Get More Help; Send Feedback To Motorola - Motorola moto g24 User Manual

Fix issues : Maintenance procedures
4. Press the Volume Down button until you see Recovery mode.
5. Press the Power button to restart in Recovery mode.
6. If you see an Android robot with an exclamation mark, press & hold the Power button and, while
holding it down, press & release the Volume up button.
7. Use the Volume buttons to scroll to Wipe data/factory reset, then press the Power button to select it.
8. Use Volume buttons to scroll to Factory data reset, then press the Power button to select it.
Allow several seconds for the reset to complete.
9. Use Volume buttons to scroll to Reboot system now, then press the Power button to select it.
Allow several minutes for the reboot to complete. If the phone doesn't finish rebooting, press & hold
the Power button until the screen turns dark, then release it to power up normally.
10. If you reset your phone because you suspect a third-party app is causing problems, when you set up the
phone again, be sure you don't copy all apps.
If the phone has no issues, install the next app and retest.

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Billing or cellular network issues Contact your carrier.
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Send feedback to Motorola

If you have comments or suggestions about your phone, we want to hear them. Go to Settings > Rating &
feedback.
To send feedback frequently, including a screenshot of the previous screen,
Share feedback. (You can
To send feedback about a Motorola app, in the app, touch
Where to get help
Open the app and touch or
Visit mobilesupport.lenovo.com
options.
add this to quick settings.)
Restore one app at a time and use the phone for a while.
> Help.
for solutions, user forums, live contact
or or
open quick settings
> Feedback.
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and touch