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Troubleshooting
If there is any problem, check the information message on the LCD screen and follow the on-
screen instructions.
If the problem persists, please contact the service center.
Checkpoints
If you encounter a problem with the dryer, first check the table below and try these suggestions.
Symptom
Door is open
Dryer does not run
Dryer does not heat
Dryer does not dry
Dryer is noisy
Dries unevenly
Dryer emits an odor
Dryer turns off before
the load is dry
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English
DC68-04480M-00_IB_Dryer_DV5000C_D.LED_EN.indd 22
DC68-04480M-00_IB_Dryer_DV5000C_D.LED_EN.indd 22
Operating the dryer with the door open.
•
Make sure the door is properly closed.
•
Make sure laundry is not caught in the door.
•
Make sure the door is completely closed.
•
Make sure the power cord is plugged in.
•
Check the home's circuit breaker and fuses.
•
Empty the water tank.
•
Clean the lint filter.
•
Check the home's circuit breaker and fuses.
•
Select a heat setting other than Cool Air.
•
Check the lint filter and heat exchanger. Clean them if necessary.
•
Dryer may be in the cool-down phase of the cycle.
Check the above, plus...
•
Make sure the dryer is not overloaded.
•
Sort light and heavy items separately.
•
Reposition large, bulky items to ensure even drying.
•
Check that the dryer is draining properly.
•
For small loads, add a few dry towels.
•
Clean the lint filter and heat exchanger.
•
Check for coins, buttons, lighters, etc.
•
Make sure the dryer is level and standing firmly on the floor.
•
The dryer may hum due to air moving through the drum and fan.
This is normal.
•
Seams, pockets, and other parts of clothing are harder to dry
than others. This is normal.
•
Sort heavy and light items separately.
•
The dryer may draw household odors in from the surrounding air
and then exhaust them. This is normal.
•
Dryer load is too small. Add more items and restart the cycle.
•
Dryer load is too large. Remove items and restart the cycle.
Action
2023/8/8 10:49:04
2023/8/8 10:49:04
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