Summary of Contents for Traeger Flatrock Flat Top Grill
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This document outlines the burner control knob customer inspection and repair process for all Traeger Flatrock Flat Top Grill (SKU:1DFL42LLA) subject to the Traeger 2023 Flatrock Recall and assists customers in identifying and repairing any misprinted burner control knobs with misaligned, repeated, incorrectly spaced, or missing printed functions or settings.
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(b) Double Printing: If any of your knobs have the burner control settings (OFF, LOW, MED & HIGH) printed more than once on the knob, as depicted in Figure 2, the knob is misprinted and must be replaced. Figure 2. Example of knob with double printed settings. (c) Incorrect Spacing: Incorrect Spacing Correct Spacing...
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6. If no misprinted knobs are identified during the inspection process, go to Step 8. How to Order Replacement Knobs: If any knobs are misprinted, Traeger will replace your burner control knobs for FREE: 7. Call us toll-free at 833-654-2407 seven days a week from 6:00 AM to 10:00 PM Mountain Time to order free replacement knobs for your Flatrock.
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10. Once you have inspected and, if needed, replaced your Flatrock burner control knobs, you can continue to use your Traeger Flatrock Flat Top Grill. Questions? Contact Traeger toll-free at 833-654-2407 seven days a week from 6:00 AM - 10:00 PM Mountain Time.
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