Thermador T36BT110NS Use And Care Manual page 29

Issue
Ice cube production is low.
The ice maker is not functioning.
The appliance hums, bubbles,
buzzes, gargles, clicks, crackles or
rumbles.
The cameras are making a clicking
sound.
The appliance makes noises.
21.1 Power failure
During a power failure, the temperature in the appliance
rises; this reduces the storage time and the quality of the
frozen food.
Notes
Open the appliance as little as possible during a power
¡
failure and do not place any other food in the appliance.
21.2 Conducting an appliance self-test
Your appliance has an appliance self-test which displays
faults that can be eliminated by your customer service.
Switch off the appliance.
1.
Cause and troubleshooting
Switch off the appliance.
1.
Disconnect the appliance from the power supply.
2.
Unplug the power plug or switch off the circuit breaker in the fuse box.
Reconnect the appliance after 5 minutes.
3.
If the fault persists, call customer service. → Page 30
4.
Ice cube production is switched off.
Switch on ice cube production.
▶
There is no water being supplied to the appliance.
Ensure that there is a water supply and that the shut-off valve on the water
▶
connection is open.
Contact an installer if necessary.
Kink in the water hose.
Turn off the water supply and straighten the kink in water hose.
▶
If necessary, replace the water hose.
Fault in the ice maker.
Switch off the appliance.
1.
Disconnect the appliance from the power supply.
2.
Unplug the power plug or switch off the circuit breaker in the fuse box.
Reconnect the appliance after 5 minutes.
3.
If the fault persists, call customer service. → Page 30
4.
Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant is flowing
through the pipes. The motor, switches, solenoid valves or water valves are
switching on or off. Automatic defrosting is running. Ice cubes fall into the ice
storage container.
No action required.
Not an issue. Standby mode is finishing and the cameras are being calibrated. Data
is not being exchanged.
No action required.
The appliance is not level.
Align the appliance using a bubble level and the screw feet.
▶
Fittings wobble or stick.
Check the removable fittings and, if required, replace these.
▶
Bottles or containers are touching.
Move the bottles or containers away from each other.
▶
Super freezing is switched on.
No action required.
Check the quality of the food immediately after a power
¡
failure.
– Dispose of any frozen food that has defrosted and is
warmer than 41 °F (5 °C).
– Cook or fry slightly thawed frozen food, and then
either consume it or freeze it again.
Connect the appliance to the electricity supply after 5
2.
minutes. → Page 8
If, at the end of the appliance self-test, 5 audible signals
a
sound, inform customer service.
Troubleshooting en-us
29