Dormakaba Axessor Apexx User Manual
Dormakaba Axessor Apexx User Manual

Dormakaba Axessor Apexx User Manual

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Axessor Apexx
Keypad User Guide
802.0622 Rev A - 02/2024
Original document
EN

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Summary of Contents for Dormakaba Axessor Apexx

  • Page 1 Axessor Apexx Keypad User Guide 802.0622 Rev A - 02/2024 Original document...
  • Page 2: Table Of Contents

    Axessor Apexx Keypad Display Screen - Keypad Menu ......................7 Axessor Apexx Keypad - Main Menu Options - Overview ...........................7 Axessor Apexx Keypad - Main Menu Options - Overview .......................... 8 Axessor Apexx Keypad - Menu (No Locks Commissioned) ........................8 Axessor Apexx Keypad - Directory Sync Mode ............................
  • Page 3 10.5.1 Manage Users – Steps: ....................................21 10.5.1.1 Manage Users – Add User: ................................21 10.5.1.2 Manage Users – User Status: ................................ 22 10.5.1.3 Manage Users – Edit User: ................................22 10.5.1.4 Manage Users – Delete User: ................................ 23 10.6 Time/Date ........................................23 10.6.1 Time/Date –...
  • Page 4: Introduction

    1. Introduction This guide outlines general information regarding the using and programming of Axessor Apexx Keypads, including descriptions of the physical layout of the keypad, the keypad’s menu system, and using the keypad to setup and configure all the equipment in your Apexx lock system. This guide assumes the installer has knowledge of electrical, mechanical, and computer concepts, as well as having familiarity with safe lock systems and associated components.
  • Page 5: Security Precautions

    2. This device must accept any interference, including interference that may cause undesired operation of the device. L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : L’appareil ne doit pas produire de brouillage.
  • Page 6: Axessor Apexx Keypad Layout

    2. Axessor Apexx Keypad Layout Display screen – Monochrome display showing Icon-based menu options for system setup and configuration. 2. Numeric Keys – (0-9) Used primarily for entering User Credentials, PINs, and changing settings. 3. Back/Cancel Key – This key is most often used to exit from one section of the menu and return to the previous screen.
  • Page 7: Axessor Apexx Keypad Display Screen

    The Axessor has three distinct modes: Status Screen, Sleep Mode, and the Keypad Menu. 2.1.1 Axessor Apexx Keypad Display Screen - Status Screen The Status Screen consists of many important icons and display elements that show the current state of the Locking System and the devices it is comprised of.
  • Page 8: Axessor Apexx Keypad Display Screen - Sleep Mode

    2.1.2 Axessor Apexx Keypad Display Screen - Sleep Mode After a prolonged period of inactivity wherein no keypresses have occurred, the Axessor Apexx Keypad will enter Sleep Mode. When in Sleep Mode, pressing the Enter key will bring you to the Main Menu, and pressing Back key will bring you to the Status Screen.
  • Page 9: Axessor Apexx Keypad - Main Menu Options - Overview

    Axessor Apexx Keypad - Main Menu Options - Overview Menu Icon Name Description Who Can Access? (Default) Allows the user the ability to add new locks, keypads, and Add Devices Administrator eBoxes to the system. Allows a user with immediate time lock privilege to force a...
  • Page 10: Axessor Apexx Keypad - Directory Sync Mode

    Axessor Apexx Keypad - Directory Sync Mode Lock Systems that consist of an Apexx eBox and a networked connection to a computer hosting the Apexx Series Software allow an administrative software user the ability to use the software to configure and change the lock system settings.
  • Page 11: Factory Mode

    Can only view the Holidays assigned to your lock system Holiday Time Locks when using the keypad. To create, view, edit, or delete Holiday Time Lock schedules, you must use Apexx Series Software. Shelve N/A (no change) Security N/A (no change) N/A (no change), though firmware updates can also be done FW Update through the software using a networked connection instead...
  • Page 12: Dual Mode

    If running Duress through the eBox, the duress signal would not be sent in the event of a IMPORTANT power loss. For this reason, dormakaba recommends that the Duress signal be run directly from a lock to the alarm system.
  • Page 13: User Permissions

    6. User Permissions The following table outlines the unique permissions of each of the three default User Types (Administrator, Manager, User). Permission Administrator (Default) Manager (Default) User (Default) When new Manager users are created, they can be assigned to When new non- all locks, some locks, or no locks.
  • Page 14: Initial Setup - Commissioning Your First Lock And Creating An Administrator User

    Can change buzzer volume Can change LCD brightness Can change keypad brightness Can set Time/Date (DST Observed, time zone, AM/PM, date/time format) Can Activate USB enable for PC comms Can modify Time Lock schedules and Immediate Time Lock Can clear Battery Open indicator 7.
  • Page 15: Entering User Credentials

    “Select Group” > Select a Group by highlighting the group name and press the Enter key, then scroll to the bottom of the screen and highlight the word “Save”, then press the Enter key. “Initial Commissioning...” appears on the display screen. After a brief period, “Administrator Setup Success”...
  • Page 16: Navigating The Axessor Apexx Keypad Menu - Main Menu

    9. Navigating the Axessor Apexx Keypad Menu – Main Menu Lock Information The Lock Information screen allows the user to view basic information for all connected locks. An icon will appear for each lock containing the lock number and a visual representation of the state of the...
  • Page 17: System Information

    System Information The System Information screen allows the user to view basic system information. 9.2.1 System Information – Steps: “System Information” From the keypad main menu, highlight the icon, then press the Enter key. 2. Use the directional arrows to scroll up/down through the system details. The following information is viewable on the System Information screen: Time: Displays the system time in the chosen format (to configure, see Time/Date) Date: Displays the system date in the chosen format (to configure, see Time/Date)
  • Page 18: Unlock

    Unlock The Unlock screen allows the user to lock/unlock any safe lock that the user is authorized to access. 9.3.1 Unlock – Steps: “Unlock” From the keypad main menu, highlight the icon, then press the Enter key. 2. A list of all safe locks in the system appears on the display screen, including the lock number, name, and an icon representing the status of the lock.
  • Page 19: Unlock - Timed Locks And Time Delays

    9.3.2 Unlock – Timed Locks and Time Delays If an unlock attempt is made when a Timed Lock is not in its open window, the Keypad display will indicate how much time remains until the locks open window. Hitting the BAK button will close this message. In the case of multiple time locks, the messages will display in order of importance: Immediate Timed Lock, Holiday Timed Lock, then Weekly Timed Lock.
  • Page 20: Language

    Enter key to return to the Main Menu Advanced Menu “Navigating The Advanced Menu contains a variety of advanced features and settings. See the the Axessor Apexx Keypad Menu – Advanced Menu” section for more details. 10. Navigating the Axessor Apexx Keypad Menu - Advanced Menu 10.1...
  • Page 21: Add Devices - Steps

    10.2.1 Add Devices – Steps: In the Advanced Menu, highlight the “Add Devices” icon, then press the Enter key. “Checking System” > A system check is performed, and the number of devices found is shown on the display screen. Press the Enter key to view all found devices.
  • Page 22: Change Pin

    10.4 Change PIN The Change PIN screen allows you to change the PIN of the User who is currently logged in. 10.4.1 Change Pin – Steps: “Change PIN” 1. In the Advanced Menu, highlight the icon, then press the Enter key. “Enter New PIN”...
  • Page 23: Manage Users - User Status

    then select “Save” by pressing the Enter key. “Select Locks” > Select the Locks that you want this User to have access to by using the direc- tional arrows to highlight one of the locks, then press the Enter key. A checkmark will ap- pear next to the lock name when it has been selected.
  • Page 24: Manage Users - Delete User

    “Save” then scroll to the bottom of the screen and highlight then press the Enter key. “Select Locks” > Select the Locks that you want this User to have access to by using the direc- tional arrows to highlight one of the locks, then press the Enter key.
  • Page 25: Time/Date - Steps

    10.6.1 Time/Date – Steps: In the Advanced Menu, highlight the “Time/Date” icon, then press the Enter key. 2. To change Time and Date settings, scroll to highlight the setting you want to change, and press the Enter key. Each setting is described below: “Clock”...
  • Page 26: System Settings

    10.7 System Settings System Settings screen allows you to view and configure the following settings: Display brightness, Keypad brightness, Beep level, Duress, Open Confirmation Window time, and PIN length. NOTICE: This menu option will appear only if you are an Administrative User (Administrator, or Manager) or a Custom Role user with this permission 10.7.1 System Settings –...
  • Page 27 “Select Table” > if you’ve selected a Lock, use the keypad to select the audit table you want to view (Main Table, FW Update), then press the Enter key to view the audits. 4. A list of the 50 most recent audits will appear on the keypad’s display screen. Use the directional arrows to scroll through the list of audits, then press the Back key to return to the previous screen.
  • Page 28: Audit Codes

    10.8.2 Audit Codes Audit Audit Audit Audit Definition Audit Definition Audit Definition Code Code Code Power Event (Power Up, Power Invalid Credential Attempt Battery Critical on Open Down, Wake Up, Go to Sleep) Keypad Open Changed Language Wrong Try Penalty start Keypad Open Acknowledging Changed Duress setting Duress Code...
  • Page 29: Network

    10.9 Network The Network screen allows the user to set up their safe lock system to work with a networked connection. Once the networked connection between the lock system (using an Apexx eBox) and computer has been established, the system is in Directory Sync Mode. Refer to the Axessor Apexx Keypad - Directory Sync Mode section for further details.
  • Page 30 “End Point” – allows you to setup, view, and configure the End Point (your computer or server hosting the Apexx Series Software). Use the directional arrows to highlight one of the following menu items, then press Enter key: “Mode” - set the communication mode. Use the directional arrows to highlight “Local Server”...
  • Page 31: Pc Connect

    10.10 PC Connect The PC Connect screen allows the user to connect to a PC using the keypad’s USB-C port (locat- ed on the left side of the keypad) NOTICE: This menu option will appear only if you are a Custom Role user with the permission ‘Enable USB for Audits Only’...
  • Page 32: Weekly Time Lock

    10.12 Weekly Time Lock The Weekly Time Lock screen allows the user to create a custom schedule, view downloaded schedules, and apply these Time Lock schedules to locks in your system. NOTICE: This menu option will appear only if you are an Administrator or a Custom Role user with this permission 10.12.1 About Weekly Time Lock Schedules Weekly Time Lock Schedules are a 7-day locking schedule consisting of user defined Locking Periods during...
  • Page 33: Holiday Time Locks

    NOTICE: both the hour and minute fields are two-digit. For a single-digit hour (1, 2, 3, etc.), you must enter a leading “0” (01, 02, 03, etc.) Use the numeric keys to enter an End Time. Press the Enter key when complete. Repeat steps a, b, and c for all other days of the week, then press the Back key to return to the Weekly Time Lock main screen.
  • Page 34: Creating A New Holiday Time Lock Schedule

    10.13.1.1 Creating a New Holiday Time Lock Schedule: From the Holiday Time Lock menu, use the directional arrows to highlight “New Holiday” , then press the Enter key. “Enter Start Date” > Use the numeric keys to enter a Start Date. As you enter each number, the highlighted portion of the time will advance automatically.
  • Page 35: Shelve

    10.14 Shelve The Shelve screen allows the user the ability to reset locks, keypads, and eBoxes to factory mode. NOTICE: This menu option will appear only if you are an Administrator or a Custom Role user with this permission. Important! Ensure that the lock system is constantly powered while shelving any devices. NOTICE Power disruption of any kind may result in the device becoming non-responsive 10.14.1...
  • Page 36: Security

    10.15 Security The Security screen allows the user to generate and utilize new CAN Bus security keys. The Apexx keypads, locks, and eBox all communicate to each other via the CAN bus. The security keys used on the CAN bus are changed automatically by the system in certain instances but can also be changed by the user manually at will.
  • Page 37: Fw Update

    10.16 FW Update The FW (firmware) Update screen allows you to update the firmware of any of the devices on the CAN bus using a USB connection. If your lock system includes an eBox, you also have the option of using the Apexx Series Software to perform firmware updates over a networked connection.
  • Page 38 An authorized Software User initiates the firmware update process by using Apexx Series Software to push the firmware files to the lock system devices (keypad, lock, eBox). Once you have used Apexx Series Software to perform an update to your IP Connected lock system’s firmware, an authorized Lock User must perform the following steps at the keypad to complete the firmware update process: “New Firmware Available”...
  • Page 39: Appendix A: Release Notes

    In order to give quantified disclosures of a product’s environmental impact through its entire Electronic Access & Data life cycle, dormakaba provides Environmental Product Escape and Rescue Systems Lodging Systems Declarations (EPD), based on holistic life cycle assessments.

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