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STORAGE INSTRUCTIONS
1. Remove all ornaments and decorations.
2. Disassemble the tree from the top to the bottom. Start with the tree top and gently lift
straight up to remove from section below and fold all branches toward the pole.
3. In case of difficulty separating the tree pole (trunk), apply a small amount of lubricant at
the joint and rotate the upper pole in both directions. Lift up the upper pole again.
4. Continue by gently lifting straight up each section(s) from the section below and fold all
branches toward the pole until the bottom section is removed from the tree stand.
5. Carefully place all tree sections into shipping box and tape (not included) it shut.
6. When not in use, please store your tree in a cool, dry place away from sunlight. Exposing
your tree to excessive heat or humidity may damage your tree.
LOOSE HINGE PIN
1. Extra hinge pins are included for repairing the hinges.
Place the branch into the slot of the bracket.
2. Insert a new hinge pin through the hole and secure
using the retainer washer. (See Fig. D)
SPARE PARTS
Each tree includes hinge pins and washers. If extra parts are needed, please contact our customer service center.
CUSTOMER SERVICE FOR CHRISTMAS TREES
For any questions, assistance, or missing parts, Do Not Return To Place Of Purchase. Please contact
us at 1-888-919-0070 or visit our website at www.polygroupstore.com. One of our customer service
representatives will be happy to assist you.
Tree ID#:
Tree UPC#:
Store Purchased:
Specify Problem:
TREE ID# IS LOCATED ON END PANEL OF BOX. TREE ID# IS REQUIRED WHEN REQUESTING REPLACEMENT PARTS.
Customer Name:
Address(No P.O. Boxes):
City & State:
Zip Code:
Day Phone:
Date Purchased:
2
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