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Connecting To Network - Vanguard Dynamics VAIL CAST Faq

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The VAIL Cast is not responding to any commands and will not play.
Performing a soft reset on the VAIL Cast often solves this issue. To do this press all three
buttons on the front for 3 seconds. All the front lights should pulse. Once they stop it is reset.
You may also choose to unplug the VAIL Cast power from the outlet or back of the unit and
plug it in again. This will also reset it. If you can access the location that the VAIL Cast is
plugged into the outlet simply unplug it and then plug it in once again. Once it is plugged back
in wait for the lights on the front to stop flashing and most issues should have been resolved.
You may also unplug the power jack at the back of the VAIL Cast and plug it in again. Please
refer to the manual to locate it.

CONNECTING TO NETWORK

I'm having trouble connecting using Apple Home.
If you have a Wi-Fi network with both 2G and 5G connections and are setting up using your
iPhone or iPad, make sure you are connected via 5G when doing setup. This may be the issue.
I'm trying to connect via Google Home but I'm getting an AP (Access Point) Isolation notice.
This is related to your router and not a function of VAIL Cast. You will have to disable the AP on
your router to connect the VAIL Cast Chromecast functions.
Do I need to connect it via Ethernet?
No. The VAIL Cast can be connected to your network via Wi-Fi and all the same functions will
be available as on you LAN. We recommend connecting via Ethernet if it will be placed in a spot
with poor or questionable Wi-Fi coverage.
APPS, SERVICES & STREAMING
Is there a VAIL Cast App?
There is no App necessary for the normal operation of VAIL Cast as it relies upon the platform
you choose. However, there is a one-time App that is needed to give it permission to use Alexa.
Full details can be found in the instructions.
Do I have to use just one service (Apple, Google, Alexa) with VAIL Cast?
You can use as few or as many as you want. VAIL Cast is smart enough to switch between
platforms. It will always assume that the newest one is the one you want and will switch to
that for the device(s) you are addressing. For example, if you are using VAIL Cast with Apple
Airplay but then ask it to play something from YouTube music it will switch from the Airplay
Source and to the Google YouTube Music Source.
How do I Setup Multi-Room Audio when using multiple VAIL Casts?
VAIL Cast works with the configurations for multiroom and automation available within each of
the service apps. To set up multiroom go to the respective App, Apple Home, Google Home, or
Alexa, and set it up there.
Can I integrate VAIL Cast with any other control systems?
VAIL Cast is not addressable directly by any platform other than those listed, Alexa, Apple,
Google etc. However, it does function as an "amplified speaker" on those platforms so can
often by addressed indirectly as other control systems issue commands to Alexa, Sir or Google
etc.

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