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Fault
The operation does
not start or is inter-
rupted.
Appliance does not
heat up.
The time is not dis-
played when the ap-
pliance is switched
off.
Appliance door can-
not be opened.
Home Connect is not
working properly.
During simple mi-
crowave operation,
the cooking compart-
ment becomes hot.
The interior lighting
does not work.
Maximum operating
time reached.
Error code made up
of letters and num-
bers appears on the
display, e.g. E0111.
Cause and troubleshooting
Different causes are possible.
▶
Check the notifications that appear on the display.
→ "Displaying information", Page 15
Malfunction
▶
Call the after-sales service.
→ "Customer Service", Page 36
Demo mode is switched on.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.
2.
Switch off demo mode in the basic settings within approx. 5 minutes.
→ "Changing the basic settings", Page 25
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance is checked and is ready to use.
Basic setting has been changed.
▶
Change the basic setting for the time display.
→ "Basic settings", Page 24
The cleaning function locks the appliance door;
▶
Allow the appliance to cool down until
→ "Cleaning function 'Pyrolytic activeClean'", Page 29
The childproof lock locks the appliance door.
▶
Use the
button to deactivate the childproof lock.
→ "Childproof lock", Page 24
You can switch off the lock in the basic settings.
→ "Basic settings", Page 24
Different causes are possible.
▶
Go to www.home-connect.com.
The drying function is switched on.
To prevent condensation from forming when the appliance is in microwave-only mode, the
appliance automatically switches on an additional heating element when it is set to 600 W
or 800 W. The cooking result is not affected by this.
▶
You can change the basic setting for the drying function during microwave operation.
→ "Basic settings", Page 24
Observe the information on operating with microwave.
‒
→ "Microwave", Page 17
Basic setting has been changed.
▶
Change the basic setting for the lighting.
→ "Basic settings", Page 24
The LED light is defective.
▶
Call the after-sales service.
→ "Customer Service", Page 36
To prevent an unwanted permanent operation, the appliance automatically stops heating
after several hours if the settings are unchanged. A message appears in the display.
The point at which the maximum operating time is reached is determined by the corres-
ponding settings for an operating mode.
1.
To continue operation, switch the appliance off and on again using
the operation.
2.
If you do not need to use the appliance, press
Tip: To prevent the appliance from switching off when you do not want it to, set a cooking
time.
→ "Time-setting options", Page 16
The electronics have detected a fault.
1.
Switch the appliance off and on again.
a If the fault was a one-off, the message disappears.
2.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→ "Customer Service", Page 36
lights up in the display.
goes out on the display.
to switch it off.
Troubleshooting en
. Reset and start
35
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