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8
Troubleshooting
Please review this list before calling the
service. It will save your time and money.
This list includes frequent complaints that
are not arising from defective workmanship
or material usage. Some of thefeatures
described here may not exist in your
product.
The refrigerator does not operate.
•
The plug is not inserted into the socket
correctly. >>> Insert the plug into the socket
securely.
•
The fuse of the socket which your
refrigerator is connected to or the main fuse
have blown out. >>>Check the fuse.
Condensation on the side wall of the
fridge compartment (MULTIZONE, COOL
CONTROL and FLEXI ZONE).
•
Door has been opened frequently. >>>Do
not open and close the door of refrigerator
frequently.
•
Ambient is very humid. >>>Do not install
your refrigerator into highly humid places.
•
Food containing liquid is stored in open
containers. >>>Do not store food with liquid
content in open containers.
•
Door of the refrigerator is left ajar. >>>
Close the door of the refrigerator.
•
Thermostat is set to a very cold level.>>>
Set the thermostat to a suitable level.
Compressor is not running
•
Protective thermic of the compressor will
blow out during sudden power failures or
plug-out plug-ins as the refrigerant pressure
in the cooling system of the refrigerator has
not been balanced yet. The refrigerator will
start running approximately after 6 minutes.
Please call the service if the refrigerator
does not startup at the end of this period.
•
The fridge is in defrost cycle. >>>This is
normal for a full-automatically defrosting
refrigerator. Defrosting cycle occurs
periodically.
•
The refrigerator is not plugged into the
socket. >>>Make sure that the plug is fit
into the socket.
•
Temperature settings are not made
correctly. >>> Select the suitable
temperature value.
•
There is a power outage. >>>Refrigerator
returns to normal operation when the power
restores.
The operation noise increases when the
refrigerator is running.
•
The operating performance of the
refrigerator may change due to the changes
in the ambient temperature. It is normal and
not a fault.
The refrigerator is running frequently or for a
long time.
•
New product may be wider than the
previous one. Larger refrigerators operate
for a longer period of time.
•
The room temperature may be high. >>> It
is normal that the product operates for
longer periods in hot ambient.
•
The refrigerator might be plugged in
recently or might be loaded with food. >>>
When the refrigerator is plugged in or
loaded with food recently, it will take longer
for it to attain the set temperature. This is
normal.
•
Large amounts of hot food might be put in
the refrigerator recently. >>>Do not put hot
food into the refrigerator.
•
Doors might be opened frequently or left
ajar for a long time. >>>The warm air that
has entered into the refrigerator causes the
refrigerator to run for longer periods. Do not
open the doors frequently.
•
Freezer or fridge compartment door might
be left ajar. >>>Check if the doors are
closed completely.
•
The refrigerator is adjusted to a very low
temperature. >>>Adjust the refrigerator
temperature to a warmer degree and wait
until the temperature is achieved.
•
Door seal of the fridge or freezer may be
soiled, worn out, broken or not properly
seated. >>> Clean or replace the seal.
Damaged/broken seal causes the
refrigerator to run for a longer period of time
in order to maintain the current
temperature.
Freezer temperature is very low while the fridge
temperature is sufficient.
•
The freezer temperature is adjusted to a
very low value. >>>Adjust the freezer
temperature to a warmer degree and check.
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