrasse 1a 02625 Bautzen service-it@venta-air.com www.letmerepair.com

JAPAN
Address Service Co., Ltd.
17-9, Shinoda, Togane-shi,
Chiba, 283-0013 Japan Tel.: 0120-407-554 venta_support@adservice. co.jp

LATVIA / LITHUANIA
SIA „BALTIJAS
TIRDZNIECĪBAS
UZŅĒMUMS"
Dārzaugļu iela 1-201,
Riga LV-1012, Latvia Tel.: +371 67790720 info@btu.lv

MALAYSIA / SINGAPORE / PHILLIPINES / VIETNAM
GA MAKMUR SDN BHD
No. 27, Jalan PP 11/4, Alam Perdana Industrial Park, Taman Putra Perdana, 47130 Puchong,
Selangor, Malaysia
Tel.: +603-8322 6628 Fax: +603-8322 6066 info@gasales.com.my

SWITZERLAND
Venta-Luftwäscher AG
Bösch 65
6331 Hünenberg
Schweiz
Tel.: +41 41 781 15 15 Fax: +41 41 781 15 50 info-ch@venta-air.com www.venta-air.com

MONGOLIA
AERIS LLC
SUITE 316, Barilga Architecture Building, Chinggis Avenue, Oron Suuts Street, 2nd horoo, Khan-Uul district, Ulaanbaatar,
Mongolia 17032
Tel.: +976-99101185, +976-99096696 sales@aeris.mn www.aeris.mn

PORTUGAL
LetMeRepair GmbH
Fichtestrasse 1a 02625 Bautzen service-pt@venta-air.com www.letmerepair.com

RUSSIA
Venta Russia TSK IMPORT
(offizieller Importeur) 124683, Moskau, Selenograd, 1505, Raum III Russland
Tel.: +7 499 733 10 10 Fax: +7 499 733 10 10 venta@venta.ru

SCOTLAND, UK
LetMeRepair UK Ltd
1 Langlands Court
Kelvin South Business
Park, East Kilbride, G75
0YB, Scotland, UK Tel.: +44 (0) 1355 241 222 service-uk@venta-air.com Fax +44 1355 246575

USA
Venta Air Technologies Inc.
US Headquarters
1005 N Commons Dr
Aurora, IL 60504
United States of America
Tel.: +1-888-333-8218 Fax: +1-224-567-8349 info-us@venta-air.com www.venta-air.com

SLOVAKIA
LetMeRepair GmbH
Fichtestrasse 1a 02625 Bautzen service-sk@venta-air.com www.letmerepair.com

SPAIN
LetMeRepair GmbH
Fichtestrasse 1a 02625 Bautzen service-es@venta-air.com www.letmerepair.com

SOUTH AFRICA
EUROCARE Wellness
5 Star Business Park,
Unit 2, Persimmon Close, Honeydew, Johannesburg
Südafrika
Tel.: +27 11 888 3255 Fax: +27 11 888 9874 info@eurocarewellness. co.za

SOUTH KOREA
VENTA KOREA CO., LTD.
3/F., Seojin Bldg., 754,
Seolleung-ro, GangnamGu, Seoul 135-948, Korea
Tel.: +82 22 03 40 114 Fax: +82 22 03 40 119

UKRAINE
Venta-Centre Ukrein
Schlichtera, 11
Kharkov, Ukraine
Tel.: +38 057 752 72 72 Fax: +38 057 768 01 57 venta@venta.com.ua

www.venta-air.com/Service/Service-Support/
VENTA WORLD WIDE
www.venta-air.com/en_de/Venta-worldwide/

SAFETY INSTRUCTIONS

• This appliance is suitable for use by children over the age of 8 years and people with restricted physical, sensory, or mental capacities or lack of experience and knowledge, providing they are supervised or have received instructions on the safe use of the appliance and understand the existing hazards.
• Read the operating instructions completely before putting the appliance into operation and keep them for later reference.
• The appliance is not a toy for children.
• Cleaning and user maintenance may not be performed by children under the age of 8 years or without supervision.
• Keep the appliance and its power cable out of the reach of children under the age of 8 years.
• Improper use can damage the appliance and cause physical injuries.
• Plug the appliance into suitable power outlets only – the mains voltage must correspond to the nameplate data on the appliance.
• Only use the appliance with the following power cable: low-heat device socket with IEC 320 C5 cloverleaf connector.
• Never use the appliance if it has a damaged power cable.
• Disconnect the power plug before every cleaning or maintenance operation and before transportation of the appliance.
• Never use the appliance if it has been dropped or damaged in any other way.
• Electrical appliances should only be repaired by professional specialists. Amateur repairs could result in considerable danger to the user.
• Do not sit on the appliance and do not place any objects on it.
• Do not put any foreign objects into the appliance.
• Never immerse the appliance in water or any other liquid.
• Never overfill the appliance.
• Never transport or tilt the appliance when the tank is full.
• Never disconnect the power plug by pulling on the cable or with wet hands.
• The appliance should only be operated when it is completely assembled.
• Place the appliance on a stable surface which is flat and dry.
• Set up the appliance so that it cannot be knocked over, and so that no one can trip over it or the cable.
• Leave at least the following distances from other objects and walls:
  • At the front and above: 50 cm
  • At the left and right: 20 cm
  • At the back: 5 cm
• Maximum installation altitude: 2,000 meters
• Never cover or block the vents to prevent overheating/damage to the appliance.
• A persistent relative ambient humidity of more than 60%, especially in winter, can enable the formation of biological organisms.
• The design of the appliance and the cold evaporation technology make it impossible for water to leak directly from it in the form of droplets, vapour, mist or lime deposits, providing you use it correctly.
• Do not look directly at the UVC light.
• 
  UV radiation is dangerous to the eyes and skin. Do not operate the UVC lamp outside the unit.
• Do not manipulate the UVC unit in any way.
• Unintended use of the device or damage to the housing can lead to the escape of dangerous UVC radiation.
• UVC radiation, even at low doses, can cause damage to the eyes and skin.
• Never operate the device in case of a damaged UVC light.
• Only operate the appliance with original Venta accessories designed for the purpose. Do not use aromatic oils or other additives. Venta-Luftwäscher GmbH accepts no liability for damage due to aromatic oils or other unsuitable additives.
• If you do not use the appliance for several days or put it into storage for a longer period, empty the water tray completely, clean it and dry thoroughly to prevent odours or biological organisms from developing in standing water or water residues.
• Disconnect the power plug from the power supply when the appliance is not in use.
• Do not permit the area around the humidifier to become damp or wet. If dampness occurs, turn the output of the humidifier down. If the humidifier output volume cannot be turned down, use the humidifier intermittently. Do not allow absorbent materials, such as carpeting, curtains, drapes, or tablecloths, to become damp.
• Danger of chemical burns and swallowing. Keep new and used batteries out of the reach of children. This product contains button batteries. Swallowing button batteries can cause severe internal chemical burns and lead to death within 2 hours. Therefore, always keep the battery compartment securely closed. If the battery compartment does not close securely, do not use the product any more, remove the batteries and keep them out of the reach of children. If you suspect that batteries have been swallowed or have otherwise got into the body, get medical help immediately.