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MOBILUS mobiWAN Troubleshooting Manual

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mobiWAN
Troubleshooting
Updated: August 2023
Saxon House, 3rd Floor
Mobilus Labs © 2023
48 Southwark Street
London, SE1 1UN

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Summary of Contents for MOBILUS mobiWAN

  • Page 1 Troubleshooting Updated: August 2023 Saxon House, 3rd Floor Mobilus Labs © 2023 48 Southwark Street London, SE1 1UN...
  • Page 2 Introduction For set-up and operation instructions please refer to the mobiWAN user manual included within the mobiWAN packaging box as well as available in PDF. Topics: Comfort ● Audio Quality ● mobiWAN with Conferencing Apps / Phone Calls ● mobiWAN with Radios and PTT Apps ●...
  • Page 3 Slide them up and down to your preferred position, positioning to the back of the head when using ear muffs often helps users with maintaining comfort levels. At present mobiWAN is designed for use with MSA V Gard hard hat with Fas-Trac III ●...
  • Page 4: Audio Quality

    On’. You may need to speak louder for a clear signal when in noisy mode, although this tends to happen naturally when in a high noise environment. Speak confidently and clearly. Imagine you are speaking ‘into’ a microphone. The mobiWAN ●...
  • Page 5 VoIP Conferencing Apps (i.e. MS Teams/ Phone Calls.) MS Teams: Set up and user procedure for when using mobiWAN with MS Teams conference call: Before pairing the mobiWAN with the host device ensure that it is in Headset Mode ●...
  • Page 6: Phone Call

    ‘lock in’ on the mobiWAN. It is best practice therefore in particularly loud environments for all participants to mute when not speaking, either through the mobiWAN mute button, or by muting...
  • Page 7 Radio / Walkie Talkie or PTT Voice App (i.e. ESChat) When using mobiWAN with a Push-to-Talk PTT device such as a walkie talkie radio with Bluetooth, or a PTT app such as MS Teams Walkie Talkie, or ESChat, please use the following configuration:...
  • Page 8: Troubleshooting

    You are in a noisy Disconnect the Bluetooth connection they are speaking to me environment and/or using a to the mobiWAN. Long Press the Left PTT app or device using Button to toggle Headset/Radio Mode “Headset Mode” until you hear “Radio Mode”.
  • Page 9 Scan the QR code inside the mobiWAN packaging with your smart device Option 2 On the Mobilus Website here If you have any questions or would like support with this process please contact your Mobilus rep or Robert Hamilton at robert@mobiluslabs.com Mobilus Labs © 2023...