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Troubleshooting
Below are some of the issues you may run into. If you don't see the issue you're experiencing
below, visit support.BISSELL.com.
Problem
Possible Cause
Reduced steam
or no steam
Mop pads are
Machine is upright.
not spinning
Mop pads are
Mop pads are not installed properly.
wobbling
Streaking
Cap of clean water tank is not closed
properly.
Machine is
leaking
Clean water tank is not seated
properly.
Limited Warranty
Limited 2-year warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691 for
complete warranty information.
WARNING
electrical outlet before performing maintenance or troubleshooting.
Water tank empty.
Steam mode not selected.
Mineral deposits from hard water
caused clog.
Dirty mop pad.
Use on waxed or oiled floor.
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
Remedies
Refill tank.
Select steam mode by pressing steam
mode button on handle.
Contact BISSELL Consumer Care.
Recline machine.
Turn Power OFF. Turn machine upside
down to see pad installation. Ensure
pads are aligned to center circles on foot
and secured tightly.
Remove and wash pad per instructions
on page 6.
If you have used floor polishes or wax
on your floors, steam products may
decrease glossiness. Refer to wax or
polish manufacturer. If you don't wax
or polish your floors, check floorcare
instructions from your flooring
manufacturer.
Remove clean water tank and reinstall
cap. See instructions on page 3.
Reinstall clean water tank.
See instructions on page 3.
BISSELL.com 7
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