Troubleshooting; Warranty - Bissell POWERSTEAMER DUO 2078K Quick Start Manual

Sanitizing steam mop & handheld steamer
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Troubleshooting

Below are some of the issues you may run into. If you don't see the issue you're experiencing
below, visit support.BISSELL.com.
Problem
Reduced steam
OR no steam
Streaking
Leaking
Knocking noise

Warranty

Limited 1-year warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691 for
complete warranty information.
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8
Possible Cause
Water tank empty.
Handle not installed
properly.
Foot not installed properly.
Mineral deposits from hard
water caused clog.
Dirty mop pad.
Use on waxed or oiled floor.
Mop pad is too wet.
First use or water tank is
empty.
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INFO
©2023 BISSELL Inc. All rights reserved.
Part Number 1639846 10/23 v8
Remedies
Refill tank.
Push the handle all the way into the
machine until it clicks into place.
Insert the body of the machine into the
steam mop foot until it clicks into place.
Contact us.
Remove and wash pad per instructions
before further use.
If you have used floor polishes or wax on
your floors, steam products may decrease
glossiness. Refer to the wax or polish
manufacturer. If you don't wax or polish
your floors, check the floor care instructions
from your flooring manufacturer.
Remove and replace with dry mop pad.
Fill water tank and knocking will diminish
after a few seconds.
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