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USER MANUAL

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Summary of Contents for TCL 50 XL 5G

  • Page 1 USER MANUAL...
  • Page 2 About this Manual Thank you for choosing the TCL 50 XL 5G. In order to maintain your device in optimal condition, please read this manual and keep it for future reference.
  • Page 3: Table Of Contents

    Table of Contents Getting Started ..................3 Overview .................... 3 Setup ....................6 Home Screen ..................7 Status Bar .................... 8 About Your Phone ................. 9 Power On/Off ..................9 Battery ....................10 Personalize Your Phone ............... 11 Language ..................11 Date &...
  • Page 4 Google Applications ................31 Security & Privacy ................34 App security ..................34 Device unlock ..................34 Account security ................34 Device finders ................... 34 System & updates ................34 Privacy ....................34 FOTA Upgrade ..................35 Safety and Regulatory Information ............36 Troubleshooting ..................
  • Page 5: Getting Started

    Getting Started ........ Overview Microphone Front camera Microphone Headset connector Speaker USB Type-C...
  • Page 6 Flash Back camera SIM and microSD tray Volume keys Power key/ Fingerprint key...
  • Page 7 Recent Apps button • Touch to open a card view of applications you've worked with recently. Swipe up on the screen to remove a specific thumbnail from the list, or touch Clear all to remove all thumbnails from the list. Home button •...
  • Page 8: Setup

    Setup Inserting or removing the SIM/microSD card You must insert your Nano SIM card to make phone calls using your network. Your phone only supports Nano SIM cards. In order to avoid damaging your phone, do not attempt to insert other SIM types, such as Mini or Micro cards.
  • Page 9: Home Screen

    Home Screen You can bring all of the items that you use most frequently (applications, shortcuts, widgets, folders) to your Home screen for quick access. Touch the Home button to switch to the Home screen. Status bar • Status/Notification indicators •...
  • Page 10: Status Bar

    Status Bar The Status bar appears at the top of your Home screen. Icons indicating your phone's status and new notification alerts appear in the Status bar. Icon Status Icon Status Bluetooth active Battery (fully charged) ® Wi-Fi active New message ®...
  • Page 11: About Your Phone

    About Your Phone ......Power On/Off Hold down the Power key until the phone powers on, unlock your phone (Swipe, Pattern, PIN, Password, Face unlock, or Fingerprint) if necessary. Once unlocked, Home screen is displayed. If you do not know your PIN code or forget it, contact your network carrier. Be sure to keep your PIN code secure.
  • Page 12: Battery

    Battery To optimize your battery life, you may do the following: Turn on power saving mode • Go to Settings > Smart Manager > Battery. • Select one saving mode and touch to activate. Lower screen brightness • Go to Settings > Display > Brightness level •...
  • Page 13: Personalize Your Phone

    Personalize Your Phone ....Language Your device supports multiple languages. To change your phone language: • Go to Settings > System > Languages > System languages. • Touch + Add a language to select a language from the language list. Date &...
  • Page 14: Display

    Display Dark theme Your screen will become black in this mode, which makes it easier to look at your screen or read in dim light. Eye comfort mode Eye comfort mode can effectively reduce blue light radiation and adjust the color temperature to relieve eye fatigue.
  • Page 15: Digital Wellbeing & Parental Controls

    Adjusting tones • Go to Settings > Sound & vibration > Phone ringtone and Vibration & haptics. • You may select ringtones for phone, notification, alarm as well as other sounds. Adjusting other sounds All other sounds that are related to dial pad, screen locking, touch and power on &...
  • Page 16: Apps And Features

    Apps and Features ......Phone ............Making a call To make a call, touch Touch to send a message, block the number or view call details Show the dial pad Favorite numbers Contacts Call logs...
  • Page 17 Suggested numbers are displayed as you enter numbers on the dial pad. Touch and hold to access voicemail Enter the desired number from the dial pad and touch to place the call. You can also select a contact from Favorites , Recents or Contacts touching the tabs.
  • Page 18 Answering or rejecting a call When you receive a call: • Slide up to answer; • Slide down to reject; • Touch to reject the call by sending a preset message. To mute the ringtone of an incoming call, press the Volume key. Voicemail Your voicemail is provided by your network to avoid missing calls.
  • Page 19: Contacts

    Contacts ............ Contacts enables quick and easy access to the contact you want to reach. You can view and create contacts on your phone and synchronize them with your Gmail contacts or other applications on the web or on your phone. Adding a contact Touch in the contact list to create a new contact.
  • Page 20 Editing your contacts in the contact details screen to edit. When finished, touch SAVE to Touch save. Add to/remove from Favorites Touch a contact to view details then touch to add the contact to favorites. Touch the star to remove a contact from favorites. Deleting a contact From the contact list screen: •...
  • Page 21 Sharing a contact You can share a single contact with others by sending the contact's vCard to them via Email, Messages, and Bluetooth. Select a contact you want to share, touch Available options From the contact list, you may also make further changes to settings by touching Settings My info Touch to set up your profile...
  • Page 22: Messages

    Messages ..........Use the messaging app to send and receive text (SMS) and multimedia (MMS) messages. Creating a message On the Messaging list screen, touch to write text/multimedia messages. Add recipients Type the text message Insert emoticons Sending a text message •...
  • Page 23 Sending a multimedia message MMS enables you to send video clips, images, audios, location, etc. to other compatible mobile devices and e-mail addresses. • Enter the recipient's phone number in the To bar. • Touch the Text bar to enter the text of the message. •...
  • Page 24: Calendar

    Calendar ............. You can use Calendar to keep track of important meetings, appointments, etc. To access the function, touch the Google folder from the Home screen, then touch Calendar. Viewing calendars You can display the Calendar in Schedule, Day, 3 days, Week or Month view. Touch and select your desired calendar view.
  • Page 25 To quickly create an event from the Day, 3 Day, or Week views, touch an empty spot to select a target area which will then turn into , and touch the icon to create the new event. Deleting or editing an event •...
  • Page 26: Camera

    Camera ............Before using the camera, make sure that you remove the protective lens cover to avoid it affecting your picture quality. Launch Camera There are multiple ways to open the Camera app. From the Home Screen Touch Camera Using a shortcut key Simply double-press the Power key to open the camera.
  • Page 27 Touch to access settings. Zoom in/out Switch between front/back camera Take a photo Pinch fingers together to zoom out, or spread fingers apart to zoom in Super macro: Tap to access super macro mode. 4cm is the best macro shooting distance. View the photos or videos you have taken To take a photo The screen acts as the viewfinder.
  • Page 28: Photos

    Photos ............Google Photos stores your photos and videos. It also automatically analyzes photos and organizes them into groups, so that you can quickly find the photos you need. • Touch the picture/video directly to view or play. • Slide left/right to view previous or next pictures/videos.
  • Page 29 Working with pictures You can work with pictures by rotating or cropping them, sharing them with friends, setting them as a contact photo or wallpaper, etc. Find the picture you want to work on, and touch the picture in the full-screen picture view.
  • Page 30: Clock

    Clock ............To access clock, swipe up from the Home screen, touch Clock. Setting world clocks • Touch Clock on the clock screen. • Touch to add a time zone. Setting alarms Touch Alarm to enter. • Turn on to enable the alarm. to add a new alarm, touch OK to save.
  • Page 31: Gmail

    Gmail ............Setting up Gmail To set up your email account, touch the Google folder from the Home screen, then select Gmail Select to add an email address. An email setup process will guide you through the steps to set up an email account.
  • Page 32 > Cc/Bcc to add a copy or a blind carbon copy to the • If necessary, touch message. • Enter the subject and the content of the message. • Touch to add an attachment. and Save draft • If you do not want to send the mail right away, you can touch or touch the Back key to save a copy.
  • Page 33: Google Applications

    Google Applications ......Google apps are preinstalled on your phone to improve work efficiency and help you enjoy life. This manual briefly introduces the apps. For detailed features and user guides, refer to related websites or the introduction provided in the apps. You are recommended to register with a Google Account to enjoy full functionality.
  • Page 34 YouTube YouTube is an online video-sharing application where users can upload, view, and share videos. Available content includes video clips, TV clips, music videos, and other content such as video blogging, short original videos, and educational videos. It supports a streaming function that allows you to start watching videos almost as soon as they begin downloading from the internet.
  • Page 35 Play Store Serves as the official app store for the Android operating system, allowing users to browse and download applications and games. Applications are either free of charge or at a cost. In Play Store, search for the app you need, download it and then follow the installation guide to install the app.
  • Page 36: Security & Privacy

    Security & Privacy ......From the Home screen, touch Settings > Security & privacy to access the following security settings. App security Play Protect regularly checks your apps and device for harmful behavior. You will be notified if any security risks are found. Device unlock Screen lock Select one method such as Swipe, Pattern, PIN, or Password to unlock the screen.
  • Page 37: Fota Upgrade

    FOTA Upgrade Use the FOTA (Firmware Over The Air) upgrade to update your phone's software. To access updates, from the app list, touch Settings > System > System Update. Turn on data connection or Wi-Fi before searching for updates. With Wi-Fi turned on, the system is able to discover if a new firmware version is available and if so, begin to download it automatically.
  • Page 38: Safety And Regulatory Information

    Safety and Regulatory Information ... Safety and Use We recommend that you read this chapter carefully before using your mobile device. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.
  • Page 39 PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. Privacy Please note that you must respect the laws and regulations of your jurisdiction or other jurisdiction(s) where you will use your mobile device regarding taking photographs and recording sounds with your mobile device.
  • Page 40 (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 41 This device has been tested and certified for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids.
  • Page 42 • Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60ºC. • Do not disassemble or open crush, bend or deform, puncture or shred. • Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.
  • Page 43 The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance. Recycling Information For more information on Electronic Recycling: 1) Visit TCL Electronic Recycling Program website at https://www.tcl.com/us/en/ mobile/accessibility-compliance/tcl-mobile-electronic-recycling-program.html 2) Call TCL US Customer Support at 1-855-224-4228.
  • Page 44: Troubleshooting

    Troubleshooting ........ Before contacting the service center, you are advised to follow the instructions below: • To have optimal operation, fully charge the battery. • To improve the phone’s performance, remove unnecessary files or apps on your phone. • To update your system software, use the System update command in your phone’s settings.
  • Page 45 • When abroad, check that the voltage input is compatible. • Check that the charging port is secured or it’s not damaged. My phone can't connect to a network or "No service" is displayed • Try connecting to the network by moving to another physical location. •...
  • Page 46 • Check your subscription status. • Make sure that you have not barred outgoing calls. • Make sure that your phone is not in airplane mode. My phone can't receive incoming calls • Make sure that your phone is switched on and connected to a network. •...
  • Page 47 When I select a number from my contacts, the number can't be dialed • Make sure that you have correctly recorded the number in your file. • Make sure that you have selected the country code when calling an international number.
  • Page 48 • Check that you have marked the USB debugging checkbox. • Check that your computer meets the requirements for Smart Suite installation. • Make sure that you’re using the right cable from the box. I can't download new files • Make sure that there is enough phone storage space for your download. •...
  • Page 49 After Factory data reset is performed, I can't use my phone without entering Google Account credentials • After reset is performed, you must enter the original Google Account credentials that were used on this phone. • If you don’t remember your Google Account credentials, complete Google Account recovery procedures.

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