Trouble Shooting Guide - Zojirushi NEURO FUZZY NS-LAC05 Operating Instructions Manual

CHECK HERE BEFORE CALLING FOR SERVICE
TROUBLE SHOOTING GUIDE
• Please check the following points before calling for service.
Problems
[
> • Cause (Points to check)
Rice is cooked too p
hard or too soft.:
^
•If the rice is cooked on a tilted surface, the texture of the rice
may vary as the amount of water becomes too much or too little.
•The texture of rice varies depending on the brand of the rice,
where it was harvested, and how long it was stored (new crop
P> or old crop).
•The texture of rice varies depending on the room and water
temperatures.
•Using the Timer may result in softer rice.
•Using the Quick Cooking menu may result in harder rice.
Rice is scorched.:
[
•Rice grain or foreign objects may be adhered to the Heating
Plate, Center Sensor, or to the outside of the Inner Cooking
Pan.
^ •Rice may not have been rinsed sufficiently and too much bran
may be left.
•The Inner Cooking Pan may be deformed.
Boiiing over whiie p
cooking.:
^
•Is another menu other than PORRIDGE selected when cooking
porridge?
•Did you remember to set the Inner Lid?
•Rice may not have been rinsed sufficiently and too much bran
may be left.
•The Inner Cooking Pan may be deformed.
Not able to cook or
keys do not
[
operate.:
•Did you plug in the Power Plug?
•Does the display show "E01" or "E02"? -► go to P23
•Is the Keep Warm lamp turned on? -► Press the RESET key
and then press the COOKING key again.
Steam comes out
from the gap
between the Outer
[
Lid and the Main
Body.:
V •Please check if the Inner Lid is deformed or the Inner Lid
Gasket is damaged.