Page 3
Modello / Model / Modèle / Model / Modell / Modelo SILHOUETTE Classe di efficienza energetica / Energy Efficiency class /Classe d’Efficacité Énergétique / HRV 140 SILHOUETTE Energie-efficiëntieklasse / Energieeffizienzklasse / Clase de eficiencia energética Potenza termica diretta / Direct thermal power / Puissance thermique directe / Directe 3,0 kW warmteafgifte / Direkte Wärmeleistung / Potencia calorífica directa...
Page 4
2. Type, batch or serial number or any other element allowing identification of the construction product as required under Art. 11(4): HRV 140 SILHOUETTE, 3. Intended use or uses of the construction product, in accordance with the applicable harmonised technical specification, as foreseen by the manufacturer: Residential space heating appliance, with water, fired by wood pellets 4.
Page 5
3. Intended use or uses of the construction product, in accordance with the applicable harmonised technical specification, as foreseen by the manufacturer: Residential space heating appliance, with water, fired by wood pellets 4. Name, registered trade name or registered trademark and contact address of the manufacturer as required by Art. 11 (5): Ravelli Aico S.p.A. Via A. Kupfer, 31 25036 Palazzolo s/O (Bs) Italia 5.
Page 6
Marchio Trademark Ravelli Marque Modello Model HRV 140 SILHOUETTE Modèle L'oggetto della dichiarazione di cui sopra è conforme alla pertinente normativa di armonizzazione dell'Unione: The object of the declaration described above is in conformity with the relevant Union harmonisation legislation: L'objet de la déclaration décrit ci-dessus est conforme à...
Page 7
Stufa a pellet Tipo di prodotto Product type Pellet stove Type de produit Poêle à granulés de bois Marchio Trademark Ravelli Marque Modello Model HRV 180 SILHOUETTE Modèle L'oggetto della dichiarazione di cui sopra è conforme alla pertinente normativa di armonizzazione dell'Unione:...
Obligations and forbidden actions ........................17 Characteristics of the fuel ............................. 18 Non-permitted fuels ..............................18 TECHNICAL CHARACTERISTICS ....................19 Technical diagram HRV 140 Silhouette, HRV 180 Silhouette ................20 Main parts ................................21 Description of operation ............................21 Automatic cleaning system ............................ 22 Recharge the fuel ..............................
Page 9
Description of menu functions ..........................47 Setting ..................................51 Anti-condensation system ............................52 Stove phase general layout ............................ 53 INSTALLATION QUICK GUIDE RAVELLI SMART WI - FI ............59 Connect the WiFi module cable ..........................59 App .................................... 59 Connection to the WiFi module ..........................59 Account registration ...............................
Incorrect installation, maintenance and improper use of the product relieve the Manufacturer of all liability deriving from use of the stove. For further information and requirements contact your Ravelli-authorised Technical Assistance Centre. All rights reserved. No part of this instructions manual can be reproduced or transmitted through any electronic or mechanical means, including photocopies, recordings or any other storage system, for other purposes that are not exclusively use by the buy- er’s staff, without the express written consent of the Manufacturer.
Remote control: Synthetic Declaration of Conformity (DoC) The manufacturer Aico S.p.A. declares that the Remote Control, with the Ravelli brand and model PNET00003 (Palm Touch) is in conformity with the relevant Union harmonisation legislation: 2014/53/EU (RED), and that the following harmonised standards and/ or technical specifications have been applied: ETSI EN 301 489-3, ETSI EN 301 489-1, EN 60950-1 A11+A1+A12+AC+A2, EN 62479.
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.12 Label Model: HRV 140 SILHOUETTE Model: HRV 180 SILHOUETTE APPARECCHIO PER IL RISCALDAMENTO DOMESTICO ALIMENTATO A PELLET DI LEGNO APPARECCHIO PER IL RISCALDAMENTO DOMESTICO ALIMENTATO A PELLET DI LEGNO RESIDENTIAL SPACE HEATING APPLIANCES FIRED BY WOOD PELLETS...
Use and maintenance manual HRV Silhouette Pag.13 WARRANTY Certificate of warranty Ravelli thanks you for the trust granted with the purchase of one of its products and invites the purchaser to: • read the installation, use and maintenance instructions for the product; •...
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.14 GENERAL INFORMATION Supply and safe-keeping The manual is supplied in printed format. Keep this manual safe, with the stove, so that the user can consult it easily. The manual is an integral part, for safety reasons, therefore: •...
If the chimney catches fire you must call the fire brigade. ⚠ Only use original spare parts. Any tampering and/or replacements that have not been authorised by Ravelli can pose a danger to the user’s safety. ⚠ In the event of particularly adverse weather conditions, the safety systems could intervene and switch off the stove.
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.16 residual description procedure-related information risk Risk of When the stove is running, it may reach high burns temperatures to the touch, especially on its external surfaces. Take care to avoid burns and use the specific tools if necessary.
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.17 Obligations and forbidden actions Obligations The user must: • read this instructions manual before performing any operation on the stove; • the appliance must not be used by children under the age of 8 or by people with reduced physical, sensorial or mental capacities or without experience or without the necessary knowledge, and always with supervision;...
A2 and B. Maintain fuels and other flammables at a suitable distance. Ravelli recommends using wood pellet classified A1 and A2 according to the EN ISO 17225-2:2014 standard, or certified DIN PLUS (more restrictive than the A1 class) or ONORM M 7135. Pellet may be light or dark coloured, it is normally bagged into bags that show the name of the producer, the main characteristics and classification according to standards.
The data shown here is provided as a guideline and is not binding, and may change based on what type and quality of wood is used. Ravelli reserves the right to make any changes in order to improve product performance.
All this can be done comfortably from the sofa using the handheld remote control. Ravelli’s patented cleaning system minimises maintenance by the user. There is no longer any need to clean the brazier before each lighting and all cleaning operations are reduced to a minimum.
User training Once installation is complete, the user must always be fully trained in the functions and characteristics of the stove by the technician authorized by Ravelli to ensure optimal and safe use. The training should cover the following topics: •...
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.23 Safety devices The stove has been designed and equipped with safety systems to minimize user risks. It is equipped with the safety devices listed in the following table, which also intervene in case of failure of the electronic board. Element Description If the water temperature exceeds the set safety value, it immediately stops the pellet...
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.24 SHIPPING AND INSTALLATION Safety warnings for transportation and installation The stove must be installed by a qualified technician, who must issue a declaration of conformity of the system to the purchaser, taking full responsibility for stove installation and correct operation.
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.25 Set-ups for the smoke evacuation system Be careful when building the smoke evacuation system and observe the regulations in force in the country where the stove ⚠ is installed. The Manufacturer will not be held liable for incorrectly sized and non-regulation smoke evacuation systems. Smoke ducts and fittings The term smoke duct indicates all ducts that connect the combustion equipment to the chimney.
Ravelli shall not be held liable if these precautions are not followed. Requirements for the installation premises The stove installation room must be sufficiently ventilated. To fulfil this requisite it is necessary to equip the room with an air intake connected to the outdoors.
Page 27
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.27 Installation example for a stove/pellet stove This type of installation (See Fig.1) requires an insulated chimney pot, even if the entire conduit is installed inside the building. Besides, the structure must be inserted into a properly ventilated skylight shaft.
Page 28
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.28 This type of installation (See Fig.4) requires an insulated chimney pot, even if the entire smoke conduit is installed outside the Protection from rain building. In the lower part of the chimney there is a "T" type fitting installed with inspection cap.
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.29 Concealed handle To open the door, hook the handle and turn it. You can decide whether to keep the handle fixed as shown or use it as a removable extractor. To fix the handle to the door, proceed as shown:...
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.30 CONNECTIONS The connections must be set up by a technician that is qualified and/or authorised by the Manufacturer. By the installer the type of cable, with relative section, to be installed in case of replacement is: H05RR-F sez.3G0,75 Connection with external air intake To make the connection with an external air intake, proceed as follows: step...
Page 31
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.31 Rear flue gas outlet ⚠ Not provided...
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.32 Components This stove is equipped with the following control and safety components: • 3 bar safety valve; • Booster pump control thermostat (integrated in the functions of the electronic board); • Acoustic alarm activation thermostat (integrated in the functions of the electronic board);...
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.33 Electrical connection The plug of the stove’s power cable must only be connected after the installation and assembly has been completed of the appliance, and must remain accessible after installation. To make the electrical connection, proceed as described below: First connect the power cable to the plug on the back of the stove and then to a wall socket.
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.35 Connections for hydraulic diagrams To access the terminal block, proceed as shown: Connections for diagram 0 (heating system only) Connections for diagram 0 and DHW Kit The optional kit is required to use this diagram...
Page 36
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.36 Connections for diagram 1 (boiler) The optional kit is required to use this diagram Connections for diagram 2 (buffer tank) Connections for diagram 3 (boiler + buffer tank) The optional kit is required to use this diagram Connections for home automation and gas boiler For all schemes to use the home automation contact or the gas boiler contact ...
Plumbing must always be carried out by qualified personnel, able to carry out a state-of-the-art installation in compliance with the laws in force in the country of installation, after having read the next chapter. Ravelli denies all liabilities for damages to people or property arising from malfunctions due to failure to comply with this warning.
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.38 Hydraulic diagrams With this thermo-stove, different types of system can be handled - both those where thermo-stoves are directly connected to heating circuits, and more complex systems with accumulators (Boilers, Buffer tanks or both) for DHW production. The hydraulic diagram to be used must be chosen via the display by an authorised technician when the thermo-stove is installed.
Page 39
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.39 Diagram 1 (boiler sensor) Diagram 1 allows operating a heating system where there is also a boiler for DHW production. The boiler can be connected to other heat production units, such as solar panels. With this diagram, the stove operates to bring the boiler to the set temperature;...
Page 40
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.40 Diagram 2 (buffer tank sensor) Diagram 2 can be used in a system where there is a buffer tank that operates the heating system and, if pre-set, also DHW produc- tion. In this system, the thermo-stove is directly connected to the buffer tank. In this type of circuit, room temperature is managed by a control unit (not supplied) that controls the buffer tank and any zone valves.
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.41 Diagram 3 (boiler sensor + buffer tank sensor) Diagram 3 is to be used in a system where both a water buffer tank for the heating system and a DHW boiler are present. The operating logic is similar to that of Diagram 1.
Stove on/off button Handheld touch radio initialization The handheld, after a first short screen showing the Ravelli logo, will list the languages available in the menu. Select the desired language with the scroll buttons and confirm your selection with the confirmation button.
AAA 1.5V) in the housing of the handheld set and observe the poles. Install the battery protective cover as shown in figure B. The handheld, after a first short screen showing the Ravelli logo, will list the languages available in the menu.
If the problem persists, it could be due to a technical problem (ignition plug, adjustments, etc ⚠ ...), so please contact a Ravelli CAT. The accumulation of unburned pellets in the brazier after a failed ignition must be removed before proceeding with a new...
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.45 ⚠ ⚠ The brazier could be very hot: danger of burns! Never empty the brazier inside the hopper. In stoves with self-cleaning brazier it is sufficient to reset the alarm and turn the stove back on: before loading more pellets, the stove will try to light any pellets already present in the brazier.
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.46 Diagram 2 (buffer tank sensor) Indicates the water temperature of the storage puffer that you want to reach (if the thermostat is connected to the puffer, it indi- cates whether it requires heating the domestic water with ON t.ext. Or not with OFF t.ext.); Icon indicating the status of the stove;...
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.47 OPERATING PHASES OF THE APPLIANCE Sequence of ignition phases SWITCH-ON - initial pellet loading phase; WAIT FLAME - flame development wait phase;; FLAME PRESENT - flame stabilization phase and reduction of combustible inside the brazier; WORK - operation phase described in the dedicated chapter;...
Page 48
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.48 The submenus of the USER MENU (the only one accessible for the end user) are the following: USER Menu VENTILATION VENTILATION Menu SET POWER Menu CHRONOTHERMOSTAT SET POWER Menu LOADING AUGER CHRONOTHERMOSTAT LOADING AUGER USER...
Page 49
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.49 By pressing the Increment key you can change each value and enable the days of the week; By pressing the Increment key you can change each value and enable the days of the week;...
Page 50
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.50 Stove status In this menu, you can check the correct operation of the most important parameters of the appliance. Below is a list of real stove data useful for the assistance service during the control phases. ACTIVE COMPONENTS - PUMP: circulator state (ON running)
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.51 Select the type of Comfort Clima management on the water temperature or on the room tempera- ture using the UP or DOWN arrow keys DELAY DELAY SWITCH OFF SWITCH OFF Setting Within the SETTINGS menu there are various functions: •...
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.52 Setting > Season With this function it is possible to choose the WINTER or SUMMER season. In summer mode the stove works only to heat the DHW. WINTER Use the UP/DOWN keys to change the WINTER/SUMMER season. SUMMER Setting >...
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.53 Stove phase general layout Phase Description The stove is in the switch off phase and the cooling phase has not been completed FINAL CLEANING yet. SWITCH ON The heater pre-heating phase has started and the pellets start to fall into the grate. The pellets ignite and take advantage of the heat in the intake air that passes through WAITING FOR FLAME the incandescent heater tube.
Page 54
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.54 Phase Description The stove is off When the switch-on request from ECO-STOP mode coincides with an automatic WAIT FOR PELLETS switch-off condition (from the TIMER), the stove turns on ensuring total cleaning of OUT OF the brazier before switching to FINAL CLEANING.
Page 55
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.55 Warning Pop -Up Anomaly Description RDS SYSTEM REGULATION ADJUST It shows that the testing procedure and initial parameter calibration have been REQUEST completed incorrectly. (only if the RDS system is SYSTEM This indication, however, does not block the stove.
Page 56
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.56 Alarms (table with reference codes) Cod. Title Reason Solution Press the switch off key and switch on the stove again AL 01 BLACK OUT No voltage during work phase If the problem persists, contact the Support Service The K probe is malfunctioning Contact the Support Service...
Page 57
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.57 Cod. Title Reason Solution The fume exhaust system has a loss of FUME EXHAUST AL 12 performance due to fan obstruction or voltage Contact the Support Service SYSTEM drop. AL 14 AUGER PHASE No cable connection to power the gear motor Contact the Support Service An internal part of the electronic board that...
Page 58
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.58 Wifi kit WIFI MODULE MOTHERBOARD (STOVE) Wifi external power supply kit (if applicable) WIFI MODULE MOTHERBOARD (STOVE) BOARD WITH CONNECTORS FOR EXTERNAL POWER SUPPLY CONNECTION EXTERNAL POWER SUPPLY WITH MICRO USB CONNECTOR...
(ESEMPI A e B) ATTENZIONE! ATTENZIONE! Eseguire questa operazione esclusivamente ad apparecchio freddo INSTALLATION QUICK GUIDE RAVELLI SMART WI - FI Eseguire questa operazione esclusivamente ad apparecchio freddo e con spina elettrica disinserita. Connect the WiFi module cable e con spina elettrica disinserita.
Page 60
CONNECTION TO THE WiFi NETWORK Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.60 Click in succession > Networks. The Select wifi network screen will appear. Click Scan for networks: Connection to the WiFi network select your WiFi network and enter the password if required. Close the Click in succession >...
Deactivate the WiFi connection on your device, open the App and Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette click Access to cloud. Select Register your account, enter the required Pag.61 information (the name must not contain spaces) and click Register. Account registration Deactivate the WiFi connection on your device, open the App and click Access to cloud.
Page 62
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.62 STEP 2 enter the product serial number and give the module a name living room stove); STEP 2 enter the product serial number and give the module a name (e.g. living room stove); STEP 3 complete with your information, click Next and then Comple STEP 3 complete with your information, click Next and then Complete registration.
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.63 MAINTENANCE ⚠ Safety warnings for maintenance Maintenance of the stove must be performed at least once a year and should be planned in advance with the Technical ⚠ Assistance Service. In some conditions, such as turning the stove on and off or inappropriate use, the combustion products can contain small soot particles that build up in the smoke evacuation system.
Page 64
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.64 Glass cleaning With a cold stove, clean the glass with a cloth and glass cleaner. Note: there are stove glass cleaning products available on the market. Cleaning the turbulators During operation, dust and soot are deposited on the surface of the heat exchanger tubes. To ensure smooth operation throughout the season, it is advisable to periodically clean the heat exchanger when the stove is cold.
Schedule the above extraordinary maintenance activities with the Authorised Assistance Centre. Deep combustion chamber cleaning This operation must be carried out by a Ravelli Assistance Centre. Schedule this type of cleaning with the Ravelli Assistance Centre. To clean the combustion chamber, proceed as described below: After cleaning the combustion chamber, it is advisable to proceed with the cleaning of the inspection hatches as indicated in the paragraph “Smoke duct cleaning”.
Page 66
Checking the seals This operation must be carried out by a Ravelli Service Centre. Plan this type of cleaning with the Ravelli Service Centre. When thoroughly cleaning the stove, the authorised technician must check that the gaskets of - port - hatches are intact.
Page 67
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.67 Gasket Inspection hatch Inspection hatch Gasket Gasket Inspection hatch Inspection hatch It is not necessary to open the rear hatch B, because the area can also be reached by opening hatch A.
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.68 Failure cases Problem Causes Possible remedies Alarm signal AL 05 The pellet tank is empty Load the pellets into the tank AL 06 Empty the tank to check that no objects have AL 05 The auger is blocked fallen inside that prevent the auger from...
Page 69
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.69 Problem Causes Possible remedies Alarm signal AL 05 The pellet tank is empty. Load the pellets into the tank AL 06 AL 05 Pellet is not loaded See previous problem AL 06 Check that the water is free to circulate in the stove and in the system, for example by checking the shut-off valves.
Page 70
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.70 Problem Causes Possible remedies Alarm signal Remote control not associated Pair the remote control to the stove following with the stove the instructions given here Evaluate the presence of other radio devices Radio interference in the vicinity No communication...
Rev.0 10/05/2021 Use and maintenance manual HRV Silhouette Pag.71 STORAGE AND DISPOSAL Disposal Demolition and disposal of the stove is under the exclusive liability and responsibility of the owner who must do so in accordance with the laws in force in the country of installation pertaining to safety, respect and protection of the environment. At the end of its service life, the product must not be disposed of as household waste.
Page 72
ITA-Informazioni per la gestione di rifiuti di apparecchiature elettriche ed elettroniche contenenti pile e accumulatori Questo simbolo che appare sul prodotto, sulle pile, sugli accumulatori oppure sulla loro confezione o sulla loro documentazione, indica che il prodotto e le pile o gli accumulatori inclusi al termine del ciclo di vita utile non devono essere raccolti, recuperati o smaltiti assieme ai rifiuti domestici.
Page 73
ESP-Información para la gestión de residuos de aparatos eléctricos y electrónicos con pilas y acumuladores Este símbolo que aparece en el producto, en las pilas, los acumuladores o en su embalaje o su documentación indica que el producto y las pilas o acumuladores que contiene, al final de su vida útil, no deben recogerse, recuperarse o desecharse junto con los residuos domésticos.
Page 76
Aico S.p.A. Headquarter Via Consorzio Agrario, 3 - 25032 Chiari (BS) - Italy Research and Development Centre Viale del commercio 12/a - 37135 Verona (VR) - Italy T. + 39 030 7402939 info@ravelligroup.it FB Ravellifuocointelligente IG ravellistufe www.ravelligroup.it Aico S.p.A. does not assume any responsibility for any errors in this booklet and considers itself free to make any variations to the features of its products without notice.
Need help?
Do you have a question about the HRV 140 Silhouette and is the answer not in the manual?
Questions and answers