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Many occuring problems could be solved by yourself without specific expertise. In case
of a problem please check all shown possibilities and follow below instructions before you
contact an after sales service. See CUSTOMER SERVICE.
WARNING!
▶ Before maintenance, deactivate the appliance and disconnect the mains plug from
the mains socket.
▶ Electrical equipment should be serviced only by qualified electrical experts, because
improper repairs can cause considerable consequential damages.
▶ A damaged supply should only be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard.
9.1 Troubleshooting table
Problem
Possible Cause
The compressor
• Mains plug is not connected in the
does not work.
• The appliance is in the defrosting
The appliance runs
• The indoor or outdoor tempera-
frequently or runs
for a too long pe-
• The appliance has been off power
riod of time.
• A door of the appliance is not tight-
• The door has been opened too
• The temperature setting for the
• The door gasket is dirty, worn,
• The required air circulation is not
The inside of the
• The inside of the refrigerator
refrigerator is dirty
and/or smells.
• Food of strong odour is stored in
mains socket.
cycle.
ture is too high.
for a period of time.
ly closed.
frequently or for too long.
freezer compartment is too low.
cracked or mismatched.
guaranteed.
needs cleaning.
the refrigerator.
9- Troubleshooting
Possible Solution
• Connect the mains plug.
• This is normal for an automatic
defrosting.
• In this case, it is normal for the ap-
pliance to run longer.
• Normally, it takes 8 to 12 hours for
the appliance to cool down com-
pletely.
• Close the door and ensure the ap-
pliance is located on a level ground
and there is no food or container
jarring the door.
• Do not open the door too fre-
quently.
• Set the temperature higher until a
satisfactory refrigerator tempera-
ture is obtained. It takes 24 hours
for the refrigerator temperature
to become stable.
• Clean the door gasket or replace
them by the customer service.
• Ensure adequate ventilation.
• Clean the inside of the refrigera-
tor.
• Wrap the food thoroughly.
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