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Check the following guide for a possible correction to a
before contacting customer service.
C h e
www.apexdigitalinc.com/
Trouble Shooting Guide
MPTOMS AND
CORRECTIO
Symptom
Correction
No power
* Connect the power plug into the wall outlet securely.
No picture
* Verify the connection from the DVD video output to the TV video input. Then switch TV to
appropriate mode (video 1)
* Connect the video cable into the jacks securely. Refer to your television owners manual.
No sound
* Connect the audio cables into the jacks securely.
* Verify the connection from the DVD audio output to the TV or receiver audio input. Then switch
to the appropriate source on the receiver. Refer to your audio amplifier owners manual.
Picture Appears Soft | + Use ENHANCE
video effect feature. Refer to page 26
or too much edge
enhancement
Black & White
picture
* Damaged S connector (bent pin)
The playback
* A small amount of picture distortion may appear because of a poor quality video/sound transfer
picture has
to disc. This is especially true of some discs manufactured
between 1997-1998.
occasional distortion | * Scratched disc
Brightness is
* Connect the DVD player directly through the TV and not through any other source. What you're
unstable or noises
viewing is the effect of the copy protection circuitry required on all DVD players.
are produced on
* If you don't have a video input on your TV, you must purchase an RF adapter from your dealer.
playback pictures
* Place the disc with the graphics side up.
* Place the disc on the disc tray correctly inside the guide.
* Make sure the disc is free from scratches & fingerprints.
The DVD video
player does not start
playback
* Press the SETUP button to turn off the menu screen.
* Cancel the parental lock function or change the parental lock level. (The Pre-set password is
3308.)
* Turn the power off then disconnect the power plug and reinsert it back into the wall. Retry again.
* Use region 1 discs only.
MP3 won't read disc | + Reburn disc as the software edition used may not be compatible with the player. Check web
or it skips
site for instruction.
* Use new editions of software such as Voyetra Audiostation 4, Adaptec's "Easy CD Creator" or
NTI.
* Make sure MP3 file are not encoded with a variable bit rate such as provided by Real Networks.
The remote control
* Replace the batteries with new ones.
does not work
* Operate the remote control within about 7m.
properly
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