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WARRANTY POLICY
At ACON, we strive to inspire people of all ages to exercise, play sports, and enjoy outdoor activities.
We believe that our high-quality products and excellent customer service form a great springboard
for it.
The products we sell are warranted against manufacturing defects in materials and workmanship
under normal residential use and usage conditions by the original end user/customer. The warranty
period starts from the shipping date, and detailed information about the length of warranty periods
for specifi c products is provided on the product information pages on ACON websites.
While the warranty covers manufacturing defects in materials and workmanship, it does not cover
damages caused by:
•
Wind, lightning, fl ooding, natural disasters, or any other weather-related events;
•
Accidental or purposeful burns, cuts, punctures, snags or other vandalism;
•
Abuse, misuse, and improper or abnormal usage;
•
Failure to follow directions, improper installation, improper maintenance, installation or use of
incompatible accessories or parts, alteration, or attachment to equipment other than ACON's
products that are intended for use with the product;
•
Commercial or rental use;
•
Any other cause not arising from defects in material or workmanship.
Normal wear & tear and weathering is to be expected, and as such cosmetic issues such as fading and
UV deterioration, surface rust and scratches, and other issues such as normal stretching of materials
over time are not manufacturing defects in materials.
In the case of a warranty claim, we will repair or replace damaged part(s) or component(s) which
suffered from a manufacturing defect. At our request, all damaged or broken parts must be returned
to us by the customer prior to replacement or repair - with proof of purchase. The warranty does
not cover any installation costs of the replaced product/part. The original warranty period remains
unchanged after the warranty replacement.
ACON IS NOT RESPONSIBLE OR LIABLE FOR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE PRODUCT OR
OTHER DAMAGES WITH RESPECT TO ANY ECONOMIC LOSS, LOSS OF PROPERTY, LOSS OF REVENUE
OR PROFITS, LOSS OF ENJOYMENT OR USE, COST OF REMOVAL, INSTALLATION OR OTHER
CONSEQUENTIAL DAMAGES, AS ALLOWED IN ACCORDANCE WITH STATE LAWS.
Customer satisfaction is very important to us. Please contact us with any questions you may have
regarding the warranty!
ACON X BASKETBALL HOOP
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