Receiving Audio From A Device Using A Different Audio Network Protocol; Using Command Strings; Troubleshooting - Shure IntelliMix P300 Manual

4. Create AES67 flows according to the instructions in the

Receiving Audio from a Device Using a Different Audio Network Protocol

Third-party devices: When the hardware supports SAP, flows are identified in the routing software that the device uses. Oth­
erwise, to receive an AES67 flow, the AES67 session ID and IP address are required.
Shure devices: The transmitting device must support SAP. In Dante Controller, a transmit device (appears as an IP address)
can be routed like any other Dante device.

Using Command Strings

This device receives logic commands over the network. Many parameters controlled through Designer can be controlled using
a third-party control system, using the appropriate command string.
Common applications:
• Mute
• LED color and behavior
• Loading presets
• Adjusting levels
A complete list of command strings is available at:
pubs.shure.com/command-strings/P300.

Troubleshooting

Problem
Software lags in Google Chrome browser
Sound quality is muffled
Audio sounds too high or too low in pitch
Hardware does not show up in device discovery
Dante Controller user guide.
Solution
Problem is browser-related. Turn off hardware acceleration
option in Chrome.
Use equalizer to adjust frequency response. See the equal­
izer applications for the appropriate use.
Make sure that the sample rate settings for Playback and
Recording are the same in your computer's sound settings. If
these sample rates do not match, the audio may sound too
high or too low in pitch.
Ensure the devices are powered
Ensure PC and equipment are on the same network and set
to the same subnet
Turn off other network interfaces not used to connect to the
device (including WiFi)
Check that DHCP server is functioning (if applicable)
Reset the device
Shure Incorporated
41/49