Troubleshooting - Dualit CCG3 Instruction Manual & Guarantee

Burr coffee grinder
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C O A R S E
BREWING STYLE/
GRIND SETTING
MACHINE
(FROM DIAL)
Coffee Cupping
25-35
Texture of sea
salt or ground
peppercorns,
Percolator
each separate
particle is visible.
Cold Brew
Immersion style
Cafetière
IDEAL COFFEE
GRIND ADJUSTMENT
RESULT
ADVICE
SCA (Specialty Coffee Association) cupping
guidelines advise 70% to 75% of the particles
passing through a U.S. Standard size 20 mesh
sieve.
Froth formed on
Grounds do not sink
coffee surface, coffee
to bottom of cup or
grounds remain in
need to be filtered –
drink.
use finer grind.
Steady flow, 35ml
Flow is too quick
shot extracted in
producing weak
20-30 seconds with
crema – use finer
thick, lasting crema.
grind or more coffee.
Flow is too slow; use
coarser grind or less
coffee.
14

TROUBLESHOOTING

+
TO CONTACT CUSTOMER SERVICES, PLEASE EMAIL INFO@DUALIT.COM
WITH YOUR MODEL AND SERIAL NUMBERS.
POSSIBLE CAUSE(S)
SOLUTION(S)
THE GRINDER DOES NOT START AFTER PRESSING THE GRIND BUTTON
1. The appliance may not be
1.1 Check that the Plug is in the socket and the switch is
properly connected to the
turned on
power supply.
1.2 Check and replace the fuse if necessary. Note: in order
to open the Plug, remove the label to reveal the screw.
2. The Bean Hopper may not
2.1 Check for any loose beans or grounds caught in the
be positioned correctly.
burrs and remove using the Cleaning Brush. If the Upper
Burr is not in position, the Bean Hopper will not tighten
correctly.
2.2 Position the Bean Hopper by aligning the arrow on the
Hopper with the unlock symbol on the Main Body. Turn
clockwise to secure.
3. The appliance has
3.1 If you grind for more than three minutes in any 10
overheated.
minute period, the Grinder will stop. Switch off, unplug
and leave to cool for 30 minutes before resuming grinding.
3.2 A coffee bean or foreign object may have lodged in
the burrs, causing the appliance to overheat and activating
the current limiting device. Remove the object and leave
the appliance to cool for 30 minutes before resuming
grinding. If the appliance still will not grind, contact Dualit
Customer Services.*
4. A power surge has activated
4. Contact Dualit Customer Services* for help.
the current limiting device.
THE MOTOR STARTS BUT NO GROUNDS COME FROM THE GRIND OUTLET
1. The Bean Hopper is empty.
1. Add fresh coffee beans to the Bean Hopper.
2. The Burrs are blocked.
2. Remove the Bean Hopper and then the Upper Burr.
Check for any blockages in the Upper and Lower Burrs
and remove. See page 11 for cleaning instructions.
3. A build-up of oil and/or
3. Clean the Grind Outlet with the Cleaning Brush. Use a
coffee is blocking the Grind
soft, dry cloth to remove any stubborn particles. See page
Outlet
11 for cleaning instructions.
THERE IS A LOUD NOISE EMITTING FROM THE APPLIANCE WHEN GRINDING
1. There is a foreign body
1.1 Unplug and remove the Bean Hopper. Check for any
blocking the Burrs or Grind
loose beans or grounds caught in the burrs and remove
Outlet.
using the Cleaning Brush.
1.2 Remove the Grind Container and check the Grind
Outlet by using a torch. Use the Cleaning Brush or soft,
dry cloth to remove any debris.
TO REPLACE FUSE: REMOVE
SILVER LABEL TO ACCESS
SCREW OR REMOVE COVER.

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