Table of Contents
Advertisement
Troubleshooting
Investigate the "Problem" and apply the "Remedy" below.
If the problem still exists after following the remedy, contact an authorized service center.
Refer to EN55 for details when requesting repair.
Problem
The action stops mid-way.
The seat cannot be reclined and
the legrest cannot be lowered.
The massage rollers do not come
up to the shoulder or neck.
The height of the left and right
massage rollers is different.
"Heat" massage rollers do not
get warm.
EN48
Cause and Remedy
If excessive force is applied to the massage rollers during operation, in
the interests of safety the action may stop.
→ Turn off the power switch on the back of the main unit once, and then turn
it "I" (On) again after about 10 seconds before operating it.
If the operation returns to the menu selection screen while a course was
ongoing, the operation stops.
There was a power outage.
→ Since the operation would have stopped, press
backrest and the massage rollers to the storage position, and then start to
use again.
(The operation does not restart even if the unit has recovered from a power
failure.)
→ Press
and when the screen on the
right appears, press "OK".
If the unit encounters an obstacle or if excessive force is exerted on it
during operation, in the interests of safety the unit will come to a stop.
→ If the backrest or legrest stops, please turn off the power switch on the
back of the main unit once, turn it "｜" (On) again after about 10 seconds
and operate.
If your head does not contact the pillow or your back does not contact
the backrest, the shoulder position may be detected as lower than the
actual position during the scanning of shoulder roller position.
→ Sit on the seat in the deepest position and put your head on the pillow, and
then repeat the operations again from the start.
An alternating tapping method is employed, which means that this
phenomenon will naturally occur. There is nothing wrong with the unit.
"Heat" is set to "Off"
Sense of warmth from the massage rollers differs depending on your
body shape, the massage body part, massage action, clothing, and
room temperature.
twice to return the
(EN22 to EN23)
(EN44)
Advertisement
Table of Contents
