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Cubiscan ® Operations and technical manual Version 1.4 Quantronix, Inc. Cubing and weighing systems 380 South 200 West P.O. Box 929 Farmington, Utah 84025 U. S. A. Phone: 801.451.7000 Website: http://www.cubiscan.com...
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The Cubiscan 325 should only be serviced by qualified personnel. Observe precautions for handling electrostatic sensitive devices when setting CAUTION up or operating the Cubiscan 325. Disconnect all power to the Cubiscan 325 before servicing or making any WARNING connections. E171537...
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LIMITED WARRANTY QUANTRONIX NEW PRODUCT Statement of Warranty. Quantronix, Inc.’s, warranty obligations are limited to the terms set forth below: Quantronix (hereinafter referred to as the “Seller”) warrants that its new product is in accordance with Seller’s published specifications (or those agreed upon with Buyer in writing) at the time of sale or lease and that it is free from non-cosmetic defects in materials and workmanship under normal use for a period of one (1) year from the date of sale or the commencement date under a written equipment lease or rental agreement (the “Warranty Period”).
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Had serial numbers altered, defaced or removed. Been operated beyond capacity. Not been manufactured by Seller including parts, accessories, or components which have been integrated into, used alongside of, or in conjunction with a product manufactured by Seller. TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED.
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This document was created with the purpose of providing the most accurate and complete information. If you have comments or suggestions for improving this manual, contact Cubiscan at manual@cubiscan.com. Manual updated April 25, 2022.
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Figure 35 Smallest box mode on ..........39 Figure 36 Smallest box mode off .
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Figure 69 Second gate diagnostic screen ........74 Figure 70 Gate mask tick marks .
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It has an integrated touchscreen display and outputs to a user-supplied PC. Capacity for irregular items can be measured up to 36 x 24 x 24 inches with a resolution of 0.05 inches. The Cubiscan 325 also includes an integrated, high-accuracy 50 x 0.005 lb scale.
PRODUCT DESCRIPTION Figure 1 Cubiscan 325 Specifications Power requirements 100 – 240 VAC, 50 – 60 Hz Environmental Operating temperature: 14° to 104° F (-10° to 40° C) Humidity: 0 to 90% non-condensing Measuring sensor Infrared light beam Cubiscan 325...
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173 lbs (78.5 kg) User Interface Minimum PC Specifications: Windows 10/8/7/XP/95/98/NT/2000, Pentium II processor, 20 megabytes of disk space, screen resolution setting of 800 X 600 Cubiscan’s QBIT™ software can be used to interface with the Cubiscan 325. Cubiscan 325...
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PRODUCT DESCRIPTION Display: Integrated TFT LCD touchscreen displays L, W, H, weight, unit of measure, 2D and height profile, and diagnostic codes. Outputs: Serial (1), Ethernet (1), USB (1) Cubiscan 325...
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CHAPTER 2 SETUP This chapter provides instructions for assembling and setting up the Cubiscan 325. Perform the steps to set up the Cubiscan 325 in the following order: • Unpacking (page 5) • Placement (page 7) • Assembly (page 7) •...
Unpacking Figure 2 Cubiscan 325 in crate Examine the container and the Cubiscan 325 carefully for any damage. If, after unpacking, you discover any damage to the Cubiscan 325, contact the carrier immediately. Remove the wooden supports holding the Cubiscan 325 in place.
SETUP Placement Lift the Cubiscan 325 out of the shipping crate. It is best to have two people do this because the Cubiscan 325 weighs about 173 lbs (78.5 kg) and may be awkward to handle. Placement The Cubiscan 325 is designed to be operated in a warehouse environment;...
SETUP Assembling the Cubiscan 325 • Place the base assembly of the Cubiscan 325 on a stable surface. Make sure that the Cubiscan 325 is level. Adjust the leveling feet located in each corner if necessary. • An optional cart, custom-designed for the Cubiscan 325, is available from Cubiscan.
The front of the gate (the side with the handle attached), must face the front of the system. If this side of the gate is not in front, the Cubiscan will not work properly. 2. Before securing the gate in place, remove the red brackets at the bottom of the gates.
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SETUP Assembling the Cubiscan 325 Figure 5 Red brackets 3. Secure the gate to the gate tray using the eight Phillips screws provided. The four slot screws may already be screwed into the gate, if they are, you only need to screw four Phillips screws into place.
SETUP Assembling the Cubiscan 325 Placing the glass platform 1. Place the four load cell balls in the load cell cups. Figure 7 Load cell balls 2. Remove the glass cubing and weighing platform from the cardboard box that was in the shipping crate. You will need to screw the four ball sockets into place.
SETUP Assembling the Cubiscan 325 3. Carefully place the glass platform on the load cells, as shown below. It is best to use two people to move the glass. Avoid placing excessive force or stress on the load cells. Figure 9...
SETUP Assembling the Cubiscan 325 2. Attach the touchscreen to the mount on the front of the Cubiscan. Secure the touchscreen using the two wing nuts. Figure 11 Touchscreen attached 3. Plug the display cable into the back of the touchscreen.
SETUP Assembling the Cubiscan 325 Loosen the gate stop 1. Loosen the gate stop by turning it counter-clockwise. If you ever want to lock the gate in place, simply turn the gate stop clockwise until the gate no longer moves.
Specific procedures must be followed each time you turn on the Cubiscan 325, as follows: 1. Make sure there are no packages or other objects on the Cubiscan 325 platform. 2. Make sure the gate is in the home position (right-hand side).
SETUP Connecting to a computer or network (optional) 3. Turn on the Cubiscan 325 with the power switch located on the right side of the controller box. 4. Zero the Cubiscan 325. For instructions, See “Zeroing the Cubiscan 325” on page 32.
SETUP Connecting to a computer or network (optional) • Connect the Cubiscan 325 to a PC through the RS-232-C serial port on the controller box. Use the Qbit software on the computer to run the Cubiscan 325. • Operate the Cubiscan 325 without a computer using the touchscreen.
Wait a few moments for the installation process to finish and the following bubble will pop up. Figure 16 Device installed bubble • If you clicked on the installation bubble, the following window will open. Figure 17 Installation process bubble Cubiscan 325...
Subnet mask of the adapter. You can access these network settings by completing the following steps: 1. Under Control Panel > Network and Internet > Network and Sharing Center locate and click on the correct connection to bring up the status window. Figure 19 Status window Cubiscan 325...
This section describes how to use a USB connection to connect a computer to the Cubiscan 325. If you are using the USB cable (not supplied) connection: 1. Connect the USB cable to the Cubiscan 325’s USB port located on the controller box, as shown in Figure 2.
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Cubiscan 325 via the USB port. Complete the following steps to install the driver. 1. With the Cubiscan 325 turned on, connect the USB cable to your computer’s USB port and to the USB port on the Cubiscan 325.
Make sure that the cable does not interfere with the scale. 2. Connect the serial cable to the Cubiscan 325’s serial port, as shown in Figure 3. Locate a free RS-232-C serial port on your computer. Refer to your computer's documentation, if necessary, to identify the ports.
Barcode Scanner Mount (optional) For your convenience, the barcode mounting assembly for the Cubiscan™ 325 is designed to mount on either the left or right side of the cart simply by flipping the mounting unit over to the correct orientation.
1 1/2" PHP screws Figure 23 Mounting barcode base The screws will pass through the mounting holes of the barcode reader stand and fasten to the corresponding holes in the mount. Cubiscan 325...
(page 9) 4. Is the Cubiscan 325’s glass platform free moving? The Cubiscan 325 should not be pushed up against a wall and no object, cable, etc., should be resting on it or against it. 5. Has the Ethernet, RS-232, or USB cable been attached to the...
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SETUP Setup checklist 7. If you are using Qbit to operate the Cubiscan 325, has the software been copied onto your computer's hard-disk drive? (Refer to the Qbit User Guide for information.) 8. Does the Cubiscan 325 require recalibration? The Cubiscan 325 was calibrated at the factory, but may require recalibration due to handling during shipping.
325” on page Do not lean on or touch the Cubiscan 325 glass platform or the object while the object is being measured and weighed. Any kind of contact with the platform during the measurement process can alter the weight or sensor reading.
OPERATION Cubiscan 325 touchscreen Cubiscan 325 touchscreen You can use the Cubiscan 325 touchscreen (below) to configure and control the Cubiscan 325 as well as display measurement results. Figure 24 Cubiscan 325 touchscreen All measurement, setup, and diagnostic information is shown on the touchscreen.
0.1 inch (refer to “Specifications” on page 2 specifications and size limitations). Objects are measured by the infrared light beams on the Cubiscan 325’s gate by moving the gate over the object on the platform. Refer to the appropriate following section for instructions.
Cubing and weighing Cubing and weighing using the touchscreen All controls and displays for the Cubiscan 325 are shown on the touchscreen at the front of the base. If a computer is not connected, you can use the touchscreen to measure and weigh objects.
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2. Place the object on the glass platform. The zero indicator light will go out. Do not lean on or touch the Cubiscan 325 platform or the object while an object is being measured. Any kind of contact with the platform during the measurement process can alter the weight or sensor reading.
4. Remove the object from the platform. Wait for the zero indicator to light before placing the next object on the platform. 5. If the zero indicator does not light, it means that the Cubiscan 325 needs to be zeroed. To zero the scale, make sure that the platform is free of all objects, then tap [Zero].
Tap the [Zero] button on the touchscreen to “zero” the Cubiscan 325 (set all empty measurements and weight to zero). The weight when the platform is empty must be set to zero for the Cubiscan 325 to operate properly. The Cubiscan 325 tries to zero itself automatically. However, you may need to use this option in the following circumstances.
2 of the menu. Under Apparel Method, select Average Hgt, Len & Wid. Figure 28 Apparel Method drop-down menu 2. Under Apparel Mode, select Lock-On. 3. Touch the left arrow to return to screen 1 of the menu. Cubiscan 325...
The operator will not be able to disable them because of the Lock-On selection. The dimensions will be labeled Avg. Length, Avg. Width, and Avg. Height. The green box will remain the smallest bounding box. The red box represents the average length and width. Cubiscan 325...
OPERATION Special Features Figure 30 Measurement results Measuring with height compression Complete the following steps to measure an object in compression mode. Figure 31 Measuring with height compression Cubiscan 325...
The item that was measured is displayed in yellow. Figure 32 Filter mode To turn filter mode off and on, go to the Menu > Configure > Operation screen (See “Filter” on page 41.) Cubiscan 325...
CHAPTER 5 “CALIBRATION”. If you have a computer connected to the Cubiscan 325 with Qbit installed, you can use Qbit to set up the measurement and dimensional weight units, select the Cubiscan 325 communications port, perform calibration, and other functions.
1. From the home screen, tap MENU. Figure 33 Home screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page 2. Tap CONFIGURE. Select the Operation option if it is not already selected.
Weight Enable Scale Check this box if you want to enable the Cubiscan 325’s scale. If this box is not checked, weight will not be reported on the home screen or sent in the data packet. Enable Ethernet Check this box if you want to enable Ethernet communication.
The CS 100-L option makes the data packet backwards compatible with the Cubiscan 100-L. The Custom option allows the use of a custom communication protocol file that has been saved on the SD card. Cubiscan 325...
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Img. File This drop-down menu allows you to select whether or not you want the Cubiscan 325 to generate .bmp images to be pulled from the machine. The XY BMP option will generate a downloadable file of the image with the length and width, and the XY&Z BMP option will generate two...
Filter mode enabled The red lines represent the plastic bag, while the green lines represent the smallest bounding box. Operation screen 2 To access the second configure operation screen, touch the right arrow near the bottom of the screen. Cubiscan 325...
Cubiscan. If a different compression plate is used, you’ll need to change (mm) the value in this field so that the Cubiscan 325 can subtract the height of the compression plate from measurements in which it is used. Apparel Method This drop-down menu offers different methods for measuring apparel.
When Auto-Off is selected, the operator will need to manually select the check box for each apparel measurement. When Lock-On is selected, the check box will always be checked and the Cubiscan 25 will take measurements in apparel mode until the mode option is changed. Units This section discusses the options available on the Units menu.
If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page 2. Tap CONFIGURE. Select the Units option if it is not already selected. Figure 41 Configure operation Cubiscan 325...
In this field you can select the dim factor that will be used. The options are domestic and international. Machine ID In this field you can enter a unique ID for your Cubiscan. This can be helpful if you have more than one Cubiscan on site. Factors In these fields you can view or change the current dim factor values.
If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page 2. Tap CONFIGURE. Select the Ethernet option if it is not already selected. Figure 43 Configure Ethernet Cubiscan 325...
This is the static subnet mask. GateWy This is the gateway setting. Port This is the port setting. Other This section discusses the options available on the Other menu. Complete the following steps to access the Other menu. Cubiscan 325...
If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page 2. Tap CONFIGURE. Select the Other option if it is not already selected. Figure 45 Configure other Cubiscan 325...
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The field below the button displays all firmware files that are saved on the Firmware SD card. If you would like to update the Cubiscan 325 to a certain firmware file, select it in the list displayed and tap [Update Firmware].
Calibrate the Cubiscan 325 if you have problems cubing and weighing after assembly and setup. • Calibrate the Cubiscan 325 if it is subjected to any type of mechanical shock or collision with a heavy object. • Calibrate the Cubiscan 325 as part of a regular maintenance schedule.
Take the following steps to calibrate the Cubiscan 325 scale. When calibrating the scale, the Cubiscan 325 must be stable with no movement of the platform such as that caused by vibration or air.
Tap [Next] to begin the scale calibration. Figure 47 First scale calibration screen 3. The following screen is displayed. Clear the scale of all objects, and tap [Next] to continue. Figure 48 Second scale calibration screen Cubiscan 325...
CALIBRATION Calibrating the scale 4. Place the calibration weights on the Cubiscan 325 platform. Tap [Next] to continue. Figure 49 Second scale calibration screen 5. You have now finished calibrating the scale. Tap HOME to return to the home screen or if you would like to try calibrating the scale again, tap [Next].
To calibrate the gate using the touchscreen, proceed as follows. 1. Tap MENU at the home screen. Figure 51 Home screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page Cubiscan 325...
0940 and 0930 when the gate is the furthest from the home position. The max range value should be set a little lower than the highest encoder val. From this screen you can set the measurement window for the Cubiscan 325 using the left and right limit fields. Cubiscan 325...
Adjust this field until the Hgt in field reads as close to 5.00 inches as possible. The height offset value may be slightly different for each Cubiscan. Calibrating the touchscreen If you are having problems selecting functions on the touchscreen, you may need to recalibrate it.
If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page 2. Tap CALIBRATE. Select the Touchscreen option if it is not already selected. Figure 55 Touchscreen calibration Cubiscan 325...
3. Using a stylus or your finger, touch the center of each x on the screen until the “x” turns green. There are five calibration points on the screen. Figure 56 Touchscreen calibration 4. When all the x’s are green, the calibration is complete. Cubiscan 325...
Cubiscan 325 in good operating condition and prevent service calls or repairs. Precautions The Cubiscan 325 should not be subjected to extremes in temperature or humidity, nor should it be subjected to excessive vibration. For environmental recommendations, see “Placement” on page Do not put packages on the platform that are known to be over 50 pounds (25 kg).
MAINTENANCE Removing the controller Removing the controller If you suspect that there is a problem with the Cubiscan 325 controller, first review the Troubleshooting chapter and take any recommended action. If the problem persists, contact Cubiscan Technical Assistance at 801.451.7000 for assistance.
7. Verify that all cables have been removed from the controller, then lift the box up and pull it out sideways (to the right) until it is clear of the metal frame of the Cubiscan 325. Cubiscan 325...
If problems continue, review the following sections for more information. No response when you turn power on If there is no response when you power on the Cubiscan 325, do the following: 1. Verify that the AC power cord is pressed firmly into the power socket.
If you suspect that the Cubiscan 325 scale readings are inaccurate, do the following: 1. Zero the Cubiscan 325 by making sure the platform is free of all objects and then selecting Zero from the toolbar or Tools menu in Qbit. (If a computer is not connected, tap the [Zero] button on the touchscreen.)
TCP/IP communication? (Qbit software is used to configure the Cubiscan 325.) 6. Is there a problem with the Cubiscan 325? Perform the Status function in Qbit to check the status of the Cubiscan 325. 7. Is there a problem with the computer or network? Troubleshoot the computer, or contact your network administrator.
2. Tap About. Select the Version option if it is not already selected. Figure 60 About version This field displays the Media Access Control (MAC) address. This field displays the product number that is unique to each Cubiscan 325. Cubiscan 325...
These fields display the firmware used for the width 1 and 2 boards, as well as the height 1 and 2 boards. H1, H2 Config-Audit This section discusses the Config-Audit menu. Complete the following steps to access the Config-Audit menu. 1. Tap MENU at the home screen. Figure 61 Home screen Cubiscan 325...
2. Tap About. Select the Config-Audit option if it is not already selected. Figure 62 About Config-Audit Configuration This field displays the configuration audit history. Audit Trail Cal-Audit This section discusses the Cal-Audit menu. Complete the following steps to access the Cal-Audit menu. Cubiscan 325...
1. Tap MENU at the home screen. Figure 63 Home screen 2. Tap About. Select the Cal-Audit option if it is not already selected. Figure 64 About Cal-Audit Calibration This field displays the scale calibration history. Audit Trail Cubiscan 325...
TROUBLESHOOTING Diagnostics Diagnostics This section describes the diagnostic capabilities of the Cubiscan 325. Scale diagnostics Complete the following steps to view the Scale Diagnostics. 1. From the home screen, tap MENU. Figure 65 Home screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu.
From this screen you can view the diagnostic scale values. This field displays the dead weight count. (This field may or may not be visible, depending on the scale board your Cubiscan has.) This field displays the full weight count. (This field may or may not be visible, depending on the scale board your Cubiscan has.)
Complete the following steps to view the gate diagnostics. 1. From the home screen, tap MENU. Figure 67 Home screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page Cubiscan 325...
From this screen you can view the sensitivity threshold board settings. The four LED beam bars now shown on the display represent the LED beams that the Cubiscan 325 uses to measure objects. This is a useful screen for determining the functionality of the LED beams.
Tap Reset to clear any masks that may have been previously set. Step 1.2 Move the gate slowly from the home position (right-hand side) all the way to the left side and back to the home position. Malfunctioning LED’s appear as yellow tick marks Cubiscan 325...
Gate mask tick marks Tap Mask to mask the LED’s shown on the blue beam bars. Step 1.3 When the LED’s are masked, they will no longer be used to take measurements. If you want to clear all masks, tap Reset. Cubiscan 325...
TROUBLESHOOTING Diagnostics 2. Tap the [>] button to go to the next screen. Figure 71 Third gate diagnostic screen Touchscreen diagnostics Complete the following steps to view the touchscreen diagnostics. Cubiscan 325...
TROUBLESHOOTING Diagnostics 1. From the home screen, tap MENU. Figure 72 Home screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page Cubiscan 325...
From this screen you can view the linearization parameters of the touchscreen. To test the calibration of the touchscreen you can touch the screen and a x should appear. Encoder diagnostics Complete the following steps to view the encoder diagnostics. Cubiscan 325...
TROUBLESHOOTING Diagnostics 1. From the home screen, tap MENU. Figure 74 Home screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page Cubiscan 325...
From this screen you can view the encoder count. Testing This section describes the factory testing capabilities of the Cubiscan 325. Data in this section should not be altered unless you are instructed to do so by a Cubiscan employee.
TROUBLESHOOTING Testing 1. From the home screen, tap MENU. Figure 76 Home screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page Cubiscan 325...
2. Tap TEST. Select the Scale option if it is not already selected. Figure 77 Test scale From this screen you can test for scale repeatability. Only run this test if instructed to by a Cubiscan employee. Gate Complete the following steps to view the Gate Testing. Cubiscan 325...
TROUBLESHOOTING Testing 1. From the home screen, tap MENU. Figure 78 Home screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page Cubiscan 325...
First gate test screen From gate diagnostic screens one through two, you can run and view the results of the cube test. Only run this test if instructed to by a Cubiscan employee. 3. Tap [>] twice to reach the third gate diagnostic screen.
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TROUBLESHOOTING Testing From this screen you can run a flicker test for internal gate testing purposes. You should only run this test if you are instructed to by a Cubiscan employee. Cubiscan 325...
APPENDIX A PARTS LIST Following is a list of parts that can be purchased for the Cubiscan 325 as spare parts or if replacement is necessary. Part No. Description Quantity/Unit 10083 AC power cord 10558 Scale card PCB 12344 1/2'' Diameter ball...
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