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Customer Service
08
CERAGEM massage chairs are warranted for a period of ONE year
against
1. Missing materials from the Product at the time of delivery;
2. Defects in the manufacturing of materials used for the Product at
3. Failure of the Product to correspond with the description in the
4. Major defects in the functional department, such as :
· Skeletal steel frame failure
· Airbag failure
· Power failure
· Remote control failure
· Massage ball failure
· Recline tension mechanism failure
Subject to the following
Any replacement parts shall be sent to the address of the original
purchaser, replaced parts may be required to be shipped back to
CERAGEM at its discretion; to benefit under this warranty,
CERAGEM must be notified of any defect within 14 days of the
occurrence of such defect via an image or video of the relevant
defect sent electronically to ceragem.co.kr/customer/ and after
inspection and acceptance by CERAGEM to the extent permitted
under the applicable Federal and State law of the United States of
America, all parts replaced or repaired under this warranty shall be
warranted for the remainder of the designated Warranty Period.
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the time of delivery;
applicable contract of sale at the time of delivery; and
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