Canon GX5500 Series Online Manual page 361

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3.
3. Click Details to check the IP Address.
The IP Address of your computer appears. To check the MAC Address, click Hardware.
Checking Communication Between the Computer, the Printer, and the
wireless router
Perform a ping test to check if communication is taking place.
• For Windows:
1.
1. Select Command Prompt from Start.
2.
2. Type "ping XXX.XXX.XXX.XXX" and press Enter.
"XXX.XXX.XXX.XXX" is the IP Address of the target device.
If communication is taking place, a message like the one shown below appears.
Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255
If Request timed out appears, communication is not taking place.
• For macOS:
1. Start Terminal as shown below.
1.
Select Computer from Go menu of Finder, double-click Macintosh HD > Applications > Utilities
> Terminal.
2. Type "ping -c3 XXX.XXX.XXX.XXX" and press Enter.
2.
"XXX.XXX.XXX.XXX" is the IP Address of the target device.
If communication is taking place, a message like the one shown below appears.
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms
--- XXX.XXX.XXX.XXX ping statistics ---
3 packets transmitted, 3 packets received, 0% packet loss
If the following message is displayed, communication is not working properly.
PING XXX.XXX.XXX.XXX (XXX.XXX.XXX.XXX) : 56 data bytes
---XXX.XXX.XXX.XXX ping statistics ---
3 packets transmitted, 0 packets received, 100% packet loss
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