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4-698-500-72
SONY®
LIMITED WARRANTY
U.S. and Canada only - 1 year
Camcorder, Digital Still Camera,
Interchangeable Lens Digital Camera
Interchangeable Lens, Accessory
Sony Electronlcs Inc. solely for purchases made In lhe
United
States and Sony of Canada Ltd. solely for purchases ~ade In Canada (collectiVely
"Sony')
warrants this product
against defects In material or workmanship for the original owner and any subsequent end user owner(s)
(''You"
or
"Your")
for
the time period set forth above as set forth herein.
Pursuant
to
lhis
Limited
Warranty,
Sony will,
at
ils option, (I)
repair
the product using new or refurbished parts or (11) replace the product with a new or recertified/refurbished
product of
lhe
same (or similar) model. For purposes of lhis Limited Warranty, "recertified" or
"refurbished"
means a product or part that has been returned to
ils
original
specifications.
In the
event
of a defect, these are Your exclusive
remedies. Sony does not warrant that the operatron ot the product will be uninterrupted or
error-free.
Term:
For the
time
period set forth above
from
the original dale of purchase of the product
when
purchased
directly
from
Sony or
Sony authorized
dealer
(To
determine if
a
dealer
is
in
the Sony authorized dealer
network,
please visit
US:
www.sony.com/retailers; Canada: https://dealerlocator.sony.ca/locator; or contact
Sony
directly),
Sony
will,
at
its
option, repair
or
replace wilh
a new,
recertified or
refurbished product or part, any product or part determined to be
defective.
This
Limited Warranty covers
only the hardware components packaged with the product. It does not cover separate
accessories,
technical assistance for hardware
or software
usage
and
II
does not cover
any
software products whether or not contained
in
the product, and other
included
content;
any such software or other included
content
is provided "AS
IS"
unless expressly provided for
In any enclosed
software
Limited
Warranty or End User License Agreement. Please refer to the End User
License Agreement(s)
Included with
the
product for Your rights and obligations with
respect
to lhe software or other
included
content. If You purchased
an
extended
service plan, please refer to the service plan for the
coverage,
duration and terms of
service.
Extended service plans are not governed by
this
Limited Warranty.
To obtain warranty service, You must deliver the
product,
in
either
its
original packaging or packaging affording
an
equal degree of protection
to a Sony
authorized service center
together
with
a
dated
purchase
receipt in c,rder
to obtain
warranty
service.
Sony
cannot guarantee that ii will
be
able
to repair any product
under this
warranty
or
make
a
product
exchange without
risk
to
or
loss
of software
or data. It Is Your responsibility to remove or backup any removable media or parts, data, software or other materials You may
have stored or preserved on Your product. It is likely that any media or parts, data, software, or other materials (like pictures, music, videos, etc.) wit!
be
lost or reformatted
during service and Sony will not be responsible for any such damage or loss. Contact the following for specific instructions on how to obtain warranty service for Your product:
For purchases made in the UNITED STATES:
Visit
Sony's Website:
www.sony.com/support
Or call
the Customer Experience Center: 1-800-222-SONY (7669)
To register
Your
product or
for contact information to purchase accessories or parls
go to Sony's Website
For purchases made in CANADA:
Visit Sony's Website: www.sony.ca/support
Or call the Customer Experience Center: 1-877-899-SONY (7669)
To register Your product or for contact Information
to purchase accessories or parts
go to
Sony's Website
On-site service for televisions of certain dimensions may be
available
to
a
customer
living within a 50km radius
of an
authorized
Sony service facility, provided the
residence can be accessed
by
an
on-road service
vehicle.
Repair/Replacement Warranty:
Thls
Limited
Warranty shall
apply
to any repair, replacement part or
replacement,
recertified
or
refurbished product
for the
remainder of
the
original
Umi!ed
Warranty period or for ninety
(90)
days,
whichever
Is
longer.
Any
earts or
product
replaced under
this
Limited
Warranty will
become
the property of Sony. Any
replacement,
recertified
or
refurbished
product provided
under
this
Limited Warranty
may, at Sony's option,
vary
in color and/or cosmetic
design from the original product and may not Include any original engraving or similar customization/personalization.
Sony
is
not
responsible
for, and this Limited Warranty does
not
cover,
any damage arising lrom a failure to operate lhe product within
its
Intended
uses,
or olhe!Wlse follow ,the
owner's manual and salety
instructions
relating to
the
product's use and
fnstallatlon.
Sony
Is
not responsible for any labor or parts costs you
incur
relalfng
to
repairs or services
from providers/serv!cers other than from a Sony authorized service
center.
This Limited Warranty only covers product issues caused by defects
in
material or workmanship
during ordinary consumer
use.
This
Umited
Warranty does not
cover
products purchased from sources other than
Sony
or a Sony authorized dealer
(Including
non-authorized
onllne auclions), or
Issues
due
to:
(I) outdoor exposure and
other
acts of
nature;
(ii) power
surges;
(iii)
accidental damage; (Iv) abuse; (v)
limitations
of
technology;
(vi) cosmetic
damage;
(vii) contact with liquid,
heat,
humidity or
perspiration,
sand,
smoke,
or foreign materials;
(viif)
damage, malfunction and/or failure to product
resulting
from use
of
parts
or supplies not sold or
authorized
by Sony: (Ix) damage, rnalfunclion and/or failure to product resulting from servicing not authorized or performed by Sony or a Sony authorized
service
center;
{x)
computer or
Internet
viruses, bugs,
worms, or Trojan
Horses;
(xi/ malfunctions due to
peripherals/accessories;
(xii) modifications of or to any part of the
product,
including
"rooting"
or other modifications to control the behavior of the produc or any
factory
Installed
operating
system;
(xiii) consumable
parts
such as
batteries;
or (xiv)
any product where the factory-applied serial number has been altered or
removed
from the product Further, to the extent this product
Incorporates
use of a
display,
please note
that a display
contains
hundreds of thousands
of individual
pixels, and
displays
typically contain
a
small number of pixels that do not function
properly.
This Limited Warranty
does not cover
up to .01
%
pixel
outages (small dot
picture
elements
that
are dark or
incorrectly
lllumin1;1ted).
This
Limited
Warranty does not cover Sony products
sold "AS
IS" or "WITH ALL FAULTS" or
consumables
(such as fuses
or disposable batteries).
Sony will
not
replace
missing
components from any package purchased "Open Box" or
"AS
IS". This Limited
Warranty
is valid only in the United
Slates
and
Canada
(as
applicable).
LIMITATION ON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. NOR SHALL RECOVERY OF ANY KIND AGAINST SONY BE GREATER THAN THE ORIGINAL
PURCHASE PRICE OF THE PRODUCT FROM SONY OR AN AUTHORIZED SONY DEALER.
DURATION OF IMPLIED WARRANTIES OR CONDITIONS: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW,
ANY IMPLIED WARRANTY OF
MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS LIMITED
WARRANTY.
Some
jurisdictions do not
allow
the exclusion or limitation
of
incidental or consequential damages,
or allow limitations on
how long an implied warranty
lasts,
so the
above
limitations
or
exclusions may
not
apply to You. This Limited
Warranty
gives You
specific
legal
rights
and You may have other
rights which vary from jurisdiction to
jurisdiction.
For purchases made in the U.S.: Read the following Dispute Resolution/Arbitration provision carefully. It details Your rights and instructions should a
dispute
related
to 1he product arise.
What Happens If We Have A Dispute:
Should a dispute or
claim
atlse related to Iha
product,
Your purchase and/or use
ot
the
product,
the terms
of
this Limited
Warranty,
or any service provided under
the
terms
of·
this Limited Warranty (Including any
repair
or replacement)
("Dispute"),
You
and Sony agree that
the Dispute
shall be resolved
exclusively
through binding
arbitration.
YOU UNDERSTAND AND ACKNOWLEDGE THAT BY AGREEING TO ARBITRATION, YOU ARE
GIVING UP THE RIGHT TO LITIGATE {OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) IN ANY DISPUTES IN COURT. You also agree that ANY
DISPUTE RESOLUTION PROCEEDING WILL ONLY CONSIDER YOUR INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT TO HAVE ANY DISPUTE
HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED
ACTION,
OR PRIVATE ATTORNEY GENERAL ACTION.
Despite
the
above,
You
have the right to litigate any Dispute on an Individual basis in
small
claims
court or other similar court of limited
jurisdiction,
to the extent the amount
at
issue
does
not exceed
$15,000,
and as long as such court has proper jurisdiction
and
all other
requirements
(including the amount
in
controversy) are
satisfied.
Arbitration Instructions.
To begin
Arbitration,
either You or Sony must make a written demand lo the other for
arbitration.
The Arbitration will take place before a single
arbitrator.
The arbitration will be administered
in
keeping with
the
Expedited Procedures of ·the Commercial Arbitration Rules and
the
Supplementary Proceedings
for Consumer-Related disputes ("Rules") of the American Arbitration Association
(''AAA"),
when applicable and In eltect when the claim Is
filed.
You may get a copy
of AAA's Rules by contacting AAA al (800) 778-7879 or visiting
www.adr.org.
The
filing fees to begin and carry out arbitration will be shared between
You
and
Sony,
bul In no
event
shall
Your
tees ever exceed the amount allowable by
the
special rules for Consumers Disputes provided for by
AAA,
at which point Sony will
cover
all addllional administrative
fees
and
expenses. This does not prohibll
the
Arbitrator
from
giving
the
winning party their fees and expenses of the arbitration when
appropriate
pursuant
to the
Rules.
Unless
You and Sony agree
differently,
the arbitration will
take
place
In
the county and slate where
You
live, and applicable
federal
or
state
law shall govern the substance of any Dispute during
the
arbitration.
However,
Iha
Federal Arbitration
Act,
9
U.S.C.
§
1,
et
seq.,
will govern tile arbitration
itself
and not any state law on
arbitration.
The
Arbitrator's decision will be binding and
final,
except for a limited right of appeal under the Federal Arbitration Act.
Opt-Out Instructions. IF YOU DO NOT WISH
TO
BE BOUND BY THE BINDING ARBITRATION
PROVISION,
THEN:
(1) You must notify Sony
in
writing within 30
days
of the date that
You
purchased the
product;
(2)
Your
written notification must be mailed to Sony Electronics Inc., 16535
Via
Esprillo,
MZ
1105,
San
Diego
CA
92127,
Attn:
Legal
Department;
AND (3) Your written notification must
Include
(a) Your
NAME,
(b)
Your
ADDRESS,
(c)
the DATE
You purchased the product, and (d)
a clear statement that "YOU DO
NOT
WISH TO RESOLVE DISPUTES WITH ANY SONY ELECTRONICS ENTITY
THROUGH
ARBITRATION AND/OR BE
BOUND
BY THE CLASS ACTION
WAIVER:'
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and You
will
continue to enjoy the benefits of the Limited Warranty.
Printed
in
Thailand
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