Customer Support - Nice WEGO Complete Manual

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d) When the damage to the product is caused by accidents, incidents, natural phenomena (lightning, floods, land-
slides, etc.), humidity, voltage in the electrical network (overvoltage caused by accidents or excessive fluctuations
in the electrical network), chemical or electromagnetic influences resulting from the natural wear and tear of parts,
pieces and components;
e) When there are disturbances in the normal operation of the product due to lack of cleaning and excessive waste,
poor conservation, as well as the action of animals (insects, rodents or domestic animals), or even the presence of
objects inside it, foreign to its operation and purpose of use.
f) Warranty certificate or serial/batch number are erased or show signs of tampering.
g) The product has been tampered with and/or non-original parts found.
h) If the invoice for the purchase of the product is not presented.
i) In the event that the Consumer requests home service, they must go to the nearest Authorized Service to consult
the technical visit fee. In the event that the product needs to be removed, the Consumer shall be responsible for the
costs of transportation, security and return of the product.
If no manufacturing defect is found, and failures arising from installation or improper uses are identified, the consum-
er must bear the expenses.
The transportation and packaging of the product is at the buyer's risk. Under the terms of this supplementary warran-
ty, Nice Brasil reserves the right to modify the general, technical and aesthetic characteristics of its products without
prior notice.
Buyer's Name: _________________________________________________________________________________________
Buyer's Signature: ______________________________________________________________________________________
Invoice No.: ___________________________________________________________________________________________
Purchase Date: ________________________________________________________________________________________
Model: ________________________________________________________________________________________________
Batch: ________________________________________________________________________________________________
Distributor: ____________________________________________________________________________________________

16 - CUSTOMER SUPPORT

Monday to Thursday from 8 am to 6 pm
Friday from 8 am to 5 pm
Phones:
+55 (11) 9 7594-3148 (WhatsApp)
+55 (11) 2823-8800 (Extension 2001)
Email: assistenciatecnica@niceforyou.com
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