ASTRO A50 Instruction Manual page 13

3. Next, turn on your Xbox One and wait for it to load to the home screen. Turn on your
controller and once fully connected to the console.
4. Once connected the Xbox One will prompt you to update the controller and Stereo
Adapter. To do this, insert the micro-USB into the top of the controller and into the USB
port on the side of the Xbox One.
5. Connect the AG1 to the controller after updating.
6. Navigate to the Setting menu from the dashboard. You can find this in Pinned
applications or under the Games & Apps menu. Navigate to the Kinect option and
under there disable the Kinect microphone (if applicable).
7. Go back to the settings menu and open up the display and sound settings menu.
Under the HDMI Audio Menu Select "Off" and under the Optical Audio Menu select
Bitstream Out. This will create a new menu below Optical audio. In this menu select
Dolby Digital.
8. Turn your A50s on and ensure they are paired to the TxD and game and voice balance
on the left ear is at 50/50. You are now ready to use your A50s.
Headset is no long charging or powering on A50 Gen 2
●
If the A50 headset is not responding to on/off press and hold the power button to begin
pairing the unit. Once it turns white and begins to flash, press the button again and see if the
headset powers off.
Allow the A50 headset to completely drain the battery.
If these steps did not alleviate the issues you were experiencing, please contact us here:
astrogaming.com/contact/
I cannot hear players in chat A50 Gen 2
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Make sure the A50 headset and TxD are synced together. To do this, turn on the A50. After the
headset is fully on, press and hold the power button on the A50 headset until it begins
flashing white. Once flashing, press and hold the power button on the TxD until it begins to
flash white as well. Both should flash white and return to being red.
Make sure the USB Connections on your console and TxD are fully inserted.
A50 Wireless Headset Xbox FAQs 13