Troubleshooting
Network Cannot Be Browsed When Sending a Scan File
Problems
The network cannot be
browsed when specifying
the destination folder.
The TWAIN Driver Cannot Be Started
Problems
The Scanner Properties di-
alog box cannot be dis-
played.
Stored Files Cannot Be Edited
Problems
Stored files cannot be de-
leted. File names and pass-
words cannot be changed.
Files cannot be redeliv-
8
ered.
The Network Delivery Function Cannot Be Used
Problems
The network delivery
function cannot be used.
90
Causes and solutions
The following machine settings may not be correct:
• IP address
• subnet mask
Check the settings.
See "Connecting and Setting Up", Network Guide.
Causes and solutions
Advanced encryption has been specified in the extended security
setting. For details about the extended security setting, consult an
administrator.
Causes and solutions
Limits have been imposed using the available extended security
function. Consult the user administrator.
Causes and solutions
• The network delivery function setting is not correct. Specify it
correctly. For details, see "Connecting and Setting Up" "Net-
work Guide".
• The delivery software may be an old version or a security set-
ting may be specified. Consult the machine administrator.