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USER GUIDE
Concern
Potential Causes
Not freezing
Power cord not plugged in.
(compressor and fans
On/Off switch in off position.
not operating).
On/Off switch inoperable (open).
Hold switch inoperable (open).
Control inoperable (2-3 contacts open).
Broken wire in freeze circuit.
Ejector blades not in freeze position (12:00)
Compressor
Condenser air flow restricted.
overheating.
Condenser fan blade obstructed.
Condenser fan motor stalled.
Compressor inoperable.
Compressor will not
Control set too cold.
stop operating.
Control inoperable (2-3 contacts will not open).
Control sensing bulb not sensing mold
temperature.
Evaporator fan stalled (Frost Free units only).
Water leak (under
Water supply line leaking at solenoid valve inlet.
unit).
Water line leaking at solenoid valve outlet.
Water line leaking at fill tube.
Defrost drain line not in drain pan.
Crack in water line.
Water leak (inside
Ice maker assembly fill cup obstructed.
unit).
Fill ice cup and fill tube out of alignment.
Water level too high.
Defrost drain plugged (Frost Free units only).
Excessive frost
Door gasket not sealing properly.
buildup.
Door out of alignment.
Water soaked cabinet insulation.
Light stays on when door is closed.
Noisy.
Copper refrigeration tube touching cabinet.
Fan blade touching shroud.
Fan blade obstruction (wiring, foam insulation,
packaging material).
Ice buildup in drain
Obstructed drain cup or tube.
trough or drainage
Drain trough heater failed (Frost Free units only).
problem.
Kinked drain tube.
Drain trough spout and drain cup not aligned.
Unit will not defrost
Bypass coil inoperable.
(Frost Free units
Defrost timer inoperable.
only).
Bypass valve inoperable.
Fresh food
Temperature control set too cold.
temperature too cold.
Bin/Freezer door not closing.
Ice bucket not fully inserted.
Troubleshooting - Extended 1
Suggested Remedy
Plug in power cord.
Turn switch to on position.
Replace On/Off switch.
Replace hold switch.
Replace control.
Repair or replace wiring.
Manually advance ejector blades to the 12:00 position (test ice
maker and limit switch).
Remove restriction (clean condenser and grille).
Remove blade restriction.
Replace fan motor.
Replace compressor.
Adjust control warmer (counterclockwise).
Replace control.
Fully insert bulb into ice maker tube. Rout bulb away from
compressor discharge tube.
Remove obstruction or replace motor.
Tighten fitting or replace fitting gasket and/or fitting.
Replace water line and fitting.
Tighten clamp or replace fill tube assembly.
Position drain line in drain pan.
Replace water line.
Remove obstruction.
Align fill tube and fill cup.
Adjust water level.
Ice in drain trough (Frost Free units only) (see below).
Adjust door hinges or replace door gasket.
Adjust door hinges.
Replace foamed cabinet assembly.
Repair or adjust light bracket.
Carefully adjust tubing.
Adjust fan mounting or shroud.
Remove obstruction.
Clear obstruction.
Replace drain trough heater (Frost Free units only).
Align drain trough and drain cup.
Reroute drain tube.
Replace bypass valve.
Replace defrost timer.
Replace bypass valve.
Adjust control to warmer setting (counterclockwise).
Adjust or replace door.
Check for ice behind bucket and push ice bucket in place.
39
Troubleshooting - Extended 2
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