Summary of Contents for SMA Sunny Boy Smart Energy 5.0 SBSE5.0-50
Page 1
- Generate solar power, store and use it effectively The solution for the flexible and effective use of solar energy with added peace of mind in the event of power outage with Sunny Boy Smart Energy, SMA Energy Meter or Sunny Home Manager 2.0, secure power supply function and battery ENGLISH...
Secure Power Supply Operation ................21 Device function of Sunny Boy Smart Energy ......23 System Overview..............24 SMA Home Energy Solution with Sunny Boy Smart Energy as System Manager 24 SMA Home Energy Solution with Sunny Home Manager ........25 Interfaces and Functions............26 User Interface ......................
Page 3
SMA Speedwire......................28 6.13 Wi-Fi ..........................29 6.14 Wi-Fi connection to SMA 360° app and SMA Energy app ........29 Scope of Delivery..............30 Scope of Delivery of the Inverter................30 Scope of Delivery of SMA Energy Meter..............32 Scope of Delivery of Sunny Home Manager............32 Product Overview of the inverter ...........
Page 4
Table of Contents SMA Solar Technology AG 11.2.1 View from Below..................48 11.2.2 Interior View .................... 49 11.3 Connecting the Utility Grid ..................50 11.4 Connect the switch for secure power supply operation .......... 51 11.5 Connect the socket for secure power supply operation .......... 54 11.6...
Page 5
SMA Solar Technology AG Table of Contents 13.2.2.5 Establishing direct Wi-Fi connection with Wi-Fi network search................... 80 13.3 WPS function ......................81 13.3.1 Connection options with WPS ............... 81 13.3.2 Activating WPS for automatic connection..........81 13.3.3 Activating WPS for direct connection to a smart device ...... 81 13.4...
Page 6
Table of Contents SMA Solar Technology AG 18 Decommissioning ..............129 18.1 Disconnecting the Terminals from the Inverter............129 18.2 Disassembling the Inverter ..................129 18.3 Disposal ........................129 19 Replacing the Product.............. 130 20 Technical Data for Inverter............131 20.1...
Page 7
Legal Provisions Legal Provisions The information contained in these documents is the property of SMA Solar Technology AG. No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, be it electronic, mechanical, photographic, magnetic or otherwise, without the prior written permission of SMA Solar Technology AG.
Circuitry overviews provide the basic principle of how a system must be set up and connected. The latest version of this document and additional information about the SMA products can be found in PDF format and as an eManual at www.SMA-Solar.com. You can also call up the eManual via the user interface of the inverter.
1 Information on this Document SMA Solar Technology AG DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Communication" "Commissioning and configuration of reactive power control of sys- Technical Information tems in the low-voltage grid in accordance with VDE-AR-N-4105" "SMA GRID GUARD 10.0 - Grid Management Services via Inverter Technical Information and System Controller" "Efficiency and Derating" Technical Information Efficiency and derating behavior of the SMA inverters "Compatibility between common grid configurations and SMA in-...
The above list is not exhaustive. Contact us if you are unsure whether products by SMA Solar Technology AG are suitable for your application. The product must only be used in countries for which it is approved or released by SMA Solar Technology AG and the grid operator.
This document does not replace any regional, state, provincial, federal or national laws, regulations or standards that apply to the installation, electrical safety and use of the product. SMA Solar Technology AG assumes no responsibility for the compliance or non-compliance with such laws or codes in connection with the installation of the product.
Page 14
2 Safety SMA Solar Technology AG DANGER Danger to life due to electric shock when live components or DC cables are touched The DC cables connected to a battery or a PV module may be live. Touching live DC cables results in death or serious injury due to electric shock.
Page 15
SMA Solar Technology AG 2 Safety DANGER Danger to life due to electric shock in case of overvoltages and if surge protection is missing Overvoltages (e.g., in the event of a flash of lightning) can be further conducted into the building and to other connected devices in the same network via the network cables or other data cables if there is no surge protection.
Page 16
2 Safety SMA Solar Technology AG WARNING Danger to life due to fire or explosion when batteries are fully discharged A fire may occur due to incorrect charging of fully discharged batteries. This can result in death or serious injury.
Page 17
SMA Solar Technology AG 2 Safety NOTICE Damage to the system due to sand, dust and moisture ingress Sand, dust and moisture penetration can damage the products of the system and impair its functionality. • Only open the inverter if the humidity is within the thresholds and the environment is free of sand and dust.
Communication disturbances in the local network The IP address range 192.168.12.0 to 192.168.12.255 is occupied for communication amongst SMA products and for direct access to SMA products. Communication problems might occur if this IP address range is used in the local network.
System Components Sunny Boy Smart Energy In systems with multiple inverters and with one SMA Energy Meter, 1 Sunny Boy Smart Energy must be used as a System Manager, making it the central device for energy management in households with a PV system for self-consumption.
3 System Components SMA Solar Technology AG Either an SMA Energy Meter or a Sunny Home Manager can be used in the system. Both products record energy flows bidirectionally at the point of interconnection. The Sunny Boy Smart Energy as System Manager can perform the following tasks together with the energy meter: •...
As an alternative to SMA Home Storage, other approved batteries can also be used in the sys- tem. An updated list of the batteries approved by SMA Solar Technology AG can be found in the technical information "Approved Batteries and In- formation on Battery Communication Connection"...
Page 22
AC voltage is no longer being applied to the inverter. Switch and socket are not sold by SMA Solar Technol- ogy AG. When AC voltage is applied to the in- verter again, the secure power supply operation must be deactivated manually via the switch and the loads connected to another energy source.
SMA Solar Technology AG 4 Device function of Sunny Boy Smart Energy Device function of Sunny Boy Smart Energy In systems with multiple inverters, you have the option of using and configuring the Sunny Boy Smart Energy either as a System Manager or as a subordinate inverter.
5 System Overview SMA Solar Technology AG System Overview SMA Home Energy Solution with Sunny Boy Smart Energy as System Manager Figure 1: System with Sunny Boy Smart Energy as system manager and one energy meter HSS-SecurePowerSupply-SH-en-10 System Manual...
SMA Solar Technology AG 5 System Overview SMA Home Energy Solution with Sunny Home Manager Figure 2: System with Sunny Home Manager as the central device for energy management System Manual HSS-SecurePowerSupply-SH-en-10...
The inverter supports the display of balances for PV generation and battery charging and discharging in the Sunny Portal powered by ennexOS or in the SMA Energy App. When the inverter is used together with the SMA Energy Meter or the Sunny Home Manager, further and more detailed balances are displayed.
The inverter is equipped with a Modbus interface. The Modbus interface is deactivated by default and must be configured as needed. The Modbus interface of the supported SMA products is designed for industrial use – via SCADA systems, for example – and has the following tasks: •...
The time interval of SMA ShadeFix is usually 6 minutes. This means that the inverter determines the optimum operating point every 6 minutes. Depending on the PV system or shading situation, it may be useful to adjust the time interval.
There is a QR code on the inverter as standard. By scanning the QR Code attached to the product via the SMA 360° app or SMA Energy app, access to the product is established via Wi-Fi and the connection to the user interface is made automatically.
7 Scope of Delivery SMA Solar Technology AG Scope of Delivery Scope of Delivery of the Inverter Check the scope of delivery for completeness and any externally visible damage. Contact your distributor if the scope of delivery is incomplete or damaged.
Page 31
SMA Solar Technology AG 7 Scope of Delivery Position Quantity Designation Allen key 1/4 2-pole connector for connecting the switch for secure power supply operation, fast stop, and monitored DC-SPD 3-pole connector for connecting the multifunctional relay 4-pole connector for connecting the energy meter per RS485 Terminal blocks for connection of PV modules M32x1.5 cable gland with four-hole cable support sleeve with 2 dif-...
7 Scope of Delivery SMA Solar Technology AG Scope of Delivery of SMA Energy Meter Figure 4: Components included in scope of delivery Position Quantity Designation SMA Energy Meter (EMETER-20) Installation manual Scope of Delivery of Sunny Home Manager S U N N Y H...
SMA Easy Lock enclosure lock LEDs The LEDs indicate the operating state of the product. A label with a QR code to be scanned using the SMA apps Type label The type label clearly identifies the product. The type label must remain per- manently attached to the product.
Page 34
8 Product Overview of the inverter SMA Solar Technology AG Symbol Explanation Beware of electrical voltage The product operates at high voltages. Beware of hot surface The product can get hot during operation. Observe the documentations Observe all documentations supplied with the product.
SMA Solar Technology AG 8 Product Overview of the inverter LED Signals The LEDs indicate the operating state of the inverter. LED signal Explanation Green LED and red LED flash simultaneously (2 No country data set set s on and 2 s off) Operation of the inverter is stopped because no country data set is set.
Page 36
8 Product Overview of the inverter SMA Solar Technology AG LED signal Explanation Blue LED is off There is no active connection. All 3 LEDs are on Inverter update or booting procedure. HSS-SecurePowerSupply-SH-en-10 System Manual...
Mount the inverter. Mounting the Inverter Ensure that the requirements for the electrical connection Section 11.1, page 43 are fulfilled. Install the SMA Energy Meter or Sunny Home Manager. Manual of the SMA Energy Meter or Sunny Home Man- ager Mount the battery.
10 Mounting SMA Solar Technology AG 10 Mounting 10.1 Requirements for Mounting 10.1.1 Requirements for the mounting location of the inverter WARNING Danger to life due to fire or explosion Despite careful construction, electrical devices can cause fires. This can result in death or serious injury.
SMA Solar Technology AG 10 Mounting Figure 7: Permitted and prohibited mounting positions Also see: • Mounting the Inverter ⇒ page 40 10.1.3 Inverter Mounting Dimensions Position of the anchoring points (dimensions in mm (in)) System Manual HSS-SecurePowerSupply-SH-en-10...
10 Mounting SMA Solar Technology AG Also see: • Mounting the Inverter ⇒ page 40 10.1.4 Recommended inverter mounting clearances ☐ Recommended distances to walls, other devices and objects should be maintained. ☐ If multiple products are mounted in areas with high ambient temperatures, increase the clearances between the products and ensure sufficient fresh-air supply.
Page 41
SMA Solar Technology AG 10 Mounting Procedure: 1. Align the mounting bracket horizontally and mark the position of the drill holes. Use either the 2 holes in the center of the wall mounting bracket, or 1 hole each on the left and right.
Page 42
10 Mounting SMA Solar Technology AG 7. Engage the top and bottom rivets in the corresponding recesses. 8. Make sure that the inverter is securely attached by carefully moving the enclosure back and forth. Also see: • Recommended inverter mounting clearances ⇒ page 40 •...
30 mA or higher (for information on selecting a residual-current device, see Technical Information "Criteria for Selecting a Residual-Current Device" under www.SMA-Solar.com). Each inverter in the system must be connected to the utility grid via a separate residual-current device.
Page 44
For error-free operation, the ground potential at the neutral point of the transformer must be the same as that of the grounding conductor connection on the inverter. SMA Solar Technology AG recommends a bridge between N and grounding conductor at the point of interconnection to ensure error-free operation.
AC backup loads, type of cable, routing method, cable bundling, ambient temperature and maximum desired line losses (for calculation of line losses, see the design software "Sunny Design" from software version 2.0 at www.SMA-Solar.com). ☐ Insulation stripping length: 18 mm 11.1.6.2 Requirements for the PV cables The following requirements apply only to the PV+ and PV- cables.
11 Electrical Connection SMA Solar Technology AG ☐ The conductors must be solid or stranded wire. ☐ Conductor cross-section when using solid or stranded wire without bootlace ferrules: 1.5 mm² to 6 mm² ☐ Conductor cross-section when using bootlace ferrules: 1.5 mm² to 4 mm²...
AC backup loads, type of cable, routing method, cable bundling, ambient temperature and maximum desired line losses (for calculation of line losses, see the design software "Sunny Design" from software version 2.0 at www.SMA-Solar.com). Also see: • Connecting Additional Grounding ⇒ page 70...
11 Electrical Connection SMA Solar Technology AG 11.2 Overview of the Inverter's Connection Area 11.2.1 View from Below Figure 9: Bottom view of inverter Position Designation Enclosure opening for connecting the PV modules to input A and B Enclosure opening for connecting the PV modules to input C...
SMA Solar Technology AG 11 Electrical Connection 11.2.2 Interior View Figure 10: Connection Area of the Inverter Position Designation Terminal blocks +PVA-, +PVB- und +PVC- for connection of PV modules Connection terminals BAT+ and BAT - for connecting the battery power ca-...
11 Electrical Connection SMA Solar Technology AG 11.3 Connecting the Utility Grid 1. Disconnect the inverter from all voltage sources . 2. Remove the filler plug from the enclosure opening for connection to the utility grid. 3. Insert the M32x1.5 cable gland with seal insert into...
SMA Solar Technology AG 11 Electrical Connection 8. Pass the N and L through the ferrite and secure the ferrite with cable ties. 9. Connect N and L to the terminal block AC according to labeling. If necessary, open the terminal points with a flat-blade screwdriver (4 mm).
Page 52
11 Electrical Connection SMA Solar Technology AG 4. Insert the M32x1.5 cable gland with four-hole cable support sleeve for communication connections into the enclosure opening for connection to the multifunction relay and the switch for secure power supply operation and tighten it from the inside with the counter nut.
Page 53
SMA Solar Technology AG 11 Electrical Connection 10. Strip off the conductor insulation by 6 mm. 11. Release the conductor entries on the supplied 2-pole connector. 12. Connect the conductors to the supplied 2-pole connector. To do so, plug the conductors into the conductor entries and close the conductor entries.
11 Electrical Connection SMA Solar Technology AG 11.5 Connect the socket for secure power supply operation Requirements: ☐ The cables for the socket for secure power supply operation must be pre-assembled. Additionally required material (not included in the scope of delivery): ☐...
Page 55
SMA Solar Technology AG 11 Electrical Connection 7. Connect the grounding conductor to the busbar as short as possible without the conductor being under voltage. To do so, insert the conductor into the busbar against the stop and tighten the screw (PZ2, minimum torque 2.5 Nm).
SMA Solar Technology AG 11.6 Connecting the Network Cables The following action describes how you can connect the inverter to the local network and the SMA Energy Meter or Sunny Home Manager. If there are multiple inverters in the system, the SMA Energy Meter must be connected to the inverter that will be configured as System Manager.
Page 57
SMA Solar Technology AG 11 Electrical Connection 4. Insert the M32x1.5 cable gland with four-hole cable support sleeve for communication connections into the enclosure opening for connecting the network cables and tighten it from the inside with the counter nut.
Page 58
(e.g., via a router). 14. To connect the inverter to an SMA Energy Meter or an SMA Home Manager, connect the other end of the network cable to the SMA Energy Meter or to the Sunny Home Manager.
SMA Solar Technology AG 11 Electrical Connection 11.7 Connecting the Data Cable of the Battery Battery communication and switch for secure power supply operation use the same cable gland If a switch for secure power supply operation is to be connected, insert the battery communication cable into the cable support sleeve along with the switch connection cable for secure power supply operation and insert it into the inverter.
Page 60
11 Electrical Connection SMA Solar Technology AG 7. Use a cutter knife to cut an enclosure opening suitable for the battery communication cable into the four-hole cable support sleeve. 8. Insert the battery communication cable into the enclosure opening. 9. Press the cable support sleeve into the four-hole cable gland and guide the battery communication cable to the network port BATTERY.
SMA Solar Technology AG 11 Electrical Connection 11.8 Connection to the Multifunction Relay 11.8.1 Digital output (MFR) The multifunction relay (MFR) is a digital output that can be specifically configured to the system. In a system with multiple inverters, you must carry out the connection to the multifunction relay of the System Manager.
Page 62
11 Electrical Connection SMA Solar Technology AG 6. Insert the cable into a fitting enclosure opening of the four-hole cable support sleeve. In doing so, pierce the closed side of the enclosure opening. 7. Press the four-hole cable support sleeve with the cable into the cable gland and route the cable to the MFR slot on the communication assembly.
SMA Solar Technology AG 11 Electrical Connection 13. Plug the 3-pole connector into the socket MFR on the communication assembly. Observe the pin assignment. 14. Ensure that the connector is securely in place. 15. Ensure that all conductors are correctly connected.
11 Electrical Connection SMA Solar Technology AG 11.9.3 Connecting Signal Source to Digital Input GSI Network cable and fast-stop switch use the same cable gland If a fast-stop switch is to be connected, plug the network cables into the cable support sleeve along with the fast-stop switch connection cable and insert them into the inverter.
SMA Solar Technology AG 11 Electrical Connection 11. Connect the conductors to the supplied 2-pole connector. To do so, plug the conductors into the conductor entries and close the conductor entries. Observe the connector assignment. 12. If the communication assembly cover is mounted, remove the cover from the communication assembly.
Page 66
11 Electrical Connection SMA Solar Technology AG 2. Remove the adhesive tape from the enclosure opening for connecting the PV modules to inputs A and B. 3. Depending on the number of strings available, insert 1 or 2 M32x1.5 cable glands with four-hole cable...
Page 67
SMA Solar Technology AG 11 Electrical Connection 6. Plug the DC cables into one enclosure opening in each of the four-hole cable support sleeves. In doing so, pierce the closed side of the enclosure opening. 7. Strip the insulation of the DC cables by approx. 12 mm.
11 Electrical Connection SMA Solar Technology AG • Requirements for the PV cables ⇒ page 45 11.11 Connecting the power cable of the battery Requirements: ☐ The battery power cables must be pre-assembled. Procedure: 1. Disconnect the inverter from all voltage sources .
Page 69
SMA Solar Technology AG 11 Electrical Connection 6. Press the two-hole cable support sleeve including the battery power cables into the cable gland. 7. Route the battery power cables to the terminal block BAT+ and BAT-. 8. Connect the battery power cables to the terminal block BAT+ and BAT- according to the label.
11 Electrical Connection SMA Solar Technology AG 11.12 Connecting Additional Grounding If additional grounding or equipotential bonding is required locally, you can connect additional grounding to the product. This prevents touch current if the grounding conductor at the terminal for the AC cable fails.
(see Section 12.2, page 72). It provides an overview of the steps, which must be performed in the prescribed sequence. Procedure Commission all SMA Speedwire devices that Manual of the devices are to be subordinate to the System Manager (e.g., inverters, SMA Energy Meter).
If required, change the network configuration on Commissioning Assistant the welcome page. The automatic network con- figuration recommended by SMA Solar Technol- ogy AG via DHCP server is activated by default. Only change the network configurations if the default configuration is not suitable for your net- work.
If required, change the network configuration on Commissioning Assistant the welcome page. The automatic network con- figuration recommended by SMA Solar Technol- ogy AG via DHCP server is activated by default. Only change the network configurations if the default configuration is not suitable for your net- work.
Page 74
12 Commissioning SMA Solar Technology AG Procedure: 1. Make sure that the communication cables do not touch the AC or DC cables and that the cover for the connection area is attached. 2. Make sure that all EMC terminals are present and correctly attached to the enclosure.
Page 75
SMA Solar Technology AG 12 Commissioning 7. If the DC load-break switch was secured with a lock, open and remove the lock. 8. Hang the side covers on the hooks on the left and right of the mounting bracket and slide them downwards.
12 Commissioning SMA Solar Technology AG 17. If the red LED lights up, an event has occurred. Find out which event has occurred and, if necessary, initiate countermeasures. 18. Ensure that the inverter feeds in correctly. 12.5 Checking the Secure Power Supply Operation Requirements: ☐...
Internet connection can be the result. • SMA Solar Technology AG recommends using an Internet flat rate. • If you do not use a flat rate, you can set the amount of data transmission in the Sunny Portal powered by EnnexOS.
• Generally applicable access address: IP address manually assigned or assigned by the DHCP server (router) (identification via network scanner software or network configuration of the router). • Access address: https://SMA[serial number] (e.g. https://SMA0123456789) 13.2.1.2 Establishing a Connection via Ethernet in the local network Requirements: ☐...
Communication disturbances in the local network The IP address range 192.168.12.0 to 192.168.12.255 is occupied for communication amongst SMA products and for direct access to SMA products. Communication problems might occur if this IP address range is used in the local network.
• Access information for direct Wi-Fi connection ⇒ page 79 13.2.2.5 Establishing direct Wi-Fi connection with Wi-Fi network search 1. Search for Wi-Fi networks with your smart device. 2. Select the SSID of the product SMA[serial number] in the list with the detected Wi-Fi networks. HSS-SecurePowerSupply-SH-en-10...
☑ The login page of the user interface opens if the product has already been configured. 5. If the login page of the user interface does not open, enter the IP address 192.168.12.3 or, if your smart terminal supports mDNS services, SMA[serial number].local or https:// SMA[serial number] in the address bar of the web browser.
13 Using the System Manager SMA Solar Technology AG 13.4 Design of the User Interface Figure 12: Design of the User Interface Position Designation Description Focus navigation Enables the navigation between the following levels: • System • Device User settings Provides the following functions: •...
SMA Solar Technology AG 13 Using the System Manager 13.5 Access rights to the user interface 1 administrator is created during registration. As administrator, you can add further system users who can configure user rights or delete users. This gives users access to the system and to the devices recorded in the system.
13 Using the System Manager SMA Solar Technology AG You can use the following parameters to set the manual restart after an arc fault detection. Channel Name Settings Opera- Manual restart activated tion.ManRstr.IsOn Opera- Manual restart after arc detection tion.ManRstr.ManRstrA...
SMA Solar Technology AG 13 Using the System Manager Possible use Category Explanation Standardized measured voltage value Grid connection Standardized measured voltage value for Q(V) point from the point of interconnection. For this, you require a valid Q(V) configu- ration in the grid management ser- vices.
13 Using the System Manager SMA Solar Technology AG 2. Select the menu Configuration. 3. Select the menu item I/O configurations. 4. Select + to add a new configuration. 5. Select the type of the I/O channel Digital input. 6. Select the use for the digital input Signal fast stop.
SMA Solar Technology AG 13 Using the System Manager 13.10.2 Overview of used energy management profiles Figure 14: Overview of the used energy management profiles (example) This overview shows all energy management profiles that were activated at least once before. The energy management profile currently active is highlighted.
13 Using the System Manager SMA Solar Technology AG Setting option Explanation Adjustment If no value is specified for the Billing interval in the tariff, the option Imme- diate adjustment is always active. In this case, peak load shaving is con- trolled according to the instantaneous value of the grid supply at the point of interconnection.
SMA Solar Technology AG 13 Using the System Manager ☐ The user interface is open and you are logged in. Procedure: 1. Select the menu item Energy management in the menu Configuration. ☑ If no energy management profile has been created yet, the home page of the energy management opens.
13 Using the System Manager SMA Solar Technology AG ☐ At least 1 energy management profile has already been created. ☐ The user interface is open and you are logged in. Procedure: 1. Select the menu item Energy management in the menu Configuration.
☐ An update file with the desired firmware of the product must be available. You can download the update file, for example, from the product page under www.SMA-Solar.com. ☐ The user interface must be open and you must be logged in as Installer or Administrator.
13 Using the System Manager SMA Solar Technology AG 9. Select the menu item Event monitor. 10. Check the events to see whether the firmware update has been completed successfully. 13.13 Device Administration 13.13.1 Register Devices You can register new devices and add them to the system on system level. This is required, for example, if your system has been expanded.
SMA Solar Technology AG 13 Using the System Manager 3. Select the menu item Device properties. 4. Select the button [If you want to reset the device to the default settings, click here]. 5. Select [Reset]. 13.15 Deleting the Admin Account In case the password gets lost, the admin account can be reset and newly created.
14 Remove enclosure lid SMA Solar Technology AG 14 Remove enclosure lid 1. Ensure that the AC miniature circuit breaker is switched off and that it cannot be reconnected. 2. Ensure that the DC load-break switch of the inverter is in the O position.
Page 95
SMA Solar Technology AG 14 Remove enclosure lid 12. Remove the enclosure cover and place it to one side. 13. Disconnect the inverter from all voltage sources . System Manual HSS-SecurePowerSupply-SH-en-10...
15 Disconnecting the Inverter from Voltage Sources SMA Solar Technology AG 15 Disconnecting the Inverter from Voltage Sources Prior to performing any work on the inverter, always disconnect it from all voltage sources as described in this section. Always adhere to the prescribed sequence.
SMA Solar Technology AG 16 Cleaning 16 Cleaning System components exposed to soiling must be cleaned regularly to ensure that all products are free of dust, leaves, and other dirt. NOTICE Damage to system components due to cleaning agents The use of cleaning agents may cause damage to the system components and parts of the components.
17 Troubleshooting SMA Solar Technology AG 17 Troubleshooting 17.1 Event messages 17.1.1 Event 101 Event message: • Grid incident Explanation: The grid voltage or grid impedance at the connection point of the inverter is too high. The inverter has disconnected from the utility grid.
Page 99
SMA Solar Technology AG 17 Troubleshooting 17.1.3 Event 103 Event message: • Grid incident Explanation: The grid voltage or grid impedance at the connection point of the inverter is too high. The inverter has disconnected from the utility grid. Corrective measures: •...
Page 100
17 Troubleshooting SMA Solar Technology AG Explanation: The utility grid has been disconnected, the AC cable is damaged or the grid voltage at the connection point of the inverter is too low. The inverter has disconnected from the utility grid.
Page 101
SMA Solar Technology AG 17 Troubleshooting Explanation: The utility grid has been disconnected, the AC cable is damaged or the grid voltage at the connection point of the inverter is too low. The inverter has disconnected from the utility grid.
Page 102
17 Troubleshooting SMA Solar Technology AG Corrective measures: • If possible, check the grid voltage and observe how often fluctuations occur. If fluctuations occur frequently and this message is displayed often, contact the grid operator and request approval to change the operating parameters of the inverter. If the grid operator gives approval, discuss any changes to the operating parameters with the Service.
Page 103
SMA Solar Technology AG 17 Troubleshooting Explanation: The grid frequency is not within the permissible range. The inverter has disconnected from the utility grid. Corrective measures: • If possible, check the grid frequency and observe how often fluctuations occur. If fluctuations occur frequently and this message is displayed often, contact the grid operator and request approval to change the operating parameters of the inverter.
Page 104
17 Troubleshooting SMA Solar Technology AG 17.1.15 Event 701 Event message: • Frequency not permitted • Check parameter Explanation: The grid frequency is not within the permissible range. The inverter has disconnected from the utility grid. Corrective measures: • Check the AC wiring from the inverter to the feed-in meter.
Page 105
SMA Solar Technology AG 17 Troubleshooting • Check the AC voltages on the inverter connection. • If this message is still displayed, contact the Service. 17.1.18 Event 1101 Event message: • Installation fault • Check connection Explanation: A second line conductor is connected to N.
Page 106
17 Troubleshooting SMA Solar Technology AG Corrective measures: • Ensure that the country standard has been configured correctly. To do this, select the parameter Set country standard and check the value. 17.1.21 Event 3302 Event message: • Unstable operation Explanation: There is not enough power at the DC input of the inverter for stable operation.
Page 107
SMA Solar Technology AG 17 Troubleshooting Explanation: Overvoltage at the DC input. This can destroy the inverter. Corrective measures: • Immediately disconnect the inverter from all voltage sources. • Check whether the DC voltage is below the maximum input voltage of the inverter. If the DC voltage is below the maximum input voltage of the inverter, reconnect the DC cables to the inverter.
Page 108
17 Troubleshooting SMA Solar Technology AG Explanation: Overvoltage at the DC input. This can destroy the inverter. This message is signalized additionally by rapid flashing of the LEDs. Corrective measures: • Immediately disconnect the inverter from all voltage sources. • Check whether the DC voltage is below the maximum input voltage of the inverter. If the DC voltage is below the maximum input voltage of the inverter, reconnect the DC cables to the inverter.
Page 109
SMA Solar Technology AG 17 Troubleshooting Corrective measures: • Immediately disconnect the inverter from all voltage sources. • Check whether the DC voltage is below the maximum input voltage of the inverter. If the DC voltage is below the maximum input voltage of the inverter, reconnect the DC cables to the inverter.
Page 110
17 Troubleshooting SMA Solar Technology AG Corrective measures: • Check the PV system for ground faults. • Check the battery and DC cabling for ground faults. 17.1.31 Event 3701 Event message: • Residual current too high • Check generator Explanation: The inverter detected a residual current due to brief grounding of the PV modules, the battery, or the DC wiring.
Page 111
SMA Solar Technology AG 17 Troubleshooting 17.1.33 Event 3902 Event message: • Waiting for DC start conditions • Start conditions not met Explanation: The feed-in conditions for the utility grid are not yet fulfilled. Corrective measures: • Check whether a new firmware version is available for the inverter and the battery. If a newer version is available, perform the firmware update.
Page 112
17 Troubleshooting SMA Solar Technology AG Explanation: The displayed input is in reverse polarity or reverse current has been detected in the input. Corrective measures: • Check the correct polarity of the connected PV modules. • Ensure correct design and circuitry of the PV array.
Page 113
SMA Solar Technology AG 17 Troubleshooting 17.1.38 Event 4017 Event message: • Reverse currents or input X polarity reversed • Check generator Explanation: The displayed input is in reverse polarity or reverse current has been detected in the input. Corrective measures: •...
Page 114
17 Troubleshooting SMA Solar Technology AG Explanation: The cause must be determined by the Service. Corrective measures: • Contact Service. 17.1.41 Event 6501 Event message: • Self-diagnosis • Overtemperature Explanation: The inverter has switched off due to excessive temperature. Corrective measures: •...
Page 115
SMA Solar Technology AG 17 Troubleshooting • Overtemperature Explanation: The inverter has switched off due to excessive temperature. Corrective measures: • Clean the cooling fins on the rear of the enclosure and the air ducts on the top using a soft brush.
Page 116
17 Troubleshooting SMA Solar Technology AG Corrective measures: • Check the grid voltage and connection on the inverter. If the grid voltage lies outside the permissible range due to local grid conditions, ask your grid operator if the voltage can be adjusted at the feed-in point or if it would be acceptable to change the monitored operating limits.
Page 117
SMA Solar Technology AG 17 Troubleshooting 17.1.50 Event 6901 Event message: • Self-diagnosis > Input B defective Explanation: Polarity error on the inverter. Corrective measures: • Check whether a string is connected to input B. • Contact Service. 17.1.51 Event 7001 Event message: •...
Page 118
17 Troubleshooting SMA Solar Technology AG Explanation: Fan is always on. Corrective measures: • Contact Service. 17.1.54 Event 7015 Event message: • Fault sensor interior temperature Explanation: A temperature sensor in the inverter is defective and the inverter interrupts the feed-in operation. The cause must be determined by the Service.
Page 119
SMA Solar Technology AG 17 Troubleshooting 17.1.57 Event 7801 Event message: • Fault overvoltage protector Explanation: One or more surge arresters have tripped or one or more surge arresters are not inserted correctly. Corrective measures: • Ensure that the surge arrester is inserted correctly.
Page 120
SMA Solar Technology AG 17.1.60 Event 8205 Event message: • Arc fault detection self-test successful. Explanation: The self-test of SMA ArcFix has been completed successfully. 17.1.61 Event 8708 Event message: • Timeout in communication for active power limitation Explanation: Communication to the system control absent. Depending on the fallback setting, either the last received values will be retained or the active power will be limited to the set percentage value of the inverter nominal power.
Page 121
SMA Solar Technology AG 17 Troubleshooting Explanation: Communication to the system control absent. Corrective measures: • Ensure that the connection to the System Manager is intact and that no cables are damaged or that no plugs have been pulled. 17.1.64 Event 9007 Event message: •...
Page 122
17 Troubleshooting SMA Solar Technology AG • With DC lines laid in parallel, another inverter in the system has caused the Sunspec signal to be overwritten. Corrective measures: • Check the settings of the rapid shutdown function and ensure that the operating mode selected is selected according to the DC disconnection unit used.
Page 123
SMA Solar Technology AG 17 Troubleshooting 17.1.70 Event 9101 Event message: • AC voltage calibration failed. Explanation: An error has occurred during calibration. The cause must be determined by the Service. Corrective measures: • Contact Service. 17.1.71 Event 9107 Event message: •...
Page 124
17 Troubleshooting SMA Solar Technology AG Explanation: A short circuit occurred at the socket for manual secure power supply operation. Corrective measures: • Ensure that the socket is correctly wired. • Ensure that the load connected to the socket is working correctly.
SMA Solar Technology AG 17 Troubleshooting 17.1.77 Event 9395 Event message: • Battery separated externally Explanation: The DC power connection to the battery was disconnected. 17.1.78 Event 29252 Event message: • SPS mode not available Explanation: SPS mode is not started because the connection to the utility grid is still active.
17 Troubleshooting SMA Solar Technology AG • Checking the PV System for Ground Faults ⇒ page 126 17.3 Checking the PV System for Ground Faults If the red LED is glowing and the event number 3501, 3601 or 3701 is being displayed in the Results menu on the inverter user interface, there may be a ground fault present.
Page 127
SMA Solar Technology AG 17 Troubleshooting Figure 15: Schematic diagram of the measurement Required equipment: ☐ Suitable device for safe disconnection and short-circuiting ☐ Measuring device for insulation resistance Device required for safe disconnection and short-circuiting of the PV modules The insulation resistance can only be measured with a suitable device for safe disconnection and short-circuiting of the PV modules.
17 Troubleshooting SMA Solar Technology AG 17.4 Manual restart after electric arc You can use the following parameter to resume feed-in operation after an electric arc has been detected. Channel Name Settings Operation.OpMod General operating mode Start HSS-SecurePowerSupply-SH-en-10 System Manual...
SMA Solar Technology AG 18 Decommissioning 18 Decommissioning 18.1 Disconnecting the Terminals from the Inverter 18.2 Disassembling the Inverter CAUTION Risk of injury due to weight of product Injuries may result if the product is lifted incorrectly or dropped while being transported or mounted.
SMA Solar Technology AG 19 Replacing the Product Under fault conditions, an SMA product in the system may need to be replaced. If this is the case, you will receive a replacement device from SMA Solar Technology AG. If you received a replacement device, replace the defective product with the replacement device as described below.
SMA Solar Technology AG 20 Technical Data for Inverter 20 Technical Data for Inverter 20.1 General Data Width x height x depth 500 mm x 586 mm x 236 mm Weight 17.5 kg Length x width x height of the packaging 760 mm x 580 mm x 350 mm Transport weight 23 kg...
20 Technical Data for Inverter SMA Solar Technology AG 20.2 DC input of PV SBSE3.6-50 SBSE4.0-50 SBSE5.0-50 SBSE6.0-50 Maximum power 7200 Wp STC 8000 Wp STC 10000 Wp STC 12000 Wp STC of PV array Maximum input 600 V 600 V 600 V 600 V...
25 A 30 A current Warning! Danger of fire due to use of non-approved batteries. Only use batteries approved by SMA Solar Technology AG (technical information with list of approved batteries at www.SMA-Solar.com). Depending on the configured country data set System Manual...
Page 134
20 Technical Data for Inverter SMA Solar Technology AG SBSE3.6-50 SBSE4.0-50 SBSE5.0-50 SBSE6.0-50 Maximum output 488 A 488 A 488 A 488 A current under fault conditions Total harmonic < 3 % < 3 % < 3 % < 3 % distortion of the output current with total harmonic dis- tortion of the AC voltage <2%, and...
Reset time 5 ms Maximum cable length 100 m 20.7 Communication SMA devices Max. 5 inverters with SMA Speedwire and 1 energy meter, 100 Mbit/s I/O systems and meters Ethernet, 10/100 Mbit/s, Modbus TCP 20.8 Data Storage Capacity 1-minute values 7 days 5-minute values 7 days...
Insulation monitoring: R > 120 kΩ All-pole sensitive residual-current monitoring unit Available Residual-current device (RCD) Compatible with Type A and Type B SMA ArcFix arc-fault circuit interrupter Available Active anti-islanding method Frequency shift 20.11 Climatic Conditions Installation in accordance with IEC 60721-3-4, Class 4K26 Extended temperature range -25°C to +60°C...
SMA Solar Technology AG 21 Contact 21 Contact If you have technical problems with our products, please contact the SMA Service Line. The following data is required in order to provide you with the necessary assistance: • Device type • Serial number •...
Need help?
Do you have a question about the Sunny Boy Smart Energy 5.0 SBSE5.0-50 and is the answer not in the manual?
Questions and answers