Ravelli Hoop 7 Steel Use And Maintenance Manual
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Ravelli Hoop 7 Steel Use And Maintenance Manual

Ravelli Hoop 7 Steel Use And Maintenance Manual

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  • Page 1 Hoop 7 Steel Hoop 9 Steel...
  • Page 2 INFORMATION ON SOLID FUEL HEATING APPLIANCES According to Regulation (EU) No. 1185/2015 Manufacturer Aico Model identifier(s) Hoop 7 Steel Brand Ravelli Indirect heating functionality Direct heat output 6,4 kW Indirect heat output -- kW Other η Preferred fuel Space heating emissions at...
  • Page 3 INFORMATION ON SOLID FUEL HEATING APPLIANCES According to Regulation (EU) No. 1185/2015 Manufacturer Aico Model identifier(s) Hoop 9 Steel Brand Ravelli Indirect heating functionality Direct heat output 8,4 kW Indirect heat output -- kW Other η Preferred fuel Space heating emissions at...

  • Page 5: Preface

    Incorrect installation, maintenance and improper use of the product relieve the Manufacturer of all liability deriving from use of the stove. For further information and requirements contact your Ravelli-authorised Technical Assistance Centre. All rights reserved. No part of this instructions manual can be reproduced or transmitted through any electronic or mechanical means, including photocopies, recordings or any other storage system, for other purposes that are not exclusively use by the buy- er’s staff, without the express written consent of the Manufacturer.

  • Page 6: Table Of Contents

    TECHNICAL CHARACTERISTICS ....................16 Technical Data ................................. 16 Minimum clearances from combustible materials ....................17 Measurements ................................. 17 Technical diagram Hoop 7 Steel - Hoop 9 Steel ....................17 Main parts ................................18 Description of operation ............................18 Automatic cleaning system ............................ 18 Recharge the fuel ..............................
  • Page 7 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.7 “SETTINGS” MENU ........................47 Settings ..................................47 Stove configuration ..............................49 Wi-Fi ..................................64 Stove details ................................65 Events history ................................66 Statistics................................... 67 Factory reset ................................68 User data .................................. 69 Change password..............................70 Terms and conditions .............................

  • Page 8: Identification

    T. + 39 030 7402939 info@ravelligroup.it www.ravelligroup.it Reference standards The stoves Hoop 7 Steel - Hoop 9 Steel that this manual refers to are compliant with the regulation: 305/2011, CONSTRUCTION PRODUCT REGULATION and the following directives 2014/53/EU (RED) 2011/65/EU 2015/863/EU, 2017/2102/EU, (RoHS)

  • Page 9: Label

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.9 Label Model: Hoop 7 Steel Model: Hoop 9 Steel APPARECCHIO PER IL RISCALDAMENTO DOMESTICO ALIMENTATO A PELLET DI LEGNO APPARECCHIO PER IL RISCALDAMENTO DOMESTICO ALIMENTATO A PELLET DI LEGNO RESIDENTIAL SPACE HEATING APPLIANCE FIRED BY WOOD PELLETS RESIDENTIAL SPACE HEATING APPLIANCE FIRED BY WOOD PELLETS APPAREIL DE CHAUFFAGE DOMESTIQUE À...

  • Page 10: Warranty

    Info and problems Dealers authorised by Ravelli use a trained Technical Service Centre network to meet the Customer’s requirements. For any informa- tion or request for assistance, please contact your Dealer or the Technical Service Centre.

  • Page 11: General Information

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.11 GENERAL INFORMATION Supply and safe-keeping The manual is supplied in printed format. Keep this manual safe, with the appliance, so that the user can consult it easily. The manual is an integral part, for safety reasons, therefore: •...

  • Page 12: Safety Measures

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.12 SAFETY MEASURES General safety warnings ��Read this instructions manual carefully before appliance installation and use. Failure to observe the instructions set forth herein can void the warranty and/or cause damage to property and/or people. ⚠...

  • Page 13: Residual Risks

    Use and maintenance manual Hoop Pag.13 ⚠ Only use original spare parts. Any tampering and/or replacements that have not been authorised by Ravelli can pose a danger to the user’s safety. ⚠ In the event of particularly adverse weather conditions, the safety systems could intervene and switch off the appliance.

  • Page 14: Description Of The Appliance

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.14 DESCRIPTION OF THE APPLIANCE Intended use The appliance in question is intended for: Operation Allowed fuel Forbidden Setting Domestic space Pellet Any fuel other Residential heating by than the burning: permitted ones. Commercial The appliance is designed and built to work safely if: •...

  • Page 15: Characteristics Of The Fuel

    A2 and B. Ravelli recommends using wood pellet classified A1 and A2 according to the EN ISO 17225-2:2014 standard, or certified DIN PLUS (more restrictive than the A1 class) or ONORM M 7135. Pellet may be light or dark coloured, it is normally bagged into bags that show the name of the producer, the main characteristics and classification according to standards.

  • Page 16: Technical Characteristics

    The data shown here is provided as a guideline and is not binding, and may change based on what type and quality of wood is used. Ravelli reserves the right to make any changes in order to improve product performance.

  • Page 17: Minimum Clearances From Combustible Materials

    Y1 Frontale 1000 Z Soffitto Measurements Units of Hoop 7 Steel - Dimensions measurement Hoop 9 Steel Height 1115 Width Depth Weight Technical diagram Hoop 7 Steel - Hoop 9 Steel 50 AIR INLET 80 SMOKE OUTLET (OPTIONAL) 80 SMOKE OUTLET...

  • Page 18: Main Parts

    All this can be done remotely, using the application available for your phone. Ravelli’s patented cleaning system minimises maintenance by the user. There is no longer any need to clean the brazier before each lighting and all cleaning operations are reduced to a minimum.

  • Page 19: User Training

    User training Once installation is complete, the user must always be fully trained in the functions and characteristics of the stove by the technician authorized by Ravelli to ensure optimal and safe use. The training should cover the following topics: •...

  • Page 20: Shipping And Installation

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.20 SHIPPING AND INSTALLATION Safety warnings for transportation and installation �� The appliance must be installed by a qualified technician, who must issue a declaration of conformity of the system to the purchaser, taking full responsibility for appliance installation and correct operation. ��...

  • Page 21: Set-Ups For The Smoke Evacuation System

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.21 ⚠ Set-ups for the smoke evacuation system Be careful when building the smoke evacuation system and observe the regulations in force in the country where the appliance is installed. �� The Manufacturer will not be held liable for incorrectly sized and non-regulation smoke evacuation systems. Smoke ducts and fittings The term smoke duct indicates all ducts that connect the combustion equipment to the chimney.
  • Page 22 �� Ravelli shall not be held liable if these precautions are not followed. Requirements for the installation premises The appliance installation room must be sufficiently ventilated. To fulfil this requisite it is necessary to equip the room with an air intake connected to the outdoors.
  • Page 23 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.23 Installation example This type of installation (See Fig.1) requires an insulated chimney pot, even if the entire conduit is installed inside the building. Besides, the structure must be inserted into a properly ventilated skylight shaft.
  • Page 24 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.24 This type of installation (See Fig.4) requires an insulated chimney pot, even if the entire smoke conduit is installed outside the Protection from rain building. In the lower part of the chimney there is a "T" type fitting installed with inspection cap.

  • Page 25: Connections

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.25 CONNECTIONS �� The connections must be set up by a technician that is qualified and/or authorised by the Manufacturer. �� By the installer the type of cable, with relative section, to be installed in case of replacement is: H05RR-F sez.3G0,75 Connection with external air intake To make the connection with an external air intake, proceed as follows: Step...

  • Page 26: Electrical Connection

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.26 Electrical connection The plug of the stove’s power cable must only be connected after the installation and assembly has been completed of the appliance, and must remain accessible after installation. To make the electrical connection, proceed as described below: First connect the power cable to the plug on the back of the stove and then to a wall socket.

  • Page 27: Connection Diagram Hoop 7 Steel - Hoop 9 Steel

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.27 Connection diagram Hoop 7 Steel - Hoop 9 Steel AUTOMATIC CLEANING SYSTEM FUSE (5A) P.E. EP18 POWER P.E. 230V AC Hall sensor 1 IGNITER CAND - N FLUE FAN Hall sensor 1 CAND - L V.FUMI - N...

  • Page 28: Preliminary Procedures

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.28 PRELIMINARY PROCEDURES Pellet loading The first operation to do before turning on the product is to fill the fuel hopper (pellet) preferably using a special pan. Do not empty the bag directly into the hopper to avoid loading in sawdust or other foreign elements that could prevent the appliance from working properly and to avoid spilling pellets outside of the hopper.
  • Page 29 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.29 Once the application has been downloaded and installed, proceed as follows. Accept the suggested conditions while using the App. Fig. 1 Fig. 2...

  • Page 30: Creating An Account

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.30 Creating an account To create a new account, if you do not already have one, select “I don’t have an account” Then: • enter an Email address; confirm the Email address entered in the first field; •...
  • Page 31 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.31 You will receive an email to complete the registration. Open the email you received and select “Verify Mail” (Fig. 6). A screen will open in which you will need to confirm your email again (Fig 7). By selecting “Submit”...
  • Page 32 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.32 Fig. 9 Fig. 8 Fig. 10...

  • Page 33: Password Recovery

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.33 Password recovery If you already have an account but do not remember your password, select “Forgot password?” and enter the email associated to the account that you wish to recover the password for. Fig.

  • Page 34: Conditions Of Use

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.34 Conditions of use The next step to create an account is to accept the conditions of use. The two essential conditions to use the app are presented in underlined characters. The other conditions are completely optional. Fig.

  • Page 35: Connecting A Stove

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.35 Connecting a stove Once you have accepted the terms and conditions of use, proceed with choosing the correct option based on whether • you wish to associate the application to a NEW STOVE; •...
  • Page 36 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.36 Scan the QR code located either on the back of the body of the stove or on the check sheet, in the bubble-wrap bag contained inside the hopper. Alternatively, enter the 16-character code manually - in the example provided here, the stove code is 2044000107157716.
  • Page 37 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.37 Manually enter the stove label (Fig. 20) or choose a name from the suggestions (Fig. 21). Fig. 20 Fig. 21...
  • Page 38 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.38 Select the Wi-Fi network and enter the password. Then choose the stove installation profile. Fig. 22 Fig. 23...
  • Page 39 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.39 ⚠ Before preloading the auger, be sure you have filled the pellet hopper and check that the auger is not already full. During preloading do not open the stove door. After filling the stove hopper, start auger preloading. This operation can be skipped by clicking on “Forward”.
  • Page 40 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.40 Connection error with new stove If this message appears “This stove is already setup. Do you want to request an access permission?” (Fig. 26), check: • that the stove has not already been configured with a different account. If the account in use is the only one that has been configured thus far for the system, contact assistance through Email support@apifire.it with subject line “Stove already configured”;...
  • Page 41 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.41 Connection with an already configured stove ONLY use this option if an “owner account” has already been defined (see previous paragraph “Connecting a new stove”). One can ask the “owner” for access for editing or read-only on a previously configured stove. Proceed as follows: •...
  • Page 42 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.42 • a dialog box will open (Fig. 29) • in “Serial code” enter the stove code manually (all 16 characters, no spaces) • in “Message” it is not compulsory to enter anything •...
  • Page 43 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.43 • select “Due date” to decide for how much time you wish to control the stove (Fig. 31) • Confirm with “Send request” (Fig. 32) • The request (if entered correctly) will appear as “pending confirmation” Fig.
  • Page 44 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.44 After filling in the request, it will be displayed from the stove’s “owner” account: • in the “owner” account, on the “Remote control” page, the “You have 1 request for access to the stove” notification will appear at the bottom;...

  • Page 45: Remote Control Or Home Page

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.45 REMOTE CONTROL OR HOME PAGE Description The remote control is composed of: Stove label Main menu Switching on button Stove status Desired temperature Desired operating power Type of power management Current stove Current room temperature power Room probe enabled...

  • Page 46: Navigation Tree

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.46 Navigation tree History Remote control Planning Main Menu My stoves Supporto/Email Settings Fig. 37...

  • Page 47: Settings" Menu

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.47 “SETTINGS” MENU Settings From the remote control (or home page) press the icon to access the main menu. Then press the to access the “Settings” menu. Fig. 38 Fig. 39 �� This icon is only visible when the stove is connected to Bluetooth.
  • Page 48 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.48 Scroll the page to see the full list of possible settings. Press the required item to open its editing or viewing screen. Fig. 40 Fig. 41 Settings Sub-menu Description Stove configuration To edit some parameters Wi-Fi To choose the Wi-Fi network to connect the appliance to Stove details...

  • Page 49: Stove Configuration

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.49 Stove configuration From the list of settings, select the first “Stove configuration” item. From this screen it is possible to edit all of the stove parameters. Parameters list Parameter Description Settable values Default values Stove label Enter the stove label...
  • Page 50 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.50 “Stove label” setting It is possible to enter or change the stove label, up to a maximum of 20 characters. Fig. 42 Fig. 43...
  • Page 51 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.51 “Manual preload” function �� To preload the stove manually, it must be connected via Bluetooth. To manually start the auger (stove off) proceed as follows: Fig. 44 Fig. 45...
  • Page 52 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.52 On the other hand, to pause it: Fig. 46 Fig. 47...
  • Page 53 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.53 “Fan speed zone 1” function �� This function can only be used with the stove on (Fig. 49), otherwise it cannot be changed (Fig. 48). You can choose between manual or automatic operation. If manual operation is chosen, the fan speed can be changed.
  • Page 54 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.54 “Pellet mode” function Optimal combustion depends on various factors (installation type, operating and maintenance conditions, pellet type, etc...) As a general rule, at the end of combustion, if a lot of residue remains in the fire pot, it is advisable to edit the combustion configurations (by increasing the value) until you achieve the most satisfying solution.
  • Page 55 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.55 “Stand-by” function By enabling this function the appliance reaches the desired room temperature and then switches off. If this function is not enabled, the appliance modulates its operation by not switching off. To enable this function press “On”.
  • Page 56 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.56 “Silence buzzer” function �� This function can only be used when an alarm is present, otherwise it will not be usable. To silence the buzzer temporarily, press “Silence”. Fig. 53...
  • Page 57 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.57 “Enable/disable buzzer” function To permanently enable/disable the buzzer, press the “Enable” or “Disable” button. Fig. 54...
  • Page 58 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.58 “Reset planning” function To reset planning press “Reset”. Fig. 55...
  • Page 59 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.59 “Delayed ignition” function This function allows you to delay switching on the appliance only if this is switched off and if the schedule has not been enabled. It will be possible to delay switching on the appliance by a minimum of 15 minutes to a maximum of 8 hours by using the keys .
  • Page 60 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.60 “Delayed shutdown” function This function allows you to delay switching off the appliance only if this is switched on and if the schedule has not been enabled. It will be possible to delay switching off the appliance by a minimum of 15 minutes to a maximum of 8 hours by using the .
  • Page 61 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.61 “Offset zone 1” function This function is used to correctly read room temperature of zone 1. The correction range is -10°C to 10°C. To set the correction factor use keys Fig. 60...
  • Page 62 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.62 “Thermostat” function When the appliance is controlled by an external thermostat (or chronothermostat), the installer must turn it on using the “On” button Fig. 61 Fig. 62 and connect it to the EP 10 connector on the electronic board as shown in the figure. EP10 ��...
  • Page 63 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.63 The “Remote control” screen displays the status of the thermostat instead of the room temperature. Fig. 63...

  • Page 64: Wi-Fi

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.64 Wi-Fi From the list of settings, select “Wi-Fi” to select which network to connect the appliance to. Fig. 64 Fig. 65...

  • Page 65: Stove Details

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.65 Stove details It is possible to view some of the information relative to the appliance, by scrolling the screen. Fig. 66 Fig. 67...

  • Page 66: Events History

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.66 Events history The list includes the events that happened on the appliance, in chronological order, according to the division reported in the table below: Icon Label Description Info Operating information Warning that does not stop appliance Warning operation Error that stops appliance operation.

  • Page 67: Statistics

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.67 Statistics The list of recorded mode and operating hours, in chronological order. By scrolling the screen it will be possible to view all of the acquired statistics. Fig. 69...

  • Page 68: Factory Reset

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.68 Factory reset From the list of settings, select “Factory reset” to restore the data set by the manufacturer and clear the accounts associated to it (including the “owner” account). Before running a “Factory reset” you must: •...

  • Page 69: User Data

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.69 User data From this screen you can set the information relative to the appliance’s user: • Email • Firstname • Lastname • Phone �� This information is not compulsory. Fig. 72...

  • Page 70: Change Password

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.70 Change password From this screen you can change the password of the account used for signing in. Fig. 73...

  • Page 71: Terms And Conditions

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.71 Terms and conditions From this screen you can change the privacy terms and conditions, except for the compulsory ones selected previously during the first configuration of the application. �� Giving consent to the third condition enables the weather forecast, with reference to the location of the stove. Restart the App to implement the change.

  • Page 72: Access Manager

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.72 Access manager From this screen you can request access to another stove or manage the access requests of other users to the stove that you are the “owner” of, as seen in the paragraph above “Connection with an already configured stove”. Fig.

  • Page 73: Opensource Licenses

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.73 Opensource licenses From the settings list, select “Opensource licenses” to open a screen displaying the licenses of the application. Fig. 76 Fig. 77...

  • Page 74: Exit

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.74 Exit From the settings list, by selecting “Exit” it will be possible to exit the account. Fig. 78 Fig. 79...

  • Page 75: Planning" Menu

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.75 “PLANNING” MENU Planning From the main menu, press the icon to access the “Planning” menu. From this screen (Fig. 81), it will be possible to plan appliance operation and the desired temperature over the course of the day, for each day of the week.

  • Page 76: Description

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.76 Description For each day of the week, it is possible to assign various time slots with different temperatures, one every 15 minutes. For each slot you can set: start time, end time and desired temperature. It will always be possible to create or delete new time slots and copy the entire schedule of the day to the other days of the week.

  • Page 77: Use

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.77 Managing time slots Change the start time by pressing the button, indicating the time, under the word “Start”. Use the buttons to choose the start time of the slot. Press “Close” to confirm. Proceed in the same way to change the end time of the slot.
  • Page 78 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.78 Once the start and end times have been defined, proceed by setting the intended temperature for that slot, similar to the previous steps. The settable temperatures are: OFF (stove off) and from 10°C to 30°C. Fig.
  • Page 79 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.79 Setting up a new slot A new time slot is created similarly to the modification of an existing one, by pressing the “Create new time slot” button. �� Make sure you previously check the end time of the slot to complete the step correctly. Cancelling the Confirmation of the creation of the new...

  • Page 80: Reset Planning

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.80 Copying the planning of a day Example: if you wish to copy Monday’s planning on Tuesday as well, simply press the icon and select “Tuesday”. Fig. 87 Fig. 88 Reset planning To reset planning go to the “Settings” menu and press “Stove configuration”, scroll to the “Reset planning” function and press the “Reset”...

  • Page 81: History" Menu

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.81 “HISTORY” MENU History From the main menu, press the icon to access the “History” menu. From this screen (Fig. 90) it will be possible to view the trend of the temperature in the last 5 days. Fig.

  • Page 82: My Stoves" Menu

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.82 “MY STOVES” MENU My stoves From the main menu, press the icon to access the “My stoves” menu. From this screen (Fig. 91) it will be possible see all of the stoves controlled by this application or add a new stove. ��...

  • Page 83: Support" Menu

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.83 “SUPPORT” MENU Support From the main menu press the icon to go to your email to send the support request. �� For the subject line, write a brief description of the problem, and in the body of the email, after the pre-complied text, a more accurate explanation.

  • Page 84: Use

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.84 Switching on �� Before each switching on, make sure that the ash drawer is not full and that it is in place. Hold down the icon for two seconds to start the appliance. The words “Powering on...”...

  • Page 85: Setting The Room Temperature

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.85 ⚠ Automatic switching on: the appliance is equipped with an automatic device that switches on the pellet without using other ⚠ igniters. ⚠ Avoid switching the appliance on manually if the automatic switching on system is compromised. The first time the appliance is switched on, unpleasant odours or smoke can be generated due to the evaporation or drying of some of the manufacturing materials.

  • Page 86: Setting The Power

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.86 Setting the power The power defines the amount of heat produced by the appliance and therefore indirectly also affects consumption. To edit the power value press icons : the settable values go from 1% (minimum) to 100% (maximum). Fig.

  • Page 87: Shut-Off

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.87 Shut-off Hold down the icon for two seconds to stop the appliance. The words “Shutting down...” will appear, and “Current state” will switch from “Work” to: • Shutdown • Cooling • Fig. 101 Fig.

  • Page 88: Turning It Back On After A Blackout

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.88 �� The set values will apply until the next variation, also with the appliance switched off or disconnected from the electrical ⚠ power supply. We recommend switching off the appliance strictly following the above. It is forbidden to turn the appliance off by switching off the power supply.

  • Page 89: Anomalies And Possible Remedies

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.89 ANOMALIES AND POSSIBLE REMEDIES When an operating anomaly happens, an audible alarm sounds (beep) and the possible cause appears in the application with a brief description. The errors are divided into: • Warning: simple warning that do not stop appliance operation (in some cases it can limit it).

  • Page 90: Error

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.90 Error Example of what an error looks like. Fig. 106 Fig. 107...

  • Page 91: Critical

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.91 Critical Example of what a criticality looks like. Fig. 108 Fig. 109 Outlining table of possible anomalies Type Displayed text Reason Possible solutions Air pressure transducer HW error (AL No or incorrect connection of the pressure Check the connection of outlets the pressure outlets...
  • Page 92 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.92 Type Displayed text Reason Possible solutions HW error room probe 1(AL 04) Faulty or blown probe HW error smoke extractor motor (AL Smoke extractor motor faulty or not working Seek Assistance Service HW error auger motor (AL 17) Auger motor faulty or not working Pellet hopper empty...

  • Page 93: Control Panel

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.93 CONTROL PANEL On the back of the stove there is a simple control panel to perform the basic operations. Description Powering on /Shutting down... Wi-Fi Weekly programmer Ventilation Maintenance Alarm Stove status Stand-by Powering on /Shutting Confirm...

  • Page 94: Status Views

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.94 Status views Icon Status Description Valid connection to the Cloud service, with indication of signal quality Increasing animation Wi-Fi connecting or invalid Wi-Fi parameters Wi-Fi parameters not entered Stove off Switching on animation Stove in switching on phase Switching off animation Stove in automatic switching off phase...
  • Page 95 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.95 Control panel user menu After pressing the key the following items will appear in ascending order and it will be possible to edit them: Description Values Enable weekly programmer P on, P oFF Auto/manual mode setting F Aut, F nor Pellet type setting...

  • Page 96: Maintenance

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.96 MAINTENANCE ⚠ Safety warnings for maintenance Maintenance of the stove must be performed at least once a year and should be planned in advance with the Technical ⚠ Assistance Service. In some conditions, such as turning the stove on and off or inappropriate use, the combustion products can contain small soot particles that build up in the smoke evacuation system.

  • Page 97: Extraordinary Maintenance

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.97 Glass cleaning With a cold stove, clean the glass with a cloth and glass cleaner. Note: there are stove glass cleaning products available on the market. Combustion chamber cleaning To clean the ash drawer, proceed as follows: Step Action Vacuum the combustion chamber every day using a bin ash vacuum, making sure that the ashes are completely cold.
  • Page 98 Use and maintenance manual Hoop Pag.98 Deep combustion chamber cleaning �� This operation must be carried out by a Ravelli Assistance Centre. �� Schedule this type of cleaning with the Ravelli Assistance Centre. To clean the combustion chamber, proceed as described below: After cleaning the combustion chamber, it is advisable to proceed with the cleaning of the inspection hatches as indicated in the paragraph “Smoke duct cleaning”.
  • Page 99 Checking the seals �� This operation must be carried out by a Ravelli Service Centre. Plan this type of cleaning with the Ravelli Service Centre. When thoroughly cleaning the stove, the authorised technician must check that the gaskets of - port - hatches are intact.

  • Page 100: Troubleshooting

    Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.100 TROUBLESHOOTING The appliance does not work • Closely follow the directions in the dedicated chapter of this manual; • make sure that the air intake duct is not obstructed; • make sure that the smoke evacuation system is clean and not obstructed; •...
  • Page 101 Rev.0 25/10/2022 Use and maintenance manual Hoop Pag.101 - Cables - Motors - Fans - Circulators - Displays ELECTRICAL AND - Sensors ELECTRONIC - Spark plugs COMPONENTS - Electronic boards - Batteries Dispose of separately at authorised centres, in accordance with WEEE 2012/19/EU and its national transposition Dispose of separately in metal METAL STRUCTURE...
  • Page 102 ITA-Informazioni per la gestione di rifiuti di apparecchiature elettriche ed elettroniche contenenti pile e accumulatori Questo simbolo che appare sul prodotto, sulle pile, sugli accumulatori oppure sulla loro confezione o sulla loro documentazione, indica che il prodotto e le pile o gli accumulatori inclusi al termine del ciclo di vita utile non devono essere raccolti, recuperati o smaltiti assieme ai rifiuti domestici.
  • Page 103 ESP-Información para la gestión de residuos de aparatos eléctricos y electrónicos con pilas y acumuladores Este símbolo que aparece en el producto, en las pilas, los acumuladores o en su embalaje o su documentación indica que el producto y las pilas o acumuladores que contiene, al final de su vida útil, no deben recogerse, recuperarse o desecharse junto con los residuos domésticos.
  • Page 104 Aico S.p.A. Headquarter Via Consorzio Agrario, 3 - 25032 Chiari (BS) - Italy Research and Development Centre Viale del commercio 12/a - 37135 Verona (VR) - Italy T. + 39 030 7402939 info@ravelligroup.it FB Ravellifuocointelligente IG ravellistufe www.ravelligroup.it Aico S.p.A. does not assume any responsibility for any errors in this booklet and considers itself free to make any variations to the features of its products without notice.

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